HD Supply Reviews | Glassdoor

HD Supply Reviews

Updated March 28, 2017
605 reviews

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605 Employee Reviews

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Pros
  • Good work life balance is very good (in 31 reviews)

  • Great people, strong vision of where they want corporation to go (in 36 reviews)

Cons
  • Absolutely no work / life balance (in 19 reviews)

  • Upper management changing store offerings based on nation wide usage, removing products from inventory that were good local sellers (in 32 reviews)

More Pros and Cons

  1. Helpful (1)

    "Purchasing Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Capitol Heights, MD
    Former Employee - Anonymous Employee in Capitol Heights, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at HD Supply full-time (More than 3 years)

    Pros

    *It's easy to become indespensable

    Cons

    *you work ethic and sacrifices will be taken for granted
    *there is a pay cap for every individual and they do not tell you what yours is until you've reached it
    *raises are by the quarter (meaning 25 cents)
    *there is no chance of upward mobility as employee structure is a wide-base triangle and the next rank up has been there for over 15 years


  2. "Great potential to learn and grow."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Northlake, IL
    Former Employee - Anonymous Employee in Northlake, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HD Supply full-time (More than 5 years)

    Pros

    Friendly staff and management team that for the most part want to see the company succeed. Multiple start times for various shifts. They contribute to your wellness and to your 401 K retirement package from day 1. After being there for 5 years you are given 5 more (40 Hrs) days of Vacation time

    Cons

    Overtime required as work loads can be completed in a timely manner when fully staffed.
    Staffing in the warehouse needs to be more experienced personnel.
    No recognition for being all the way on board with every thing that the manager wanted, sometimes the manager would back you up others leave you hanging for you to decide how to handle situation.

    Advice to Management

    Retain the best talent that you have, back up your employees that make your business opporate, hire mid level experienced associates. Pay the mid level associates more than the competition in the area.


  3. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Braunfels, TX
    Former Employee - Anonymous Employee in New Braunfels, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HD Supply (Less than a year)

    Pros

    Pot lucks and sometimes free food

    Cons

    This job is horrible.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "NAM"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HD Supply full-time

    Pros

    Great place to work in a growing market

    Cons

    A lot of management changes and not sure what direction we are headed.


  6. "Special Order Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Order Representative in New Braunfels, TX
    Current Employee - Special Order Representative in New Braunfels, TX
    Recommends
    Positive Outlook

    I have been working at HD Supply full-time (More than 3 years)

    Pros

    Good place to work every day. Management tries hard to listen to employees at the same time advancing business goals. This is sometimes hard to do, and hard to make everyone understand, both ways. Tried hard in 2016 to make employees understand other departments other than their own.

    Cons

    All minor and not enough to mention

    Advice to Management

    Needs to try different methods to reach employees. Never become predictable.


  7. Helpful (2)

    "Conservative views are not welcome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HD Supply full-time

    Pros

    Salary and bonus compensation was the only good thing about working there.

    Cons

    Only work there if you agree with far left politics. If you don't and they even have a since that you don't... you will be isolated.

    Advice to Management

    Be honest with people and don't treat work as if it is high school.


  8. Helpful (2)

    "was good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Loganville, GA
    Former Employee - Anonymous Employee in Loganville, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at HD Supply full-time (More than 10 years)

    Pros

    advancement opportunities were great. some good mentors

    Cons

    knee jerk reaction to situations

    Advice to Management

    think through processes before investing


  9. Helpful (2)

    "Field Account Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Account Representative
    Current Employee - Field Account Representative
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at HD Supply full-time (More than 3 years)

    Pros

    Salary and bonus structure is mostly good. Work life balance is good most of the time.
    Benefits are ok
    Most front line managers are ok.
    Many areas to promote

    Cons

    Over push on personal health. This is good but they do it to make up for their weaker health insurance compared to others . They don't think aout pre-existings.
    Upper management focus is sometimes not great. 2016 very rough with inventory. They don't always have a winning strategy, especially in hospitality and renovations which is frustrating. Too much management sometimes. Clientele in hospitality is "challenging" to say least.
    Departements don't integrate well and there is a seperate "system" for each one.

    Advice to Management

    There is this feeling of hiring tons of people with little authority. The business would run better with EMPOWERED employees. Instead of layers of beauracracy and many that can't move things forward.


  10. Helpful (1)

    "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    HD Supply Waterworks is a phenomenal business with a great family culture.

    Cons

    The Corporate office had its fair share of politics. Work/life balance was tough.


  11. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at HD Supply full-time

    Pros

    Co-workers and Branch Manager were great to work with!

    Cons

    Upper management changing store offerings based on nation wide usage, removing products from inventory that were good local sellers.



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