HD Supply Reviews | Glassdoor

HD Supply Reviews

Updated July 21, 2017
642 reviews

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642 Employee Reviews

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Pros
  • Had a culture geared toward overall wellness and work-life balance (in 38 reviews)

  • Great people, strong vision of where they want corporation to go (in 35 reviews)

Cons
  • Absolutely no work / life balance (in 19 reviews)

  • Upper management focus is sometimes not great (in 36 reviews)

More Pros and Cons

  1. Helpful (1)

    "Driver/ customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver/Customer Service Representative in Brooklyn Center, MN
    Former Employee - Delivery Driver/Customer Service Representative in Brooklyn Center, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HD Supply full-time

    Pros

    Customers interaction an building relationships which HD cant

    Cons

    Still looking for drivers. Unbelievable lack of leadership, direction and any advancement. No monkeys no show. Cleary nothing changes. Very sick place to work. Recommend to know one. Btw. No respect for opinion to help make things better.

    Advice to Management

    Honestly, allow advancement not continue to suck the life out of people and make them feel dead for their hard work. Experienced 5+ years of that and had horrible upper management like the guy from st. Loiuis belittle me for standing up for myself. Management needs change in the Minneapolis location. Too much turnover. Company has no direction.


  2. "Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Merchandiser in Seattle, WA
    Former Employee - Retail Merchandiser in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HD Supply full-time (More than 5 years)

    Pros

    Had a great team to work with. Also lots of working by yourself.

    Cons

    Driving 2 hrs from home. Makes for a long day.

    Advice to Management

    Non unless you want to move out of state

  3. Helpful (1)

    "Don't look to HD Supply for affordable benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at HD Supply full-time (More than 10 years)

    Pros

    Large company with many opportunities for vertical growth

    Cons

    they are creating profits for shareholders at the expense of Associates having affordable healthcare.

    Advice to Management

    Focus on what got you to this point instead of the next 10-Q


  4. Helpful (1)

    "You will think you work at the circus!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Account Representative
    Current Employee - Field Account Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HD Supply full-time (More than 3 years)

    Pros

    Can't really say much positive about the company

    Cons

    This company is run by a bunch of clowns. They have contracted exclusive distributor rights with many hotel brands on particular items. However, there is never any inventory available to meet the customers needs. And good luck getting an answer for your customer as to when they will get your product!
    There are several different departments who are horribly integrated and the sales staff has to determine which department to use for each particular sale. None of the departments are helpful.
    Tons of micromanagement wanting every possible detail noted in sales force so they can easily replace you. They do not value their employees. I have never felt more disrespected by a company in my life. They make their sales staff call to India for "sales support." These calls also involve waiting on hold for 15 minutes and then you get to battle the language barrier.
    Inventory management could not be worse. They will literally mail out a flier to all customers for monthly specials with 70-80% of the items out of stock across the country with no inventory forecasted for months!!!
    They shoot from the hip with no plan or knowledge to execute. They can't figure out how to have a working search engine on their website.

    Advice to Management

    Stop micromanaging. Why make it difficult for customers to buy your product?!?!?


  5. "Lots of independence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Field Account Representative in Santa Clarita, CA
    Current Employee - Senior Field Account Representative in Santa Clarita, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HD Supply full-time (More than 8 years)

    Pros

    Lots of independence and dexterity. Get your
    Numbers and play the corporate game and you can succeed here. Eyes are a watching

    Cons

    Near impossible to blow plannout of the water. They keep
    You just content. Lots of work and micro
    Managing. Focus a lot
    More on your crossing t's which takes away time selling


  6. "Nice Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Atlanta, GA
    Former Employee - Senior Project Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HD Supply full-time (More than 5 years)

    Pros

    Some departments are more flexible than others. The corporate office is nice but the warehouse environment needs improvement which the company is aware of and working to improve.

    Cons

    As with any company, corporate politics play a large role. If you are in with the right group of people, there are plenty of opportunities, if you are not, you are limited.

    Advice to Management

    Be more open with your employees. People value honest feedback.


  7. "St. Louis Waterworks HQ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HD Supply full-time

    Pros

    The Waterworks St. Louis corporate office is a great place to work. The people and the culture are both great. The Senior Leadership team is made up of great leaders who care about the people. There is a lot of focus on learning and development.

    Cons

    I can't think of any negatives or reasons not to work here. Great people. Great development. Great opportunity. Great place to work.

    Advice to Management

    Keep up the good work!

  8. Helpful (1)

    "Good, Bad and the Ugly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in San Antonio, TX
    Former Employee - Sales Representative in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at HD Supply (More than 5 years)

    Pros

    Pay potential, mostly good coworkers and benefits.

    Cons

    Absolutely no work / life balance. This company was much better when it was privately owned.

    Advice to Management

    Stop managing by the numbers. Hire managers that have performed the job at this company. .


  9. "National Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Manager in San Diego, CA
    Former Employee - National Account Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HD Supply (More than 8 years)

    Pros

    This company treated me very well and added to the national experience that expanded my career.

    Cons

    Vast amount of travel throughout the USA


  10. Helpful (1)

    "Senior Purchasing agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Purchasing Agent in Orlando, FL
    Former Employee - Senior Purchasing Agent in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HD Supply full-time (More than 8 years)

    Pros

    The best employee oriented company I have ever worked for.

    Cons

    The company was sold

    Advice to Management

    None at this time


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