HD Supply Employee Reviews about "upper management"

Updated Dec 19, 2020

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3.5
59%
Recommend to a Friend
77%
Approve of CEO
HD Supply CEO  Joe DeAngelo
Joe DeAngelo
557 Ratings
Pros
  • "As a former employee, I was able to work with great people, assist in multiple projects on all the product teams(in 50 reviews)

  • "Great work life balance, great coworkers(in 48 reviews)

  • Cons
  • "Upper management needed help with company decisions(in 59 reviews)

  • "Very little concern about work life balance(in 34 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "upper management"

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    1. 5.0
      Current Employee, more than 1 year

      Great place to work!

      Dec 19, 2020 - Government Account Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Effective tools to get your job done. Upper management is supportive.

      Cons

      Honestly don't have anything contrary to add at this time. As I am here just over a year and a half.

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    2. 4.0
      Current Employee, more than 3 years

      Diversity

      Nov 6, 2020 - Senior Pricing Analyst in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Generally, company has a relative good culture, benefits and compensation

      Cons

      Upper management can be more diverse

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    3. 3.0
      Current Employee, more than 5 years

      Dead End

      Aug 6, 2020 - Warehouse Worker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work only week days and Nice vacation benefits

      Cons

      Hard work and dedication to the job is not noticed. Only way to move up in this Company is to be related to someone in upper management.

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    4. 4.0
      Former Employee, less than 1 year

      Great Place to work

      Jun 26, 2020 - Inside Sales Representative in New Braunfels, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Reward for job well done.

      Cons

      Upper management needed help with company decisions.

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    5. 3.0
      Former Employee, more than 8 years

      Micro Managers

      Sep 16, 2020 - Field Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and benefits available

      Cons

      Micro managers Terrible upper management

      1 person found this review helpful
    6. 2.0
      Former Employee, more than 1 year

      Highly Disfunctional organization

      Sep 26, 2019 - Project Manager in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Non management staff are very nice and friendly.

      Cons

      Constant reorganization of various departments. I had 3 different managers in less than 6 months. Was hired under the impression of doing a specific job but no clear roles and responsibilities were ever developed so no clear direction of what my job was. Very toxic environment, upper management would play the blame game regarding simple things. They constantly throw their own people under the bus if mean saving themselves. The ceo is nice, but he has no idea of how many people hate coming to work every day. The company has started hiring former Home Depot employees and has cause the overall environment to go down hill. The work from home policy is not really actionable. Managers make it difficult for you to work from home. Managers watch what time you come in, what time you take a lunch, how long you take a lunch, ho many breaks you take, regardless of the workload you have. Very little concern about work life balance. Need to leave 30mins early--required you to take personal time, work through your lunch or come in early, even if your workload for the day can accommodate an early departure.

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      8 people found this review helpful
    7. 3.0
      Current Employee, more than 3 years

      Small headaches, but if you work hard opportunities will show

      Mar 4, 2020 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Support from Upper Management

      Cons

      branch environment can differ from branch to branch

      1 person found this review helpful
    8. 1.0
      Former Employee, less than 1 year

      Horrible experience

      Aug 7, 2019 - IT Project Manager in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Regular employees were nice, however, the old timers did take change well.

      Cons

      The company is split up between several organizations with no collaboration...different ERP's, processes, etc. The upper management creates and allows conflict and is run by 'old timers' who basically think they own the place, however, due to their young age, they must have graduated and it's the only job they know. All organizations are top heavy. The mgmt. treats contractors differently...….not allowed to go to some functions, does not get all employee emails, etc. Good news is, a contractor can share the same bathroom.

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      2 people found this review helpful
    9. 3.0
      Current Employee

      Mostly good, with a few bumps and challenges

      Nov 9, 2019 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Challenged with out-of-box thinking, making you versatile and relying on teamwork

      Cons

      Constant shift with upper management with increase of workload whilst minimal compensation

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      1 person found this review helpful
    10. 1.0
      Former Employee

      Micromanagement hell and completely dysfunctional.

      Aug 21, 2019 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My co-workers and team mates. Perhaps misery loves company?

      Cons

      When I took this position, I took it for the manager and the experience and tenure of upper management. That quickly changed and the company decided to eliminate all of the experienced managers and bring in people who know nothing about the industry. That didn’t work so let’s do it again with some more people. It’s like testing spaghetti against the wall to see if it will stick and instead of trying a different strand, they get a different brand, cook it and try it again. During my two years of tenure I had five different managers and more changed to upper management than I can even count. Mid-year it is decided to change the account packages and give more accounts to inside sales and give the Field Account Reps, FAR’s some accounts from inside sales. This meant losing half of my package, over 100 accounts, and gaining five from inside sales of which only two are viable accounts. Told the goal moved with the account but no one can show you the math behind this. Given completely unobtainable goals and no support or resources to reach these goals. Management is more concerned about the number of clicks you make in a certain area of Sales Force and pre-cal plans following an ABC format than actually looking at the account and figuring out how you can grow it and be meaningful. Do not add a D to the format or you will be in trouble. One of the items in the ABC format is to review current promotions. Duh! Of course I will do this and educate my customer if relevant sales! Management is required to ride with each sales rep every quarter, not to help the rep close business or overcome obstacles, but to sit back and “evaluate” the rep. Yes, this is exactly what I was told verbatim. Sales reps are required to push promotions, see above with the structured pre-cal plans, but there is no inventory of the product. This creates frustration for the customer because they want to take advantage of the sale but you can’t deliver the product. Serious problems all throughout operations but management has their heads in the sand and according to them, there is no problem. No one is held accountable except the sales rep who is standing in front of the customer having to apologize and is stuck with the goal.

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      7 people found this review helpful
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