HEINEKEN USA Manager Reviews | Glassdoor

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HEINEKEN USA Manager Reviews

Updated Aug 20, 2019

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3.0
35%
Recommend to a Friend
0%
Approve of CEO
HEINEKEN USA CEO Maggie Timoney  (no image)
Maggie Timoney
1 Rating
  1. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commercial Marketing Manager in New York, NY
    Recommends
    No opinion of CEO

    I worked at HEINEKEN USA full-time for more than 8 years

    Pros

    It is a very fun company and Industry with great opportunities to grow

    Cons

    Because is a big company the bureaucracy is high

    HEINEKEN USA2018-08-01
  2. "Well respected company in the beer industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Account Manager 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at HEINEKEN USA full-time for more than 10 years

    Pros

    Well established global brands with great marketing support. Great benefits package.

    Cons

    Innovation is not always at the forefront

    HEINEKEN USA2019-08-20
  3. Helpful (5)

    "This ain't no family business anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - National Sales Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HEINEKEN USA full-time for more than 8 years

    Pros

    There are some great people here Benefits and Pay

    Cons

    Iconic brands becoming irrelevant sales blames marketing and marketing blames sales, nothing is getting done continually trying to do more with less so much management turnover cutting head count to make balance sheet look good

    HEINEKEN USA2019-05-09
  4. Helpful (4)

    "Great Beer Brands - Leadership lags Culture and Winning Spirit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HEINEKEN USA full-time for more than 5 years

    Pros

    It's the Beer Business Work Benefits are great Build long lasting relationships from the grind- with Customers and co-workers hi- margin brand proposition

    Cons

    Top performing Directors have left the company Politics is at an all time high There's no trust in middle management - VP level We're making wrong people management decisions and NOT clearly defining what Winning Looks like with in a Role

    Advice to Management

    invest in your culture learn to drive accountability at VP level hire qualified people that can make a decision with out over thinking it and delaying the process to move forward and execute. Focus on the Customer - Too much internal communication

    HEINEKEN USA2019-02-27
  5. Helpful (3)

    "Management is in need of restructuring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HEINEKEN USA full-time for more than 5 years

    Pros

    Annual company trips Life balance

    Cons

    Though Heineken is a pleasant company to work at they are in need of much change. Even though they have cut 15% of the sales workforce, management is the worst. First managers who were on the job were demoted and stayed in the company. A couple of managers were not well received by the distribution partners and are not good salesman and are out of touch with the retail game in the beer industry. Also as HR and higher ups are committed to keep 50% women workforce even though they were not qualified over many employees. Each distributor now has one woman on the job even though many other potential employees with more experience, better track record, and years of experience were thrown out the window. Heineken will continue to perform with poor brand health, poor management, and poor decisions. Heineken I beg and ask look at your top level employees. The cuts need to be up top not the bottom.

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    Advice to Management

    Maggie, look at your managers and management on all levels. Also as well managers who were just demoted. They are out of touch and do not know how to sell properly. Also as well EOE is waste of time. Just like the Freddie app. Get rid of the SEM app.

    HEINEKEN USA2019-03-01
  6. "Great Brands but high turnover on Leadership Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Market Manager in New Haven, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HEINEKEN USA full-time for more than 8 years

    Pros

    Great quality Brands and terrific portfolio

    Cons

    Changed Senior Leadership Teams approximately every three years

    Advice to Management

    Stabilize Senior Leadership and sincerely evaluate feedback for your distributors and Salespeople.

    HEINEKEN USA2019-02-04
  7. Helpful (1)

    "Couldn't keep up with the times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Marketing Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HEINEKEN USA full-time for more than 5 years

    Pros

    Paid weekly like clockwork. Plenty of opportunity for overtime hours during holidays and big weekends.

    Cons

    Expected to work overtime through holidays and big weekends. Budgets were cut significantly when sales dropped resulting in jobs lost. Over 7yrs, pay rates did not increase while work loads did. New hires were paid the same as 10yr vets. Managers were hired from outside companies with zero knowledge of the brand, industry, teams, area, etc. while several qualified candidates were overlooked.

    Advice to Management

    Listen to your teams - they know more about the markets than computerized charts. Pay your staff appropriately and reward loyalty and experience. Trainers should earn more than the trainees. Hire from within the company. Experience with your brand and teams goes a long way.

    HEINEKEN USA2019-03-02
  8. "Manager - Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at HEINEKEN USA full-time for more than 3 years

    Pros

    Good perks, great people, competitive salary

    Cons

    Declining market makes morale low

    HEINEKEN USA2018-04-24
  9. Helpful (3)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HEINEKEN USA for more than 5 years

    Pros

    Decent work life balance, acceptable pay

    Cons

    Always years behind: systems are outdated, converted to open office space about a decade after everyone else and after most had found it was counterproductive. Turnover: Management constantly changing with new foreign leaders coming in and leaving every few years as the US is seen as merely a stepping stone for executives with no experience in the US 3-tier system and no experience as a small market share participant.

    Show More

    Advice to Management

    Get out of the way and let those that actually understand the US beer business make the decisions.

    HEINEKEN USA2017-12-04
  10. Helpful (4)

    "On Premise Manager"

    StarStarStarStarStar
    Current Employee - On Premise Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HEINEKEN USA full-time for more than 10 years

    Pros

    Family owned company that is known around the world. Great Portfolio of Brands to sell. Culture is first class and the people create a family type atmosphere.

    Cons

    Tough to move into different career paths due to the limited number of positions within the company. Difficult to learn and grow skillsets due to the narrow scope of many roles within organization.

    HEINEKEN USA2017-06-22
Found 26 reviews