HEINEKEN USA Reviews in New York City, NY | Glassdoor

HEINEKEN USA New York City Reviews

Updated July 12, 2017
35 reviews

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New York City, NY Area

3.3
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HEINEKEN USA CEO Ronald den Elzen
Ronald den Elzen
8 Ratings

35 Employee Reviews

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Pros
  • The strongest pros for Heineken USA are its company rooted in its traditional values with great people and great brands: (in 12 reviews)

  • The people that work there are great people (in 11 reviews)

Cons
  • Work life balance: is really up to you (in 10 reviews)

  • New upper management came from Coke, causing a lot of cultural issues (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Regional Demand Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Demand Manager in New York, NY
    Current Employee - Regional Demand Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HEINEKEN USA full-time (More than 3 years)

    Pros

    Independence in how to execute the role, access to sales and how the business is doing, work on innovations forecasts

    Cons

    Career progression limitations, where to go as the next step especially if you want to move up further in the organization

    Advice to Management

    Keep up the changes that are being put in place, we are on the right track


  2. Helpful (2)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in White Plains, NY
    Current Employee - Director in White Plains, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at HEINEKEN USA full-time (Less than a year)

    Pros

    Great brand recognition - people know the brand

    Cons

    Management team disengagement, politics / favoritism. Poor climate and non-stellar benefits. Company performance mediocre resulting in shortfall in bonus payouts for years.

    Advice to Management

    Put your money where your mouth mouth is- lots of talk about improving climate - lots of discussion- no action (for years). And now the focus is gone. Most see MT as disingenuous. Only friendly and engaged with you if they need you - then forget you exist. Be genuine.
    Create a company with benefits that make others envious- we are standard/sub standard for our size

  3. Helpful (6)

    "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in White Plains, NY
    Former Employee - Anonymous Employee in White Plains, NY
    Doesn't Recommend
    No opinion of CEO

    I worked at HEINEKEN USA full-time

    Pros

    Brands, Beer Allowance, Smart people, some offsite events

    Cons

    My department had lots of turnover. Employees felt disconnected at times. Troubled by management's integrity and not a lot of regard for employees concerns

    Advice to Management

    Listen to others more - it may help and may save $


  4. "Administrative Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New Rochelle, NY
    Former Employee - Anonymous Employee in New Rochelle, NY
    Recommends

    I worked at HEINEKEN USA (More than a year)

    Pros

    The office culture was great. I also enjoyed the people. And a bar in the office? Awesome.

    Cons

    Not sure how I feel about career growth opportunities.


  5. "Amazing People Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in White Plains, NY
    Current Employee - Finance Manager in White Plains, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HEINEKEN USA full-time (More than a year)

    Pros

    Working at Heineken USA means you get to have a large impact on what is a small and young company in the United States. It is also being part of an industry which is ever changing with immense opportunities. Finally, it's a lot of fun. Being part of a company that is associated with Music, Boxing and Soccer is pretty cool. It is a lot of work but 1+ years later I'm still blown away by the talent and creativity of people I work with. I definitely come home everyday feeling fulfilled in what I do.

    Cons

    The Beer Industry is not like most industries. There are a lot of laws and restrictions. Furthermore, with the three-tier system, you need to work with distributors to ensure your brands are top of mind.

    Advice to Management

    Keep true to our core values. We have always been a premium and quality company. Let's continue to never take shortcuts and do things the right way. Also, let's continue our mission of sustainability and drinking responsibility. The safety of our employees, distributors and consumers is essential to our success as a company.


  6. "Great culture great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in White Plains, NY
    Current Employee - Anonymous Employee in White Plains, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Very flexible culture
    -Friendly environment
    -Open communication
    -Not a lot of layers

    Cons

    -Office space is not enough however the company will be expanding it during summer time


  7. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in White Plains, NY
    Former Employee - Manager in White Plains, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HEINEKEN USA full-time (More than a year)

    Pros

    Talented people who are very committed to their jobs and the company. Work environment and company culture. Place where you can advance your career if you put in the effort and energy. Senior leadership team that cares about people. Solid business plan to compete in Premium Beer and Craft segments. Global company still run by family- family feeling permeates through all OpCo's.

    Cons

    At times can be too complex- need to keep it simple.

    Advice to Management

    Stick to the plan and execute in the market. Success breeds more success.

  8. Helpful (6)

    "Decent company but bad upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in White Plains, NY
    Current Employee - Anonymous Employee in White Plains, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at HEINEKEN USA full-time (More than 3 years)

    Pros

    Good beer allowance, great perks, decent pay, good people, fun events.

    Cons

    Lots of re-orgs that causes tons of confusion. New upper management came from Coke, causing a lot of cultural issues. Tons of people quitting the company due to work loads and treatment by upper management.

    Advice to Management

    This isn't Coca-Cola, stop running the company like it is. The market share of thebusiness is less than 10%, not 60%. If we're going to win against large companies like ABI, we need to be true to what we do today and not who we could be. We can't win if we play by the rules of the big guys.


  9. Helpful (3)

    "Avoid this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - On Premise Manager in New York, NY
    Former Employee - On Premise Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HEINEKEN USA (More than a year)

    Pros

    - Event Perks
    - Free beer

    Cons

    - Salary - they do not pay well at all
    - They do not care about their employees
    - Treat you like a criminal when you leave
    - Favoritism
    - Dying brands
    - Rare you move up

    Advice to Management

    - Pay more
    - Treat employees equally
    - Don't bash on every competitor brand because they are doing better than you


  10. Helpful (7)

    "Do not work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in White Plains, NY
    Former Employee - Anonymous in White Plains, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HEINEKEN USA full-time (More than 10 years)

    Pros

    Good people, good perks, monthly allowance, nice company events, owners are very in touch with people and come to company meetings at least once a year.

    Cons

    They want to do a lot with a limited budget, people leading states/areas are sometimes really not the best leaders (some of the worst VPs I've worked for are here), no recognition on performance, a lot of pressure & hard work (late nights and weekends) = easily lose the love for the job.

    Advice to Management

    Listen to people and recognize their hard work, get more involved with the people that are on the streets, understand reasons behind circumstances.


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