HEINEKEN USA Reviews | Glassdoor

HEINEKEN USA Reviews

Updated December 4, 2017
94 reviews

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3.5
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HEINEKEN USA CEO Ronald den Elzen
Ronald den Elzen
31 Ratings

94 Employee Reviews

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Pros
Cons
  • Work life balance: is really up to you (in 10 reviews)

  • Management team constantly changing, therefore, new culture and environment (ways of working) every 2 years or less (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Truly great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in America, OK
    Current Employee - Sales in America, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HEINEKEN USA full-time (More than 3 years)

    Pros

    Great company with great brands! Legendary experiences from a first class organization. Cool partnerships with: Bruno Mars, Canelo Alvarez, Neil Patrick Harris, ESPN, Soccer, Coachella, Outside Lands, Ultra, etc. Family owned company that promotes entrepreneurship within your role. Diversity in this company is great as we have people from all over the world working here creating an awesome multicultural team. Ability to move up in the company if you work hard. Company cares about employees as they ensure safety is at the forefront of all we do. Competitive compensation and benefits package. Really good company car program includes free gas and 100% maintenance. Free monthly beer allowance. Team first culture.

    Cons

    Need to add more people to our business intelligence team to support the zones.
    That's the only con at this point.

    Advice to Management

    Simplify and drive laser focus on critical few must win objectives. Continue to focus on developing our people. Keep the candid and open challenger mindset that allows people to impact change. Stay true to our plans!


  2. Helpful (347)

    "Great People, Great Place to Work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HEINEKEN USA full-time

    Pros

    The people are great. The fact that it's a family run organization really helps in building positive relationships and passion for our products. Everyone "bleeds green."

    Cons

    At times it can be challenging to work in a global organization

  3. "Marketing Director"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HEINEKEN USA full-time

    Pros

    Great brands. Family owned. Good pay and benefits. Fun industry. A lot of emphasis on marketing.

    Cons

    Political. Heavy meeting culture.


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HEINEKEN USA (More than 5 years)

    Pros

    Decent work life balance, acceptable pay

    Cons

    Always years behind: systems are outdated, converted to open office space about a decade after everyone else and after most had found it was counterproductive.

    Turnover: Management constantly changing with new foreign leaders coming in and leaving every few years as the US is seen as merely a stepping stone for executives with no experience in the US 3-tier system and no experience as a small market share participant.

    Advice to Management

    Get out of the way and let those that actually understand the US beer business make the decisions.


  5. Helpful (3)

    "Disorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in White Plains, NY
    Current Employee - Middle Management in White Plains, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at HEINEKEN USA full-time (More than 5 years)

    Pros

    Good people. junior people can have a big impact in areas management is neglecting (see below)

    Cons

    MAnagement likes to decide the most insignificant things but spends little time solving the big issues like prioritizing. Leads to chaos and impacts moral as they disimpower junior folks.

    Advice to Management

    Stop making decisions from the center. You don't know what's going on and you end up forcing people to tell you what you want to hear. No wonder you are constantly surprised


  6. "Heineken USA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HEINEKEN USA full-time

    Pros

    Flexible hours, excellent benefits, great culture.

    Cons

    No cons at Heineken USA.


  7. Helpful (1)

    "Phenomenal Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Off Premise Sales Specialist in Atlanta, GA
    Current Employee - Off Premise Sales Specialist in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HEINEKEN USA full-time (Less than a year)

    Pros

    Incredible people from the top down. It operates like a small company with the power and brand recognition of an industry leading, global company. Great benefits. Yearly reviews to determine salary increases. The corporate team also sits down with each Zone Director to discuss each employees performance and growth potential.

    Cons

    Hard to think of any.

    Advice to Management

    You've done a phenomenal job building a great company.

  8. Helpful (4)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in White Plains, NY
    Current Employee - Director in White Plains, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at HEINEKEN USA full-time (Less than a year)

    Pros

    Great brand recognition - people know the brand

    Cons

    Management team disengagement, politics / favoritism. Poor climate and non-stellar benefits. Company performance mediocre resulting in shortfall in bonus payouts for years.

    Advice to Management

    Put your money where your mouth mouth is- lots of talk about improving climate - lots of discussion- no action (for years). And now the focus is gone. Most see MT as disingenuous. Only friendly and engaged with you if they need you - then forget you exist. Be genuine.
    Create a company with benefits that make others envious- we are standard/sub standard for our size


  9. Helpful (20)

    "Employee Handbook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Dallas, TX
    Current Employee - Employee in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at HEINEKEN USA full-time (More than 10 years)

    Pros

    The people and experience. Great Brands!

    Cons

    Work life balance is tough. Competitive market.

    Advice to Management

    This is advice to the people who are posting negative reviews. If your grievances are "True" you should use, open up your employee handbook. This isn't snapchat or the right place. Grow up!
    Heineken has a good culture in a competitive market. It's not perfect but we also don't live in a land of marshmallows and Care Bears.


  10. Helpful (3)

    "On Premise Manager"

    StarStarStarStarStar
    Current Employee - On Premise Manager in Atlanta, GA
    Current Employee - On Premise Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HEINEKEN USA full-time (More than 10 years)

    Pros

    Family owned company that is known around the world. Great Portfolio of Brands to sell. Culture is first class and the people create a family type atmosphere.

    Cons

    Tough to move into different career paths due to the limited number of positions within the company. Difficult to learn and grow skillsets due to the narrow scope of many roles within organization.


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