HESS International Educational Group Reviews | Glassdoor

HESS International Educational Group Reviews

Updated October 16, 2017
106 reviews

Filter

Filter

Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Joseph Chu
13 Ratings

106 Employee Reviews

Sort: PopularRatingDate

Pros
  • I always get paid on time and enjoy having flexibility in taking time off for vacations (in 7 reviews)

  • A lot of extra training after initial training to get you accustomed to your new job (in 9 reviews)

Cons
  • Way too much unpaid work for every hour you work paid expect at least that amount of time unpaid (in 17 reviews)

  • Lots of unpaid work like homework, tests, quizes, decorating classrooms (in 8 reviews)

More Pros and Cons

  1. Helpful (4)

    "Tons of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HESS International Educational Group full-time (More than 5 years)

    Pros

    Big organization with a lot of resources/opportunities. If you are a "go getter," you can do a ton here that you couldn't at a smaller school. There are opportunities to lead summer camps in Taiwan and also traveling abroad. Moving to an administrative position is also common for those who decide to stay longer. While teaching I did curriculum writing projects, acted in multiple learning DVDs, and was the Head Teacher at my school.

    This organization made my Taiwan experience. I miss the massive holiday parties, the trainings, and my old students.

    Cons

    Teaching is a hard and often stressful job. Hess has contract that protects teachers from some of the poor practices I've seen at other organizations. That said, there is a penalty for breaking contract too. Seems clear to me that many first time teachers who just moved abroad would have challenges anywhere.


  2. Helpful (1)

    "English teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - High School Teacher in Orlando, FL
    Former Employee - High School Teacher in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at HESS International Educational Group full-time (Less than a year)

    Pros

    Secured hours
    Friendly staff
    Good for entry-level teaching experience or retirees

    Cons

    Teaching kindergarten was a little chaotic, especially Mother's Day

    Advice to Management

    Needs to get with the times. When I working there, kids were still using CDs and grading was all done on paper.

  3. "Depend on your area if you will like or not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at HESS International Educational Group full-time

    Pros

    Hess is a good stepping stone to travel throughout Asia. The pay for foreigners increases every year and the ceiling is higher than other corporate cram schools. You get yearly bonuses and fairly easy to take time off.

    Cons

    Like my title says, your experience depends on where you are placed. I was placed in a great area and stayed for multiple years. I had friends that were in other areas (different managers and directors) and hated it.

    Advice to Management

    Offer more for the HNSTs so they can help retain people. Also, stop hiring idiots that are obviously only interested in partying instead of working. If you stop expanding (because you are adding too many schools, libraries, and things the company does not need). Lower the amount of schools in the island so you don't have to hire idiots to meet your demand, instead you can have quality schools with better teachers.

    HESS International Educational Group Response

    Mar 29, 2017 – English Human Resources Department

    Thank you for the review, glad to hear you had a good experience and stayed for a few years. We have over 25% of our staff who have been with us for over 7 years. Ad you mentioned, we are proud that... More


  4. Helpful (2)

    "Native Speaking Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HESS International Educational Group full-time

    Pros

    A lot of support, good starting point for Asia

    Cons

    paid hourly and work much more than paid.

    HESS International Educational Group Response

    Mar 29, 2017 – English Human Resources Department

    We appreciate your feedback. We understand that for many people this is their first teaching and / or first time working in a new country. Se have invested a lot in giving our staff the support they... More


  5. Helpful (2)

    "Not Terrible, Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HESS International Educational Group (More than a year)

    Pros

    - Initial training was intense but provided a good introduction for teachers with no experience
    - High turnover means they hire regularly, so it's easy to get a job even with no teaching experience
    - Working with kids - both a pro and a con haha. I did have a lot of fun working with kids and the lessons are provided for you so you mostly don't have to think about it

    Cons

    - It all depends on the branch, but don't count on always having a CT with you in the classroom.
    - The hours suck and you can get stuck working weekends or evenings
    - Management is usually inexperienced and often the head NSTs are white males, so I felt there was a lack of diversity
    - The compensation isn't the most competitive, but I knew going in that I wouldn't get rich doing this


  6. Helpful (7)

    "It depends on the branch"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at HESS International Educational Group full-time

    Pros

    You get to work in Taiwan and get paid on time. They are constantly hiring. The lesson plans are already made for you. The training is helpful.

    Cons

    Every branch is different. The one that I worked at did not have a Head Native English Speaking Teacher. I did not get any help or support from the Head Chinese Speaking Teacher or the director. They only spoke to the NSTs at the monthly meetings or if they had a complaint. The HCT would tell me that I needed to improve, but was never able to tell me what I needed to improve. When I got very sick and lost my voice, I was still expected to sing and dance at a holiday event. The HCT complained that I was not loud enough and that I looked tired. Racism was also an issue.

    Advice to Management

    There needs to be a good support system at all of the branches.


  7. Helpful (3)

    "Hess is a decent Buxiban"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at HESS International Educational Group full-time (More than 5 years)

    Pros

    Good initial training, helps you find housing and get set up for living abroad. Work is really fun at the right branch, the pay is great for the cost of living

    Cons

    lots of unpaid extra work, some school branches are terribly managed, company culture cares more about the bottom line and making money than they do the children learning English

  8. Helpful (1)

    "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NST
    Former Employee - NST
    Doesn't Recommend
    Negative Outlook

    I worked at HESS International Educational Group full-time (More than a year)

    Pros

    They are organized and friendly, Try to get you good at teaching

    Cons

    Pay is a bit below industry standard, workload is a bit above industry standard

    Advice to Management

    Try to decrease workload on teacher, they will quit less often if you do

    HESS International Educational Group Response

    May 16, 2016 – English Human Resources Department

    Thank you for your feedback, we do care a lot about the teaching quality of our teachers, so that our students can get the best possible learning experience. As a company, we invest in our teachers... More


  9. Helpful (2)

    "Native Speaking Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at HESS International Educational Group full-time

    Pros

    Was hired in home country. Easy to pick-up extra hours. Good people.

    Cons

    There was lots of unpaid work

    HESS International Educational Group Response

    Jan 6, 2016 – English Human Resources Department

    Thank you for your review, we are glad to hear you had a positive experience working with us. Our people are our greatest strength, and we are proud of the teachers we have. We are also proud that we... More


  10. Helpful (2)

    "Fun position overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Easy to make your own way. Good camaraderie, plus it's a fun job

    Cons

    Training can be frustrating and redundant. Often not a lot of communication with management

    HESS International Educational Group Response

    Nov 15, 2015 – English Human Resources Department

    Thank you for your comments. We are glad that you had a positive experience.

    We do feel that training is an important to give support to our staff to make them be the best possible teachers they... More


Showing 106 of 121 reviews
Reset Filters