HMA (Healthcare Management Administrators) Reviews | Glassdoor
HMA (Healthcare Management Administrators) Reviews
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    HMA (Healthcare Management Administrators) Reviews

    Updated May 7, 2018
    59 reviews

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    2.8
    StarStarStarStarStar
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    Steve Suter
    3 Ratings

    59 Employee Reviews

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    Pros

    • "The ability to work from home is the only thing that keeps most good employees with this company" (in 4 reviews)

    • "Work/life balance is definitely valued here" (in 4 reviews)

    Cons

    • "Also top managers were told they had to write glowing reviews on this site" (in 4 reviews)

    • "Inconsistency in policies and procedures" (in 2 reviews)

    More Pros and Cons

    1. "Great place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Account Service Representative in Lynnwood, WA
      Former Employee - Account Service Representative in Lynnwood, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at HMA (Healthcare Management Administrators) (More than 3 years)

      Pros

      Great team environment! A positive work place.

      Cons

      Limited flexibility in work time, too far from my current residence.

      Advice to Management

      Nothing! great environment to work :)

    2. Helpful (2)

      "Sexist company with high turnover"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Claims Specialist in Bellevue, WA
      Former Employee - Claims Specialist in Bellevue, WA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at HMA (Healthcare Management Administrators) full-time

      Pros

      The possibility of telecommuting
      Free snacks in breakroom

      Cons

      Very sexist company, with a negative attitude towards men. They don’t follow through on things they say, and don’t do proper investigation of issues going on in their offices

      Management has a very high turnover, the person doing training classes for new temps has only been with the company for 6 years, and it’s not because he’s a good employee, it’s lack of other people

      Advice to Management

      Management should know better than the way they treat their enpkoyees. The management team for this company wouldn’t ever come on here to check employee satisfaction

      3. Join the HMA (Healthcare Management Administrators) team
      See Our Latest Jobs

    3. Helpful (2)

      "Lead"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Bellevue, WA
      Current Employee - Anonymous Employee in Bellevue, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at HMA (Healthcare Management Administrators) full-time (More than 10 years)

      Pros

      Smaller company, cares for their employees, very much like a family. Ok benefits, good paid time off, pay is decent.

      Cons

      Some positions required to work in the office, located on east side, rough commute.

    4. "Care Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at HMA (Healthcare Management Administrators) full-time (Less than a year)

      Pros

      HMA is far and away the best company I have ever worked for!There is a steep learning curve, but there usually is working in healthcare and management is fairly patient while new employees ramp up. Employees are empowered to give client's that something extra to help separate us from the big insurers like Premera, et al. Lots of learning opportunities and growth potential if you're willing to step up. They pay is great. Telecommuting for most employees, if not all employees (meaning flexible hours). Good work life balance. Great coworkers. Good benefits all around.

      Cons

      I have nothing but great things to say about HMA.

      Advice to Management

      The company is on the right track. Just be supportive of the employees that struggle with ambiguity or as other's have called "frequent change".

    5. Helpful (9)

      "Lack of integrity in senior managment is a serious problem"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Bellevue, WA
      Former Employee - Anonymous Employee in Bellevue, WA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at HMA (Healthcare Management Administrators) full-time (Less than a year)

      Pros

      [Operation]
      The company is in a position to do great things for the public, or at least the members they serve, by serving their healthcare needs.
      [Benefits]
      Flexibility of work hours and working from home. Great healthcare benefits; after all, it is what the company does.
      [Culture]
      People are generally dedicated to do good through their jobs and are nice and easy to work with as co-workers.
      [Growth]
      If one is willing and capable, this is a place where the management will take a chance on talents and one can practice problem-solving skills and acquire steep learning curves.

      Cons

      The senior leadership's transition is painful and everyone can feel it. Lack of organization and structure is still a problem. The senior leadership does not encourage diversity and does not support people with backbone, integrity, and accountability.

      The company struggles to find its competitive advantage in the marketplace. It just lost its largest client in the company's history this year. Several layoffs have occurred. The 401(k) benefit is moved to vesting period for 5 years. No sure what are the other discounts of benefits will come.

      Advice to Management

      It is great to create company principles, but when actions and supports do not follow, they are merely buzzwords.

    6. "Client Services"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at HMA (Healthcare Management Administrators) part-time

      Pros

      Great teams to work with. Fair salary and room to move up within the company if desired. Work/life balance is definitely valued here.

      Cons

      Upper management cares more about investing in experienced employees than in the less experienced with better values and work ethic.

    7. "Outstanding Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - CDHP Lead in Mukilteo, WA
      Former Employee - CDHP Lead in Mukilteo, WA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at HMA (Healthcare Management Administrators) full-time (More than 3 years)

      Pros

      Flexibility when needed, Good pay, Many outstanding staff

      Cons

      The "cons" were taken care of

    8. "Engaging work environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at HMA (Healthcare Management Administrators) part-time

      Pros

      HMA is a small company, which allows for facetime with a lot of talented employees. The company culture is welcoming and relaxed without compromising hard work. For the most part, everyone is engaged and whas' nice is that, due to the company's size, you can see your work make a direct impact.

      Cons

      Some IT issues were repeatedly a problem but are being addressed.

      Advice to Management

      Nothing that I can think of.

    9. Helpful (2)

      "30+ Year Startup Seeking to Innovate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Bellevue, WA
      Current Employee - Anonymous Employee in Bellevue, WA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at HMA (Healthcare Management Administrators) part-time (Less than a year)

      Pros

      Definitely the highlight of working at HMA is the employees. Being a smaller company, HMA has a tight-knit culture consisting of very talented employees. In my case, my supervisors are very supportive and encourage me to leverage my creativity and strengths. It is also evident that HMA has the correct mindset of wanting to change such as replacing some of its obsolete and tedious processes with innovative technologies.

      Cons

      Although this is not the case for me, I feel as if upper management encourages employees to speak up, but many employees have amazing ideas and feedback that are listened to but not taken into account. In addition, despite some processes being optimized, HMA is understaffed and a number of employees are asked to work beyond capacity. As mentioned in past reviews, there is a struggle between people in the company who don't embrace change and people who do, which leads to some ambiguity in terms of HMA's future goals and strategic alignment.

      Advice to Management

      Keep persisting for change - it is difficult but worthwhile. Also, continue developing, listening to, investing in, rewarding, and recognizing employees for the immense effort they put in to keep HMA strong.

    10. Helpful (10)

      "Still hopeful."

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      The ability to work from home is the only thing that keeps most good employees with this company. The benefits are good. Employees are the best part of HMA. David was a great CEO and we are already feeling the results of his departure.

      Cons

      Changing business policies and procedures is not a bad thing at all. It's a plus when it is done correctly. When it's done and undone and done and undone is when it gets confusing. Make up your mind. No one is on the same page. The bad thing is it hurts our members if we can't get our stuff together.

      Too many management changes. Employees need to have managers they can rely on. Too many good ones leaving or looking to leave. It's unstable and concerning for many employees.

      Also top managers were told they had to write glowing reviews on this site. Why is this necessary if their employees are happy.

      Advice to Management

      I'm worried you are losing sight of what made HMA special. In previous years the CEO - HR or any of the old management would never ask anyone to post positive reviews on this or any other web site. They simply didn't need too.

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