HMS Holdings Reviews | Glassdoor

HMS Holdings Reviews

Updated July 11, 2018
269 reviews

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2.7
StarStarStarStarStar
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HMS Holdings Chairman, President and CEO Bill Lucia
Bill Lucia
152 Ratings

269 Employee Reviews

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Pros
  • "work/life balance, and company culture" (in 16 reviews)

  • "The PTO policy is decent, work from home options are available for a lot of people" (in 11 reviews)

Cons
More Pros and Cons

  1. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMS Holdings full-time (More than 5 years)

    Pros

    They care about the employees, they also care about helping the immediate community as well as communities across the US.

    Cons

    There are not as many volunteer hours as I would think the company should have based on how they value helping others.

    Advice to Management

    Continue to be transparent, and continue to be open and honest about the vision of the company.


  2. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Las Vegas, NV
    Former Employee - Project Manager in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HMS Holdings (More than a year)

    Pros

    Flexible Hours, and great boss

    Cons

    Vegas office does not get informed as much as the headquarters in Irving, TX

  3. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMS Holdings full-time

    Pros

    Cares about employees and has good benefits

    Cons

    Communication between departments could use improvement


  4. "Making a turnaround.. Future looks bright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at HMS Holdings full-time (More than a year)

    Pros

    Executive leadership is pushing innovation and provides avenues for assertive employees to be engaged. Many exciting projects to be involved with.

    Cons

    Like most every other company, the cost of benefits is ridiculous. Can only roll over 40 hours of PTO.

    Advice to Management

    Keep up the momentum!


  5. Helpful (2)

    "HMS culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at HMS Holdings full-time (Less than a year)

    Pros

    Work from home remote position

    Cons

    They have 500% micromanagement, poor program and platform performance that interrupts role responsibilities numerous times daily, unrealistic clinical metrics derived by non-clinical data specialists, second reviews of clinical decisions performed by non-clinical staff, non-clinical supervisors for clinical staff, dept and team meetings that do not respect the time frame allowed for the meeting, blatant untruthfulness regarding departmental processes given during pre-employment interview from leadership, "live" sessions with leadership do not address questions if they are not asked from a high level perspective

    Advice to Management

    None, as there isn't a point to waste time by sharing valuable suggestions with a company that does not value the clinical staff. Their value is put on the non-clinical data analytics throughput regardless if it requires a clinical decision


  6. Helpful (3)

    "Case Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Worker in Atlanta, GA
    Current Employee - Case Worker in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HMS Holdings full-time (Less than a year)

    Pros

    A pay check only apply if u need money

    Cons

    Bonuses are a BLUFF micro managing so hard you can't go to the restroom longer than 3 mins. Management changes once a week. No growth. Small office setting NO work life balance. Don't work here if you have family or need time away won't happen or your will be on your last leg. They only feed cheap pizza as a award for doing good and you have to beg for that . its like a jail or wearing a abkle monitor. Someone is always questioning why this or that . Not flexible. If your looking for a check only apply other than than keep looking. I give this place a half star

    Advice to Management

    Be consistent stop lying and know all change isn't good


  7. Helpful (1)

    "Poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provider Services Analyst in New York, NY
    Former Employee - Provider Services Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at HMS Holdings full-time (More than a year)

    Pros

    Work from home that's it

    Cons

    No upward movement or accountability

    Advice to Management

    Invest in your employees

  8. Helpful (1)

    "Internal Audit Senior"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal Audit Senior in Irving, TX
    Former Employee - Internal Audit Senior in Irving, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at HMS Holdings full-time (More than 3 years)

    Pros

    work/life balance, and company culture

    Cons

    Lower compensations than market standard


  9. Helpful (4)

    ""Good entry level starting company""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at HMS Holdings full-time (More than 3 years)

    Pros

    The managers try, but inevitably get too busy or distracted to worry about anyone else's career growth. Training programs are good, but you have to actively search for what you want to do, they don't advertised enough.

    Cons

    Good luck getting movement. No chances for growth within the organization (despite being vocal and proactive in training). Do your job well and you'll be pigeonholed into staying put, while the favored bad performers are moved around and given opportunity to try out higher level roles in an attempt "give them a chance". Pay is not reflective of the amount of work that is done or time that is spent. My pay rate is in the lower 10% of the market average for Dallas area, for the same job title and responsibilities. My coworker of the same title, education achievements, tenure, and work load is making DRASTICALLY more than I because of favoritism. No chance of year end bonus if the dept budget is maxed, while the Directors, VPs, and CEO continue to get their bloated bonuses. Benefits give us a lot, but are too expensive!

    Advice to Management

    Pay your employees properly and you won't lose dependable people. Benefits are too expensive! Clean up recruiting: It was way too complicated to get a background screening done, took 4 weeks before I had my first day of work, and I had to sign the same paperwork over and over.


  10. Helpful (2)

    "Would never recommend this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Subrogation in Irving, TX
    Current Employee - Subrogation in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at HMS Holdings full-time (More than 3 years)

    Pros

    Can't think of one today

    Cons

    Only "pets" of supervisors get promoted. Management is big on "transparency" but are far from it.

    Advice to Management

    Reward the workhorses


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