HMS Holdings Reviews | Glassdoor

HMS Holdings Reviews

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Found 304 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
70%
Approve of CEO
HMS Holdings CEO Bill Lucia
Bill Lucia
174 Ratings
Pros
  • "work/life balance, and company culture(in 16 reviews)

  • "The PTO policy is decent, work from home options are available for a lot of people(in 12 reviews)

Cons
More Pros and Cons
  1. "COMPANY"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMS Holdings full-time for more than 2 years

    Pros

    Awesome place to work in healthcare

    Cons

    Pay not comp to the Industry

    Advice to Management

    Awesome job

  2. Helpful (1)

    "Run."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at HMS Holdings full-time for more than 2 years

    Pros

    A paycheck. Laptop. Phone stipend.

    Cons

    Benefits are terrible — very expensive. Bonuses of “$500 or more” are celebrated and promoted as a good thing. Spot bonus of $500?! Is that a joke? After taxes, that is not enough to even buy groceries for your family. Spot bonuses should be $1,500-$3,000 — enough that the average person can actually feel it in their paycheck. Annual bonuses should be a percentage of someone’s salary — 3% at an absolute minimum. Directors...

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    Advice to Management

    Cut the marketing BS. Implement a competitive bonus and raise structure. Executives need to get off their high horses. Say hello to staff in the halls. There is ABSOLUTELY no need to have reserved parking spots for executives. It’s just sending the wrong message to the rest of your employees. Get rid of Bill Live and all of those scripted marketing videos. It’s not helping Bill’s image of being relatable and personable....

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  3. Helpful (1)

    "Going down hill!"

    StarStarStarStarStar
      Current Employee - Medical Review RN in Saint Louis, MO
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at HMS Holdings full-time

      Pros

      Great company until last two years.

      Cons

      The company hires unqualified, inexperienced people for management positions instead of promoting from within. Managers are no help to the employees, can't answer questions. Totally clueless. Plus, the orientation process is minimal at best. HMS no long considers employees to be their greatest asset. Rampant micromanagement getting worse daily.

      Advice to Management

      Stop hiring Friends of Friends. Post management positions so that current, experienced, qualified employees can apply.

    • "Love the HMS Culture and Energy"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Program Manager in Irving, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at HMS Holdings full-time for more than 4 years

      Pros

      I love the HMS culture. The people, the work and what it stands for really help make the day to day craziness worth it. This company is going places, I have watched it transform over the last three years from a boring corporate environment to a lively, fun, and interactive workplace. The Irving headquarters always has something going on. There is a nice, new and large gym as well as a great café for snacks, coffee...

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      Cons

      I often see a lack of synergy between departments which can sometimes cause abrasion. I would like to see more well-rounded training in my department in particular. Emphasis on work-life balance is probably something that should be discussed, I have seen people burn out with lack of guidance on how to manage a heavy workload.

      Advice to Management

      Cross-functional training and recognizing the “big picture” would help in retaining company talent

    • Helpful (2)

      "Stay away"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Subrogation in Irving, TX
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at HMS Holdings full-time for more than 2 years

      Pros

      the people are sweet, and its a big building

      Cons

      everything, there is no growth and a lot of micromanaging.

      Advice to Management

      stop micro managing!!!

    • "Great Employee Engagement! Great Culture! Great Place to Work!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Corporate Accountant II in Danvers, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at HMS Holdings full-time

      Pros

      HMS is an upbeat company that strives to give their employees opportunities for growth within the company in both professional and personal development. They offer tuition reimbursement and extensive on-line learning through their intranet. There is an active employee engagement program supported by the executives of the company, which gives everyone an opportunity to enhance their career, build leadership skills and...

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      Cons

      There can be a disconnect between the remote offices, but there is continual progress through the employee engagement efforts.

      Advice to Management

      Continue and grow the programs in place to engage the employees.

    • "Claims Analyst"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Claims Analyst, Operation Supervisor in Irving, TX
      Recommends
      Positive Outlook

      I worked at HMS Holdings full-time for more than 9 years

      Pros

      Good company structure with opportunities for advancement.

      Cons

      Pro’s out way the cons. Maybe work on the communication between executive staff and frontline staff.

      Advice to Management

      Keep up the great work. HMS has come along way to become a power house in the health field industry.

    • Helpful (1)

      "Not worth it"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Nurse Auditor in Irving, TX
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at HMS Holdings full-time for more than 4 years

      Pros

      Multiple of bussiness as growth projection

      Cons

      HMS proved strong financials for 2018 and the only bonus is $500...a drop in the bucket. Company hypes spot bonuses and extra incentivies but for our department we get nothing. The raises are very minimal they do not allow 4 and 5's on yearly evaluations will give back to the supervisors to "prove" their score. The insurance is horrible...since it is self funded the rules they have to follow are minimal. There are several...

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      Advice to Management

      A $500 bonus....shame on you. You should get rewarded for doing your work not just what you do above for countless hours in projects that Directors take credit for from the frontline. Simply horrible leadership.

    • Helpful (3)

      "Run!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Director in Irving, TX
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at HMS Holdings full-time for more than 20 years

      Pros

      If this is your year for Bill Lucia to like you than you are for a few months. This is a mini UHC with none of the original members that built the company. Surprised they are not out of business due to audit violations.

      Cons

      Watching the executives make decisions from the 11th floor Ivory tower looking literally down on their employees. This is an actual Dilbert cartoon of a company

      Advice to Management

      Have Bill Lucia cancel his executive car of the month program. Doesn't look good when the CEO drives in with a Porsche, while his employee's cars are getting towed from the company parking lot because they do not get paid a working wage.

    • "HMS empowers its employees to do their best work and grow their careers"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at HMS Holdings full-time for more than 20 years

      Pros

      HMS empowers its employees to take initiative to work creatively outside their immediate job description. Executives, HR and Organizational Development staff listen carefully to employees' feedback and concerns and take action to make corrections, as needed. The division I work for was acquired by HMS a few years ago, so the changes were a bit of a culture shock at the beginning. HMS, however, worked diligently to...

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      Cons

      The bonus structure could be improved. Some internal administrative processes need to be streamlined.

    Found 304 reviews