HMS Holdings Reviews | Glassdoor

HMS Holdings Reviews

Updated March 20, 2017
203 reviews

Filter

Filter

Full-time Part-time

203 Employee Reviews

Sort: Popular Rating Date

Pros
  • Work-life balance is great, only UHC gets to work from home (in 13 reviews)

  • May be able to work from home if approved by your supervisor (in 7 reviews)

Cons
  • Just starting to turn into a progressive company with multiple work-life balance benefits such as flex-time, work from home, etc (in 7 reviews)

  • upper management is totally clueless and delusional (in 9 reviews)

More Pros and Cons

  1. "Medical"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMS Holdings full-time

    Pros

    WAH, hours, salary, training is excellent

    Cons

    None that I can think of at this time

    Advice to Management

    Keep up the great work!


  2. "Case Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Get to learn Medicaid recoveries and the laws behind it

    Cons

    Very little training is provided and no room to move up


  3. Helpful (2)

    "A decent company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Manager in Irving, TX
    Current Employee - Senior Operations Manager in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at HMS Holdings full-time (More than a year)

    Pros

    There are some great people that work at this company. They're trying to move in the right direction

    Cons

    There are some foundational problems with their business model and they're not very agile.

    Advice to Management

    You will have to spend a lot of time working on improvement and trying to fight fires.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Great Product, Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at HMS Holdings full-time (More than a year)

    Pros

    I feel the company has a good product. However they could have a Great product if managed better.

    Cons

    No recognition. Managers are poorly skilled at managing people. Bullying employees is the trend. Says you will have a large learning curve when really its that processes are not developed. Too much turnover. Too many people who point fingers at one another because they really don't know who is doing what.

    Advice to Management

    HDI is still a clique in Vegas. High turnover is really not normal if the company is treating their employees right. You need to listen to them and make changes. Managers need skills in managing people. When someone is creating a hostile work place, then something needs to be done quickly.


  6. "Exceptional staff but management needs work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at HMS Holdings full-time (More than a year)

    Pros

    Work from home opportunity
    Great staff

    Cons

    Poor leadership
    High turnover rate
    Negative company culture

    Advice to Management

    Weed out incompetent leaders


  7. Helpful (1)

    "Communication could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Irving, TX
    Current Employee - Business Systems Analyst in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMS Holdings full-time (More than a year)

    Pros

    Great people. Very passionate with what they do. Everyone is hardworking and want to get the job done

    Cons

    Communication is awful. Deadlines are sometimes missed and have to be extended because of poor communication and too many different communication methods.

    Advice to Management

    Unify the company by using a single form of communication


  8. Helpful (3)

    "It's worth it for the experience/title"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auditor
    Former Employee - Auditor
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at HMS Holdings full-time (Less than a year)

    Pros

    Their threshold is very low, so you can get into auditing fairly easily despite a lack of a lot of experience. That is not to say that you don't need any experience; those that had no idea what they were doing are easily found and weeded out. But if you have a good handle on your codes and compliance rules, you should do fairly well.

    This is a fantastic stepping stone to better things. I definitely would work for them for short period just to get the experience/title of auditor before moving onto a better managed company.

    Cons

    - When I left, they were monitoring everything you did. Down to the keystroke almost.
    - They would have inane meetings akin to a scrum standup, except we weren't really a team working on a large project; our work had no correlation/dependence on the work of others so morning standups were utterly pointless.
    - Supervisors/Managers were time keepers
    - They had mandatory overtime during the last quarter of the year - you know, when all the holidays are. It happened every year, so why wouldn't they PLAN earlier for it and allow people to volunteer to work OT starting the last half of the year? I felt bad for my colleagues who were working 50+ hours week after week, though they were compensated.

    Advice to Management

    I don't really care; I wasn't there very long and wasn't really vested in the company. I learned a great deal in the role I was in, stayed for a short time and got out when it became suffocating. Again, it is absolutely worth it for the short term if you have little experience, but not really the way to go if you have a solid handle on auditing and have experience already.


  9. Helpful (3)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Irving, TX
    Former Employee - Manager in Irving, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at HMS Holdings full-time (More than 5 years)

    Pros

    Company is growing and there are opportunities for advancement.

    Cons

    Managers and staff are expected to work 12 to 14 hour days as the norm, not the exception.

    Advice to Management

    Focus on work life balance is needed.


  10. Helpful (4)

    "TPR Specialist"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Overall good company. No layoffs. Steady work.

    Cons

    No room for growth unless you know someone and/or relocate to Irving, TX. People with no degrees, have been GIVEN promotions/higher pay, and/or positions created for them, based on who they know.


  11. Helpful (6)

    "Unless you are from UHC don't come work at this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at HMS Holdings full-time (More than 3 years)

    Pros

    Work-life balance is great, only UHC gets to work from home. Good atmosphere to learn to code, no automated systems, work is manual.

    Cons

    Unless you worked at UHC, don't expect to move up in the company. The CEO doesn't realize UHC alumni are only hiring their friends in director roles. And they are all under qualified and have zero idea what they are doing. Do yourself a favor and do not work at this company.



Showing 203 of 212 reviews
Reset Filters