HMS Holdings Reviews | Glassdoor

HMS Holdings Reviews

Updated June 22, 2017
220 reviews

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220 Employee Reviews

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Pros
  • Work-life balance is great, only UHC gets to work from home (in 13 reviews)

  • work from home - remote position (in 8 reviews)

Cons
  • Just starting to turn into a progressive company with multiple work-life balance benefits such as flex-time, work from home, etc (in 7 reviews)

  • upper management is totally clueless and delusional (in 9 reviews)

More Pros and Cons

  1. "Good things are happening!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology in Irving, TX
    Current Employee - Technology in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMS Holdings full-time

    Pros

    Great momentum happening in the company
    Ability to volunteer on the items you have passion about
    Ability to be a part of something big in healthcare
    Good career opportunities
    Everyone can have a voice
    Technology

    Cons

    Still some teams holding onto the past
    Some silos amongst the teams still exist, but I am personally witnessing change and its improving

    Advice to Management

    Keep the change going! The transformation is excellent. I am excited to be a part of the good guys and proud of what we are doing.


  2. Helpful (1)

    "Verification Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Verifications Representative in Carrollton, TX
    Current Employee - Verifications Representative in Carrollton, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at HMS Holdings (More than 3 years)

    Pros

    Easy work, great location, some recognition for employees but, usually promise are like hit and miss.

    Cons

    poor management, favoritism, corporate goals to make more money. Employee and under paid

    Advice to Management

    Please increase the minimum pay to 13$/hr. Squeezing work out of employee and making money has run the Verification Dept down the drain. Please give respect and reasonable pay for the hardworking employee first before you satisfy the vendors.

  3. Helpful (5)

    "Learned a lot but the politics are overwhelming!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, IL
    Former Employee - Anonymous Employee in Irving, IL
    Positive Outlook
    No opinion of CEO

    I worked at HMS Holdings full-time

    Pros

    Good industry and good work for the Healthcare system
    Good coworkers

    Cons

    Politics politics politics
    Support of poor employee management practice
    Poor work life balance

    Advice to Management

    You know what's wrong just be brave enough to fix it.


  4. Helpful (5)

    "HDI Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HMS Holdings (More than 3 years)

    Pros

    The Personal Time Off policy is generous.

    Cons

    The new HDI management is horrible. They treat people with zero respect. People are leaving the company in droves. Management is arrogant, and does not know what it is doing. During my last year, management programs were like flavor of the day. We did MBO, Six Sigma, "Big Opportunity", and others. The new head of operations brought in all his cronies who are much the same. Total amateurs. HMS (HQ in Texas) management is no better.

    Advice to Management

    Leave. Go to work where your personality and level of management skill is expected. Become used car salesmen and mechanics, etc.


  5. Helpful (6)

    "Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Irving, TX
    Former Employee - Program Manager in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    got to known some very smart/experienced/knowledge people here....

    Cons

    favoritism/bias/liars. upper management is totally clueless and delusional!
    this company is a sh1t hole.. don't waste your time to come there and JUST RUN!
    DON"T TRUST all the upbeat and fake positive comments left by HR or the lairs!

    Advice to Management

    start treating your valuable/knowledge employee the right way!


  6. Helpful (2)

    "Caseworker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caseworker in Irving, TX
    Current Employee - Caseworker in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMS Holdings (Less than a year)

    Pros

    DECENT PAY AND GROWING OPPORTUNITIES

    Cons

    Not very organized and high turn over rate


  7. Helpful (1)

    "Case worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caseworker in Phoenix, AZ
    Former Employee - Caseworker in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros no pro no pro no pro no pros

    Cons

    Have never been treated the way they treated me and they are the worst company I moved positions 5 times in less the 2 years 7 different boss this place was hell

  8. Helpful (5)

    "Trying to squeeze water from a stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Healthcare cost containment is an interesting business. There are no pros to working for this company.

    Cons

    Overpaid executives that will lie to your face. Offshoring american jobs to India without specifically relaying this information to their clients. To succeed in this company you must be willing to throw you morals and ethics aside. I can't begin to tell you how many times I've heard top managers rationalize shady tactics. Made me feel extremely gross participating in this process.

    Advice to Management

    Find a way to keep you product profitable while employing Americans. If you can't do that, then you don't deserve to operate in this country.


  9. Helpful (2)

    "to much change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at HMS Holdings (More than a year)

    Pros

    your checks cash and you are paid on time

    Cons

    b/c of the consist change and the high turn over of the employee no one truly know what going on

    Advice to Management

    find a way to keep your workforce to help with environment.


  10. Helpful (2)

    "Previous Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant II in Pembroke Pines, FL
    Former Employee - Administrative Assistant II in Pembroke Pines, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HMS Holdings (More than 3 years)

    Pros

    Work was easy. Employees worked well together.

    Cons

    Management very condescending. Made workplace stressful environment.

    Advice to Management

    Be humble and considerate of employees.


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