HMSA Reviews in Hawaii | Glassdoor

HMSA Hawaii Reviews

Updated July 14, 2017
47 reviews

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Hawaii

2.2
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HMSA President and CEO Michael Gold
Michael Gold
13 Ratings

47 Employee Reviews

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Pros
Cons
  • poor upper management, non-profit company so resources are limited - making workload unbearable (in 9 reviews)

  • Its not uncommon to see someone running an area they have little to no experience in (in 5 reviews)

More Pros and Cons

  1. Helpful (2)

    "Good people, ok company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Honolulu, HI
    Current Employee - Manager in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at HMSA full-time (More than 3 years)

    Pros

    fitness center, location, hours, people

    Cons

    low pay and corporate environment

    Advice to Management

    more change for advancement, higher raises on yearly review


  2. "MS Recon/Enrollment Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MS Representative in Honolulu, HI
    Former Employee - MS Representative in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook

    I worked at HMSA full-time (More than 8 years)

    Pros

    Most of my co-worker are alright, but a few needs more training.

    Cons

    Mid to Upper Management are not very good at what they should be doing. Most don't know what and how to manage the worker under their control.

    Advice to Management

    Really need to get the ducks into line in every department. And get a better computer software system! The current software really blows big time.

  3. "Great People, Tons of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Honolulu, HI
    Former Employee - Senior Business Analyst in Honolulu, HI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at HMSA full-time (More than 5 years)

    Pros

    People are great (personally), flexible schedule, location

    Cons

    poor upper management, non-profit company so resources are limited - making workload unbearable

    Advice to Management

    listen to the workers


  4. Helpful (6)

    "Heed the warnings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Honolulu, HI
    Current Employee - Senior Analyst in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at HMSA full-time (More than 10 years)

    Pros

    Benefits are good.
    Location close to shopping areas.

    Cons

    The whole company. Listen to what is being said in all these reviews because it's all true. We have the blind leading the blind leading the blind and when I say we have idiots in management I'm talking management that lacks basic common sense and Basic experience. Ask them what 1+1 is and you'll get 25. And don't get me started on open door policy, no fear of retribution, etc. it is all a lie. If you open your mouth everything will be held against you from every level of management. I have so much stuff in files off illegal things that have taken place, just waiting to use it. They say they care about the employees but they don't. If you don't mind working very hard and getting a 1% annual raise this is the place for you. And your coworker who doesn't work hard will get the same if not more .

    Advice to Management

    Find another place to work. You're incompetent and you hire incompetent.


  5. Helpful (7)

    "Cannot make decisions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are still good people there, but the best ones keep leaving because they can't take sitting on their butts until retirement.

    Cons

    Nothing ever changes. Management cannot make decisions unless there is complete consensus, which is never going to happen with intelligent people seeing benefits in different directions.

    Advice to Management

    Start making some decisions, even if they turn out to be wrong - at least things will keep moving!


  6. Helpful (2)

    "Disappointed to say the least -"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Project Manager in Honolulu, HI
    Current Contractor - Project Manager in Honolulu, HI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HMSA as a contractor (More than a year)

    Pros

    enjoy the contact with Managers, Leadership team, Stakeholders, vendors, etc.

    Cons

    As a contractor, no status

    Advice to Management

    either embrace Contractor as part as your workforce or don't hire them- stop treating them like second class citizens that can't go to the GYM at lunch!!!


  7. Helpful (5)

    "Rigid and obsolete"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Honolulu, HI
    Current Employee - Manager in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at HMSA full-time (More than 3 years)

    Pros

    Standard benefit package (401k, paid vacation...)
    Friendly co-workers and fairly casual clothing
    Remodeled main office building in Honolulu

    Cons

    Executive leadership doesn't walk the walk - company values include open and honest, it cannot be further from the truth. A few have tried to change things but left discouraged or were encouraged to leave.
    Buried under a rigid and obsolete management style and driven by a blurry / canned vision, operations suffer from a lack of alignment and ability to execute.
    Rarely people are rewarded on facts / data / accountability. You will see people at key position not going anywhere in spite of their incompetence because they belong to the good old boys club.
    I could go on and on but you get the idea... on the surface it looks OK but as soon as you'll try to accomplish something meaningful, you'll realize it's a cluster.

    Advice to Management

    Like another review said.... won't matter, they're full of themselves.

  8. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Honolulu, HI
    Former Intern - Intern in Honolulu, HI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at HMSA as an intern (Less than a year)

    Pros

    I really enjoyed working with the people there - everyone was really nice and the environment was very friendly and happy.

    Cons

    As an intern, sometimes I didn't feel that I was truly contributing to the company. I was assigned busywork occasionally.

    Advice to Management

    Keep doing what you're doing - the work environment is great, everyone seems happy and friendly and there are great facilities.


  9. Helpful (2)

    "Extremely Disorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Case Manager - Service Coordinator in Kea‘au, HI
    Former Employee - Case Manager - Service Coordinator in Kea‘au, HI
    Doesn't Recommend

    I worked at HMSA full-time (Less than a year)

    Pros

    Flexible schedule (somewhat), wide variety of work tasks, opportunity for growth, good pay and benefits.

    Cons

    Complete chaos in the department I worked in (service coordination). Ask 3 managers a question and get 3 conflicting answers.

    Advice to Management

    Need to provide better oversight STAT!


  10. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Honolulu, HI
    Former Employee - Customer Service Representative in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome coworkers and gun place to wrk

    Cons

    None really enjoyed it very much


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