HMSHost Reviews | Glassdoor

HMSHost Reviews

Updated April 19, 2019
1,008 reviews

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2.7
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HMSHost President and CEO Steve Johnson
Steve Johnson
203 Ratings

Employee Reviews

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Pros
  • "Free lunch and you usually work with friendly employees at the airport in different locations" (in 49 reviews)

  • "free food, diverse workplace, impossible to get fired because all staff is bad" (in 44 reviews)

Cons
  • "Not a lot of support from upper management" (in 44 reviews)

  • "Poor management always having meetings no progression" (in 28 reviews)

More Pros and Cons

  1. "Operations Staff Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Staff Accountant in Newark, NJ
    Current Employee - Operations Staff Accountant in Newark, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly people, excellent benefits, a sense of being a part of an vast organization - you can go anywhere and have the chance to rub elbows with your colleagues

    Cons

    Nothing that I would write home about

    Advice to Management

    Keep it up


  2. "Overall job experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Las Vegas, NV
    Former Employee - Barista in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at HMSHost full-time (More than 3 years)

    Pros

    Good pay, benefits for you and your family, a lot of nice coworkers.

    Cons

    Unorganized, lack of communication all around, HR is horrible to work with, overworked and under appreciated

  3. Helpful (1)

    "Middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in New York, NY
    Former Employee - General Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HMSHost full-time (More than 10 years)

    Pros

    Advancement opportunities, world leader, pay

    Cons

    Very high turnover of staff

    Advice to Management

    Train train train higher pay for hourly


  4. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Tampa, FL
    Former Employee - Manager in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at HMSHost full-time (Less than a year)

    Pros

    It’s a fast paced environment

    Cons

    You work a lot of hours


  5. Helpful (1)

    "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Hostess in Atlanta, GA
    Former Employee - Hostess in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HMSHost full-time (More than 5 years)

    Pros

    Good health care, & fast paced environment.

    Cons

    No room for growth & they over work you.

    Advice to Management

    Give people the raise that they deserve, & appreciate your good employees.


  6. "Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HMSHost full-time

    Pros

    They have great benefits, better than most jobs in the airport

    Cons

    They could have a better management team

    Advice to Management

    Better communication with employees, and understanding others.


  7. "Everyone enjoys working for this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at HMSHost part-time (Less than a year)

    Pros

    You have a set schedule

    Cons

    Could always use higher pay

    Advice to Management

    Set same requirements standards for each individual race.

  8. "Horrible pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Cashier
    Current Employee - Part Time Cashier

    I have been working at HMSHost part-time (Less than a year)

    Pros

    They have good benefits, you get an monthly breeze card if you ride marta for the low, adn you get a free meal

    Cons

    The pay is horrible for the amount of work they want you put in.


  9. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks
    Current Employee - Barista - Starbucks

    I have been working at HMSHost full-time

    Pros

    free food, diverse workplace, impossible to get fired because all staff is bad

    Cons

    understaffed, unorganized management, sometimes no break, lots of standing


  10. Helpful (1)

    "Crappy Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Chittenango, NY
    Current Employee - Cashier in Chittenango, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at HMSHost part-time (More than a year)

    Pros

    14 dollar meal voucher, Free soft drinks and coffee.

    Cons

    The management is beyond sub-par. They just don't care about their employees. The Chittenango Travel Plaza HMS Host location plays way to much favoritism with employees that have been there longer. The longer you have worked at this place the less you have to do.

    Advice to Management

    If you have to have a group of favorite employees think about making it your hardest working employees and stop basing it on tenure.