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HMSHost

Engaged Employer

HMSHost

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HMSHost Reviews

Updated Oct 1, 2022

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Found 1,800 of over 1,899 reviews

2.9
42%
Recommend to a Friend
45%
Approve of CEO
HMSHost President and CEO Steve Johnson
Steve Johnson
478 Ratings

Top Review Highlights by Sentiment

Pros
  • "The pay is good and the family you build is amazing.(in 119 reviews)
  • "There are good benefits and they pay Well.. but it's not a company you want stay with for a long time(in 89 reviews)
  • "People are nice and helpful.(in 53 reviews)
  • "Free food that's it!! Nothing Else and I mean nothing Else(in 51 reviews)
  • "The only pros I can think of is a free meal as long as its not over $12(in 51 reviews)
Cons
  • "Poor management and not responsive to emails(in 217 reviews)
  • "Managers don't bother to call and tell you when you're taken off of the schedule or when you're put back on the schedule.(in 90 reviews)
  • "Poor upper management.(in 48 reviews)
  • "No training provided(in 44 reviews)
  • "The hours are long and If someone calls in sick they make you work their shift.(in 44 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of HMSHost and is not affected by filters.

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  1. 5.0
    Current Employee

    Easy to work for

    Mar 13, 2022 - Bartender 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free daily break meal Always busy Menu prices are high which is great for anyone front of house

    Cons

    Airport customers can be lousy sometimes

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  2. 3.0
    Current Employee

    Crappy company

    Oct 1, 2022 - Barista 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You pretty much tell your bosses what to do

    Cons

    Management doesn't stand up for there employees

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  3. 3.0
    Former Employee

    Barista in DTW

    Sep 27, 2022 - Barista 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Making coffee is fun. The fast paced atmosphere was great and my coworkers were the best.

    Cons

    I qualified for several raises while with the company and it took them months o give them to me.

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  4. 3.0
    Former Employee, more than 1 year

    Middle of the Road

    Sep 21, 2022 - Shift Supervisor in Elizabeth, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits are OK. And incentives are great when implemented. Training is excellent.

    Cons

    Truthfully a lot of lip service and most staff are underpaid for the level of work required.

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  5. 3.0
    Current Employee

    Dont expect much

    Sep 7, 2022 - Warehouse Associate in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Get off early in the day -Lunch is covered by the company at about 70% of the restuarants in the airport -Management is flexible for those employees also working for an airline at the airport (reasonably anyways)

    Cons

    -At the time, they had promised to be movin into a bigger warehouse (the one in the basement of the airport is 2.5 times to small for the level of operations HMS conducts at CLT), but progress was almost non-existsant. Work conditions can feel cramped -Minimal pay, but its a minimal job -Getting in and out of work, as expected at an airport, is cumbersome.

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  6. 3.0
    Former Employee, less than 1 year

    Eh

    Sep 28, 2022 - Burger King- Team Member in Honolulu, HI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good environment and great training opportunities

    Cons

    Bosses were stuck up and wants to keep people after they had signed out

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  7. 3.0
    Current Employee

    Okay place to work

    Sep 15, 2022 - Server/Bartender 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I’ve worked with some of the best people here Management has always been able to work with my schedule and give me the flexibility I need

    Cons

    Not the best communication with the corporate offices to the actual contractors

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  8. 2.0
    Current Employee

    Unfair and unorganized

    Sep 30, 2022 - Cocktail Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good money on most shifts, free meals on break, fast paced.

    Cons

    No communication, showed favoritism, always short on staff, not fair with keeping things the same with all employees.

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  9. 4.0
    Current Employee, less than 1 year

    Great place to Work

    Sep 24, 2022 - Office Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management is very good and business is growing

    Cons

    Airport access is tough sometimes

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  10. 5.0
    Current Employee

    Pro and cons hmshost

    Sep 19, 2022 - Supervisor in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They offer 401k, overtime and healthcare

    Cons

    Sometimes management can be an issue

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Viewing 1 - 10 of 1,800 Reviews

HMSHost Reviews FAQs

HMSHost has an overall rating of 2.9 out of 5, based on over 1,899 reviews left anonymously by employees. 42% of employees would recommend working at HMSHost to a friend and 36% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, HMSHost employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at HMSHost. This rating has decreased by -2% over the last 12 months.

42% of HMSHost employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HMSHost 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at HMSHost to be coworkers, compensation, benefits and the cons to be culture, career development, management.

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