HMSHost Reviews | Glassdoor

HMSHost Reviews

Updated October 11, 2018
934 reviews

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2.7
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Steve Johnson
178 Ratings

934 Employee Reviews

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Pros
  • "Free lunch and you usually work with friendly employees at the airport in different locations" (in 45 reviews)

  • "good atmosphere, friendly team, free food" (in 42 reviews)

Cons
  • "Similar work load to upper management and paid less" (in 42 reviews)

  • "Poor management always having meetings no progression" (in 27 reviews)

More Pros and Cons

  1. Featured Review

    "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Charlotte, NC
    Current Employee - Supervisor in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at HMSHost full-time (More than 3 years)

    Pros

    Provide good pay, provide with lunch. Good environment

    Cons

    Can be hectic because of how busy is it


  2. "Positive platform"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AOM in Lawn, PA
    Current Employee - AOM in Lawn, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMSHost full-time (More than a year)

    Pros

    Great team, hard work, was worth every second with the company.

    Cons

    Policies can be confusing due to updates that may clash with older policies.

    Advice to Management

    Remember to train forward and maintain a positive platform.

  3. "Staff Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at HMSHost full-time (More than 8 years)

    Pros

    Provide good benefit, Good environment

    Cons

    Can be hectic because of how busy is it


  4. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at HMSHost full-time

    Pros

    You can make money but only as a server at a restaurant

    Cons

    Management isn't the best and you work on your own. You do the work of 3 people and making money is solely on your ambition to work.


  5. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at HMSHost full-time

    Pros

    High-paced environment makes time pass quickly

    Cons

    The associate's union makes quality staffing difficult


  6. "Unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Service Worker in Columbus, OH
    Current Employee - Food Service Worker in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HMSHost full-time

    Pros

    Employees receive free luch when they work.

    Cons

    Unprofessional management, lack of communication from the management team.

    Advice to Management

    Management needs to learn how to communicate with their staff. Take some time to get to know them, you will be amazed at how many wonderful people work for the company. Stop going on the outside to hire people (who do not stay), and try to utilize the talent you have from within, some of the people that work for the company can and probably will do a better job than you. Also please stop the favoritism, when you break the rule for a certain kind of group, it brings tension to the rest of the people who works for the company.


  7. Helpful (1)

    "Run!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at HMSHost full-time

    Pros

    Free lunch that’s about it

    Cons

    Terrible management , Hours suck and supervisors barely know what they are doing

    Advice to Management

    Hire managers that really know how to run a store

  8. "manager"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ
    Recommends
    No opinion of CEO

    I have been working at HMSHost full-time (More than 5 years)

    Pros

    This is a great place

    Cons

    Parking kind of stinks but they pay for it


  9. Helpful (1)

    "Server/coojv"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at HMSHost full-time

    Pros

    There really isn’t any tbh

    Cons

    Management sucks so much
    They don’t care about you
    There’s no team effort
    If management doesn’t like you they will try and make a way to fire you


  10. Helpful (1)

    "server"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HMSHost full-time

    Pros

    income can be good when flights are here

    Cons

    management is awful, obvious favoritism


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