HMSHost Reviews

Updated May 10, 2021

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3.0
52%
Recommend to a Friend
57%
Approve of CEO
HMSHost President and CEO Steve Johnson
Steve Johnson
357 Ratings
Pros
  • "Easy job, airport location so always seeing something new(in 90 reviews)

  • "Free lunch and you usually work with friendly employees at the airport in different locations(in 58 reviews)

  • Cons
  • "Holidays are brutal in the airport(in 61 reviews)

  • "Upper management is slow to react to server needs(in 54 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of HMSHost and is not affected by filters.

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    1. 5.0
      Former Employee, more than 3 years

      Great company

      Apr 7, 2021 - Bartender in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You always have full time hours

      Cons

      People call off a lot

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    2. 4.0
      Former Employee

      It was great, until it wasn't

      Apr 2, 2021 - Food and Beverage Manager in Kent, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Corporate environment, you know what to expect, standardized course of action. Friendly coworkers mostly, and training resources available if you belong to the right team or you care enough to get it. Union relations can be a bit tricky, but I found it is a great tool as well.

      Cons

      When travelling started to decline we found ourselves understaffed, working on different positions, picking up slack left and right, and be accountable for way more things than what your contract stated. On a positive note, I had a chance to learn too many things that they would never teach me before and develop fast.

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      1 person found this review helpful
    3. 5.0
      Current Employee

      great place to get some exp if you want to grow up

      May 7, 2021 - Supervisor in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great team, flexible schedule, quality of the services from VIP Lounge

      Cons

      minimum wage, benefits, food for employee

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    4. 5.0
      Former Employee, more than 1 year

      Good Company

      May 5, 2021 - Accounting Assistant in Middletown, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very team oriented, excellent benefits, good pay

      Cons

      Corporate polices and procedures can make a decision take longer than necessary

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    5. 4.0
      Former Employee, more than 1 year

      Decent Company for entry level

      May 1, 2021 - Host/Hostesss in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Versatile, Diverse, Flexible, Usually give you an opportunity to voice opinion

      Cons

      Benefits didn't outweigh the amount of work and experience

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    6. 3.0
      Former Employee, more than 1 year

      Good company with small mistakes

      Apr 30, 2021 - Floor Attendant in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very helpful and understanding, usually rewards for good workmanship

      Cons

      Usually doesn't have a plan

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    7. 4.0
      Current Employee, more than 1 year

      Time management is a must

      Apr 21, 2021 - HMS Host Associate in Wall, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work environment for those who are looking for a job that you need to just work, and go home. Mindless work you know?

      Cons

      The pandemic ruined literally everything

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    8. 3.0
      Current Employee, more than 5 years

      It is a good company

      Apr 22, 2021 - Cashier in Cherkee Hmstd, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Builds resume and free meal up to $12 hours. Flexible schedule

      Cons

      Some days are busy and a plethora of shifts had two employees per store.

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    9. 4.0
      Former Employee, more than 1 year

      Needs better managers

      Apr 13, 2021 - Bartender in Anchorage, AK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good money to make when it’s busy, usually in the summer season

      Cons

      Poor support by managers and not enough support staff to make a well running business

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    10. 4.0
      Current Employee, more than 10 years

      Good place to work.

      Apr 23, 2021 - Bartender in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Set schedules and the insurance.

      Cons

      Having to go thru security.

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    Viewing 1 - 10 of 1,422 Reviews

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