HMSHost Reviews | Glassdoor

HMSHost Reviews

Updated July 19, 2018
895 reviews

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2.7
StarStarStarStarStar
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Approve of CEO
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Steve Johnson
169 Ratings

895 Employee Reviews

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Pros
  • "Managers do their job well, free lunch & parking & scheduling" (in 42 reviews)

  • "good atmosphere, friendly team, free food" (in 39 reviews)

Cons
  • "Similar work load to upper management and paid less" (in 41 reviews)

  • "Poor management always having meetings no progression" (in 26 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Working for Starbucks at HMS Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Starbucks Shift Lead in Kansas City, MO
    Current Employee - Starbucks Shift Lead in Kansas City, MO
    Recommends
    Positive Outlook

    I have been working at HMSHost full-time (More than 10 years)

    Pros

    Competive Pay
    Great Benefits
    Rewarding Career Choice

    Cons

    Long work shifts.
    Holidays can be crazy.
    Summers are crazy too.

    Advice to Management

    Keep on keepin' on!
    The best managers at Host work for and with Starbucks!


  2. "F&B Multi Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Multi Operations Manager
    Current Employee - Food and Beverage Multi Operations Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMSHost full-time (More than 3 years)

    Pros

    Great opportunities, benefits and salary.

    Cons

    Advancement is weighted mostly on time and not truly on talent.

  3. "Nice guy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Janitorial in Anchorage, AK
    Former Employee - Janitorial in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HMSHost full-time (Less than a year)

    Pros

    Airport job security with lots of benefits

    Cons

    None that I can see

    Advice to Management

    None


  4. "Fast food attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at HMSHost full-time

    Pros

    You can get alot of hours. They will work around your school schedule

    Cons

    It gets pretty hot in there during the summer time.

    Advice to Management

    Put your foot down to the people that need it. Rotate everybody working holidays. Don't make some people work all ofthem.


  5. "No two days are the same"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Lead in Orlando, FL
    Current Employee - Shift Lead in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMSHost full-time (Less than a year)

    Pros

    Friendly atmosphere from day one and your taught that your opinion makes a difference when it comes to ideas.

    Cons

    3 am starts are hard and there should be an incentive for a higher hourly pay when working this shift as it is not a morning shift nor a night shift as it falls between the two.


  6. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Minneapolis, MN
    Current Employee - Barista in Minneapolis, MN
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at HMSHost (Less than a year)

    Pros

    Free lunch voucher. Unionized. Reimbursement for bus fare

    Cons

    Schedule changes from pay-period to pay-period

    Advice to Management

    ONLINE bids for picking employee schedules


  7. "management issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Charlotte, NC
    Former Employee - Line Cook in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at HMSHost full-time (More than a year)

    Pros

    great hours, decent pay, friendly fellow employees, great environment in airport

    Cons

    manager/employee relationships are horrible. management uses punishment as motivation instead of rewards and incentives

    Advice to Management

    build better relationships with employees

  8. "It’s ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HMSHost full-time

    Pros

    Fast paced,good money,great coworkers,free food

    Cons

    Management team sucks...favortism,not treating everyone equally.

    Advice to Management

    Make sure to follow ALL the policies in handbook and not pick and choose which ones are acceptable depending on who does it.


  9. "fyi"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Seattle, WA
    Former Employee - Vice President in Seattle, WA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at HMSHost full-time (More than 8 years)

    Pros

    growing business. good to learn diverse business.

    Cons

    top leadership has lost direction and integrity


  10. "HMSHost New Baltimore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in New Baltimore, NY
    Current Employee - Associate in New Baltimore, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HMSHost full-time (More than 5 years)

    Pros

    Flexible scheduling, reasonable pay for fast food work

    Cons

    Old hires (5+ years) make as much as new hires, favoritism is constantly at play, sexism in and by upper level management, little to no punishment against those who don't care to show up to their scheduled shifts or leave several hours early at least once a week

    Advice to Management

    Please treat employees fairly.


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