HMSHost Reviews | Glassdoor

HMSHost Reviews

Updated December 12, 2017
792 reviews

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2.8
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Steve Johnson
123 Ratings

792 Employee Reviews

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Pros
  • Managers do their job well, free lunch & parking & scheduling (in 42 reviews)

  • Union they work with your schedule holiday pay paid vacation free food (in 33 reviews)

Cons
  • Upper management does not really know what is going on during daily operations (in 33 reviews)

  • Poor management always having meetings no progression (in 23 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Working for Starbucks at HMS Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Starbucks Shift Lead in Kansas City, MO
    Current Employee - Starbucks Shift Lead in Kansas City, MO
    Recommends
    Positive Outlook

    I have been working at HMSHost full-time (More than 10 years)

    Pros

    Competive Pay
    Great Benefits
    Rewarding Career Choice

    Cons

    Long work shifts.
    Holidays can be crazy.
    Summers are crazy too.

    Advice to Management

    Keep on keepin' on!
    The best managers at Host work for and with Starbucks!


  2. "HMS host- Cumberland Valley Travel Plaza"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Plainfield, PA
    Current Employee - Front End Cashier in Plainfield, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at HMSHost part-time (Less than a year)

    Pros

    opportunity to get a lot of hours

    Cons

    Poor management and extremely understaffed

  3. "grill cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grill Cook in Portland, OR
    Current Employee - Grill Cook in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HMSHost full-time (More than 5 years)

    Pros

    good health care plans paid lunch

    Cons

    you might work long hours


  4. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Runner in New York, NY
    Current Employee - Food Runner in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at HMSHost full-time (More than 5 years)

    Pros

    Union they work with your schedule holiday pay paid vacation free food

    Cons

    No over time, they are cheap That's about it

    Advice to Management

    Nothing really to say at all


  5. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at HMSHost full-time

    Pros

    Great team to work with and the manager's care.

    Cons

    Airport environment can be challenging.

    Advice to Management

    Keep smiling, even if you are having a rough day.


  6. "F&B Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Operations Manager in Dulles, VA
    Current Employee - Food and Beverage Operations Manager in Dulles, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMSHost full-time (Less than a year)

    Pros

    Flexible schedule, great benefit and good environment to work.

    Cons

    Not a lot of room to grow.

    Advice to Management

    Recruit management or supervisor position within the company rather than bringing from outside.


  7. "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Bethesda, MD
    Former Employee - Human Resources in Bethesda, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at HMSHost full-time (More than 3 years)

    Pros

    HMS Host is blesssed with some serious talent and committed people

    Cons

    Them and us between field and corporate.

    Advice to Management

    Too many policies can strangle the business , encourage greater creativity in operations from the field and put a leverage buyout together - HMSHost does not need the Italians' oversight.

  8. "Working here is like legalized slavery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Saint Louis, MO
    Former Employee - Shift Manager in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HMSHost full-time (Less than a year)

    Pros

    Decent paycheck every two weeks if you’re consistently are working 8-10 hours EVERY work day. Can eat all the food you want on the clock.

    Cons

    Long hours, chaos every minute on the clock, super early mornings (4AM starts) and no vacation days to start. Supervisors don’t care to help you only want to complain.

    Advice to Management

    Get rid of everyone.


  9. "O’Hare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HMSHost full-time

    Pros

    Easy Work, Good Coworkers, Good Experience

    Cons

    Short Staffed, Low Pay Rate, Unorganized


  10. Helpful (1)

    "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at HMSHost full-time

    Pros

    Low pressure and people is very friendly.
    Great benefits from free parking, free lunch, cheap insurance, discount .

    Cons

    Lack of room to develop
    Lack of environment to learn

    Advice to Management

    Give new people more room to learn and in order to move up


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