HMSHost Employee Reviews | Glassdoor

HMSHost Reviews

Updated February 18, 2017
601 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Steve Johnson
54 Ratings

601 Employee Reviews

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Pros
  • Meet new people , free lunch voucher anything over 10 dollars you pay the difference , works around school schedule (in 37 reviews)

  • Flexible work schedule with nice benefits (in 13 reviews)

Cons
  • Upper management is rude and has no tack when working with employees (in 24 reviews)

  • slightly disorganized at times, high turnover rate at a associate level (in 19 reviews)

More Pros and Cons

  1. Featured Review

    "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great company to grow with and lots of internal promotion opportunities.

    Cons

    Sometimes influenced by European markets as owned by an Italian company.

    Advice to Management

    Invest in people.


  2. "wonderful atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bethesda, MD
    Former Employee - Anonymous Employee in Bethesda, MD
    Recommends
    Approves of CEO

    Pros

    work-life balance, friendly employees, warm atmosphere, helpful managers/mentors, concern for personal well being, decent pay, outside activities and team building events

    Cons

    not challenging, not an industry leader or a well known company. potential for salary raises low, airline industry hurting therefore they are hurting and there have been layoff of people who were considered "redundant"

    Advice to Management

    keep on showing recognition to employees for their hard work, just because you can't pay them more, doesn't mean that you can't recognize that they are deserving


  3. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    Great Opportunities, career advancement, ability to work closely with supervisors, Great work environment.

    Cons

    Their Technology is a little behind, however this is getting improved in the new year. Pay is a little bit lower than other companies.

    Advice to Management

    The management is doing a great job, some of the managers at each of the locations need to listen to their associates.


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  5. "Great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Dallas, TX
    Former Employee - Shift Supervisor in Dallas, TX
    Recommends
    Approves of CEO

    Pros

    I love the people, airport environmentis wonderful!

    Cons

    Parking inside the airport is very expensive!


  6. "Wonderfull"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in Sacramento, CA
    Current Employee - Host in Sacramento, CA
    Recommends
    No opinion of CEO

    Pros

    Everyone is friendly and like family. The benefits are very good and inexpensive

    Cons

    Management doesnt communicate they need to communicate better

    Advice to Management

    Communicate better to your employees


  7. "Great pay, great benefits!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in San Diego, CA
    Current Employee - Barista in San Diego, CA
    Recommends
    Approves of CEO

    Pros

    Awesome benefits, awesome pay. Managers are helpful and understanding.

    Cons

    They give you hours based on seniority. Sometimes it's not fair. Some people don't work as hard as others.


  8. "Understanding people, they put the customer first"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Las Vegas, NV
    Current Employee - Barista in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at HMSHost full-time (More than a year)

    Pros

    Nothing shy of unlimited potiental

    Cons

    Start off as On-Call Position


  9. "Fair, efficient, growing company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Starbucks Barista in Santa Ana, CA
    Former Employee - Starbucks Barista in Santa Ana, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at HMSHost full-time (Less than a year)

    Pros

    They treat you fairly, if you feel something is not right they will handle it right away.

    Cons

    They can delay on requests quite a bit.

    Advice to Management

    Listen to your employees.


  10. "Amazing! All the years I spend there help me grow in a professional and personal way."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress in Fort Myers, FL
    Former Employee - Waitress in Fort Myers, FL
    Recommends
    Positive Outlook

    I worked at HMSHost full-time (More than 5 years)

    Pros

    Is a very organized company. They have rules and policies that you have to follow, and that help you to grow withing the company. Also, the training process that they use is very help full too; they make sure that their employees are prepare for every situation that they might face on a daily basis.

    Cons

    They need to improve their security on their cash rooms. I believe that's very important and i think that's the only bad thing.

    Advice to Management

    Get to know your employees, take the time to get to know them, so when something happen you can stand by their side, at the end we are a team, right?


  11. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMSHost full-time (More than 10 years)

    Pros

    Very good company to work for - many emloyees have been with the company for 20 plus years. Very stable work environment - great benefits.

    Cons

    Can't think of any issues - wish we were busier at times...

    Advice to Management

    keep what you're doing - you are on the right track...



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