HMSHost Reviews | Glassdoor

HMSHost Reviews

Updated May 24, 2017
661 reviews

Filter

Filter

Full-time Part-time

661 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Very few opportunities for feedback with upper management (in 27 reviews)

  • They promised full time, but cut everyone's hours down to as low as 15 hours a week (in 19 reviews)

More Pros and Cons

  1. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Spervisor in Newark, DE
    Current Employee - Spervisor in Newark, DE
    Recommends
    Approves of CEO

    I have been working at HMSHost full-time (More than a year)

    Pros

    All you need is team lead experience.
    They work with you.

    Cons

    The paper work process is ridiculous.
    sometimes they are so stingy with the allowance that you are left short handed and have to do the job of two.


  2. Helpful (2)

    "management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Bethesda, MD
    Current Employee - Bartender in Bethesda, MD
    Doesn't Recommend
    Neutral Outlook

    I have been working at HMSHost (More than 5 years)

    Pros

    ok pay , good medical, and dental, and paid vacation and personal time good and safe place to work at with good quality customers so you can make good money.

    Cons

    never have enough staff, poor management ,takes poor care of its business at the msp airport , having to park at Humphrey terminal and have to take train yo main terminal , poor standards and don't maintain quality well trained staff

    Advice to Management

    get act together hire enough staff , offer better pay and find a way to save the resturaunts u have left at msp airport


  3. "Great, fast paced fun company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Supervisor in Portland, OR
    Current Employee - Manager Supervisor in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at HMSHost full-time (More than 8 years)

    Pros

    Good pay, great environment to work in. Always something to do or look at.

    Cons

    Never enough people, pdx has background checks that take forever and people give up thinking they didn't get job.

    Advice to Management

    Got to go with the flow of things and everything should work out.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Enjoyed my Time There"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Neutral Outlook
    No opinion of CEO

    I worked at HMSHost full-time (More than a year)

    Pros

    - Variety of experiences
    - Free food and beverages at Airport
    - Onsite Free Parking
    - Variety of tasks/Opportunities

    Cons

    - Limited staff leading to overwhelming feeling
    - High turnover in Management
    - Little direction/guidance on performance

    Advice to Management

    Be the change you want to see in the company - I heard many times "We have to do something about the culture", but the upper management was not living the values that you wanted to see out of your employees. Open and honest communication about expectations and performance are needed for all employees, not just the hourly employees.


  6. Helpful (1)

    "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Tampa, FL
    Former Employee - Shift Supervisor in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at HMSHost full-time (Less than a year)

    Pros

    Hours were long, but the experience was good. Compensated well with full benefits was a plus. Scheduling was a downside.

    Cons

    Schedules were frequently not completed until the day before the new week began, so if you were off that day, you would have to call to get your schedule.


  7. "Hms"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Gastonia, NC
    Current Employee - Supervisor in Gastonia, NC
    Doesn't Recommend
    Neutral Outlook

    I have been working at HMSHost full-time (More than a year)

    Pros

    The people are great to work with. Very friendly

    Cons

    Management lacks compassion for workers. They only care about profit. The managers are lazy don't want to do work and give employees a hard time.


  8. Helpful (1)

    "If you don't mind working alot with little guidance."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Las Vegas, NV
    Former Employee - Operations Supervisor in Las Vegas, NV
    Doesn't Recommend
    Positive Outlook

    I worked at HMSHost (More than a year)

    Pros

    You will always have hours. Hours vary so flexible schedule possibly. Pay is decent.

    Cons

    Usually working with a skeleton crew. Too many chiefs and not enough indians.


  9. "Great school job"

    Star Star Star Star Star
    Former Employee - Food Server in Orlando, FL
    Former Employee - Food Server in Orlando, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at HMSHost full-time (More than 3 years)

    Pros

    Great pay for not needing a degree.
    Great management.
    Awesome availability.
    This job is a great consist source of income. People are always traveling looking for good quality food. The only competition is burger king or hot dogs.

    Cons

    Working in the airport.
    Foreigners.
    Long hiring wait time due to badge approval.
    Transportation to get inside of the airport. Fees for parking.

    Advice to Management

    Keep it up!


  10. "Absolutely Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Orlando, FL
    Former Employee - Server in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    every shift you had to take a break and you would be able to get a free lunch in the food court. during "season" you can make decent money but their "seasons" are about 2 weeks long.

    Cons

    you work full time hours but get no benefits until they decide they like you enough to give you the full time benefits. during slow season you work 8 hours shifts everyday and maybe walk out with $50. no getting cut early no matter how slow it was. they would write you up and yell at you for everybody else mistakes expecailly if they havent gave you a chance to prove yourself or become a "favorite" yet

    Advice to Management

    learn how to treat your employees.


  11. Helpful (2)

    "Server/Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in SeaTac, WA
    Former Employee - Server/Bartender in SeaTac, WA

    I worked at HMSHost full-time

    Pros

    Most coworkers are awesome! Insurance only 50 a month for the whole family! Decent tips!

    Cons

    Understaffed management, cruise ship customers can be a pain

    Advice to Management

    Get more managers on the floor to help your employees take a lunch break and go to the bathroom!


Showing 661 of 665 reviews
Reset Filters