HSBC Holdings Reviews in Edinburgh, Scotland | Glassdoor

HSBC Holdings Edinburgh Reviews

Updated January 25, 2017
13 reviews

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Edinburgh, Scotland (UK)

2.9
Star Star Star Star Star
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HSBC Holdings Chief Executive Stuart T. Gulliver
Stuart T. Gulliver
3 Ratings

13 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Good company to work for, lots of opportunities but can be very difficult to progress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sanctions Analyst in Edinburgh, Scotland (UK)
    Current Employee - Sanctions Analyst in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at HSBC Holdings full-time (More than 3 years)

    Pros

    Employs like minded people. Great pension and some good benefits. Very large organisation with different roles available. Ability to undertake courses and additional learning though it can be strenuous to get approval

    Cons

    Tough to progress into different departments. Has a tendency to lose staff who have great experience and knowledge of process and system due to feeling undervalued and under paid


  2. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edinburgh, Scotland (UK)
    Former Employee - Anonymous Employee in Edinburgh, Scotland (UK)

    Pros

    Great benefits Flexible Good people

    Cons

    None that I can think off


  3. Helpful (4)

    "Trustee Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trustee Administrator in Edinburgh, Scotland (UK)
    Former Employee - Trustee Administrator in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HSBC Holdings full-time (More than 3 years)

    Pros

    Staff bond against oppressive management. No other pros as the company is truly awful to work for. See cons for more detai.

    Cons

    Unrealistic workload expectations, staff treated like cattle, expected to have no life outside of HSBC, bad attitude from senior management which filters down to subordinates, no drive to update technologies, painfully manual tasks, outdated systems, staff are expected to complete mandatory overtime (average of 5 hour a week) plus weekend working.

    Advice to Management

    Respect your staff more, attempt to employ more full time employees to lighten the burden on the rest. A thank you or a smile go a long way, invest in new technology, trust staff (they aren't children)


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  5. "HSBC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Planning Manager in Edinburgh, Scotland (UK)
    Former Employee - Financial Planning Manager in Edinburgh, Scotland (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good company with good benefits, competitive salary and potential for promotion.

    Cons

    Like most big companies they will cut your job if it means greater potential profits.


  6. "Learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premier Associate in Edinburgh, Scotland (UK)
    Current Employee - Premier Associate in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Salary increase based on performance, global opportunities, lots of internal jobs available, staff are friendly, awards ceremony held every year.

    Cons

    procedures and policies more difficult than necessary. People progress not based on hard work but being puppets that are easy to control and have no opinions.

    Advice to Management

    Reward staff who work hard. Recognize when someone deserves it.


  7. "a job is a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care in Edinburgh, Scotland (UK)
    Current Employee - Customer Care in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    some colleagues are quite nice

    Cons

    Fear culture due to recent news and deferred prosecution agreement.

    Advice to Management

    relax and focus on customers


  8. Helpful (1)

    "Great for getting qualifications but low salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Performance Analyst in Edinburgh, Scotland (UK)
    Current Employee - Performance Analyst in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HSBC Holdings full-time (More than a year)

    Pros

    Qualifications
    Good company to have on CV
    Can work from home
    Lots of experience in team
    Ability to attend events
    Flexible working

    Cons

    Very slow to react as company is too large
    Lack of communication from all levels of management
    Lack of opportunities for promotion


  9. "Great Place to work in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fund Administrotor in Edinburgh, Scotland (UK)
    Former Employee - Fund Administrotor in Edinburgh, Scotland (UK)

    Pros

    1. Regular training provided.
    2. Good work life balance.
    3. No need to work long hours.

    Cons

    They need to start sponsoring work permits.


  10. Helpful (6)

    "Horrid environment. Constant bullying!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Edinburgh, Scotland (UK)
    Former Employee - Administrative Assistant in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HSBC Holdings full-time (More than 5 years)

    Pros

    Lax and flexible. Workload was manageable to be fair. Month end is naturally busy.

    Cons

    Bullying and nepotism, unbareable to work in and the management were very immature in their conduct, absolutely horrible experience. How these bullies get recognised and promoted is beyond me, no help what so ever. Unprofessional is too kind of a word!! Id rather rub vicks in my eyes than work there again. Disgusting culture.

    Advice to Management

    You really need to take a closer look at how management and senior administrator conduct them self in edinburgh, absolutely shameful!! Little wonder staff turnover is high.


  11. "Tough targets but reasonable conditions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premier Call Handler in Edinburgh, Scotland (UK)
    Former Employee - Premier Call Handler in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at HSBC Holdings part-time (More than a year)

    Pros

    Flex hours, large teams, lots training and development

    Cons

    Some management very target driven some not. Management need more training on team skills



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