HSBC Holdings Reviews | Glassdoor

HSBC Holdings Reviews

Updated December 11, 2017
888 reviews

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HSBC Holdings Chief Executive Stuart T. Gulliver
Stuart T. Gulliver
164 Ratings

888 Employee Reviews

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Pros
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More Pros and Cons

  1. "Not trustworthy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at HSBC Holdings full-time (More than 10 years)

    Pros

    Their benefits is what kept me there so long
    401K company match
    Medical Insurance
    Pay is decent
    Good amount of time off with pay

    Cons

    Not trustworthy
    Always in the news for violating laws
    Management plays into favoritism
    Difficult to move up within the company


  2. "Senior Business Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at HSBC Holdings full-time (More than 10 years)

    Pros

    I worked with great people.

    Cons

    Corporation does not care about you.

  3. "Entry Level Technician Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HSBC Holdings full-time

    Pros

    Opportunity to work with highly skilled employees fresh out of university.

    Cons

    -Management led multiple recent university graduates to believe they would have the opportunity to launch a long-term Information Technology career with the company but all job roles were abruptly removed due to outsourcing.

    -No annual bonus or pay raise.

    Advice to Management

    Invest in domestic operation positions rather than outsourcing to countries that can not provide the same quality of service.


  4. "Average pay. Hires too many managers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Software Developer in Buffalo, NY
    Current Employee - Lead Software Developer in Buffalo, NY
    Recommends
    Negative Outlook

    I have been working at HSBC Holdings full-time (More than 3 years)

    Pros

    Flexible schedule. Good environment. Good benefits.

    Cons

    Unfocused and slow development. Moves essential jobs offshore, lays off key employees, keeps knowledge of systems offshore even when development happens onshore.

    Advice to Management

    Stop moving development offshore. Hire more onshore developers and less managers.


  5. Helpful (1)

    "Sr Credit Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at HSBC Holdings full-time

    Pros

    Company in whole is good.

    Cons

    Retail credit department has unqualified managers to lead. They promote a unhealthy culture that diminishes employee morale.

    Advice to Management

    Promote people who are worthy to lead, not those who says what you want to hear but those who promote a healthy work culture.


  6. Helpful (1)

    "Objective view"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Risk Management in Los Angeles, CA
    Former Employee - Vice President, Risk Management in Los Angeles, CA
    Neutral Outlook
    Disapproves of CEO

    I worked at HSBC Holdings full-time (More than 5 years)

    Pros

    401k match
    Pay is OK. It's not competitive but it's not the worst
    Great colleagues
    I can't think of anything else.

    Cons

    Hours and responsibilities have increased greatly for retail banking and wealth management division without any increase in pay or even a thank you.

    The core problem with the bank is that they are behind in times in terms of technology and strategy.
    Another problem is that the firm is extremely top heavy. We have so many managers on top of managers that layers are 10 fold than what it used to be.

    We were in a meeting and our head was saying our revenue is pale in comparison to our spending. So what do they do? Cut tellers who are making 14-15 dollars/hour. All I've thought about was why not trim the fat up top and create more transparency and save 100s of thousands of dollars? That's because layers are safer for the guys on top to protect their position.

    From my understanding the heads run the bank by a spreadsheet. It's similar to Marxist theory. Works on paper but doesn't work in real life.

    The branches are thirsty for resources and now the hours have increased. So now we have increased hours with less resources, which leads to poor customer service.

    New tech has led to even longer hours because there's no alpha or beta testing and they just roll it out.

    I really hope the top management gets their heads together and think things through before making any big changes like this.

    Advice to Management

    Don't only rely on spreadsheets and set the correct strategy. Make sure to alpha and beta test new tech before rolling them out. It's a sloppy way of leading.


  7. Helpful (1)

    "How Simple Becomes Complicated"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HSBC Holdings full-time

    Pros

    Paid Time Off, Work from home opportunities

    Cons

    Consistent down sizing year over year, sink or swim environment.

  8. Helpful (1)

    "It's complicated."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HSBC Holdings full-time (More than 10 years)

    Pros

    Work/Life balance, company match, remote work availability, global company & out of country career ops.

    Cons

    HSBC is exiting US and off-shoring most operational jobs. No ops for growth in States. Company hyperfocused on China amd emerging 3rd world countries. Not interested in developing US or North American market unless its to launder drug runners money or hide politicians assets.

    Advice to Management

    Make up your mind. You are a global bank or you aren't. If you are, follow the law; stop the illegal and unethical shenanigans.


  9. Helpful (1)

    "IT Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HSBC Holdings full-time (More than 10 years)

    Pros

    Medical plans, 401k 6% match

    Cons

    Resistance by staff to upgrade back-end bank applications


  10. "Operations Representative (S)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Representative in Brandon, FL
    Former Employee - Senior Operations Representative in Brandon, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HSBC Holdings full-time (Less than a year)

    Pros

    Close to Home, Pay not bad

    Cons

    Lock of Training, Managers are not qualified enough for position, stressful

    Advice to Management

    Training


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