HSBC Holdings Reviews | Glassdoor

HSBC Holdings Reviews

Updated April 27, 2017
791 reviews

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2.0
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HSBC Holdings Chief Executive Stuart T. Gulliver
Stuart T. Gulliver
129 Ratings

791 Employee Reviews

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Pros
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More Pros and Cons

  1. "The Highs and the lows"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Chicago, IL
    Former Employee - Senior Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HSBC Holdings full-time (More than 10 years)

    Pros

    Salary, they pay well but money isn't everything.

    Cons

    The culture is a revolving door. Very much a NYC only important culture. The loss of long term employees in the end will hurt the business.


  2. Helpful (2)

    "Not the worst place to work but far from one of the best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Buffalo, NY
    Current Employee - Vice President in Buffalo, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at HSBC Holdings full-time (More than 10 years)

    Pros

    Time off program is very generous. Working remotely is encouraged.

    Cons

    The technology issues are comically bad. The amount of red tape is staggering. Star employees are oftentimes abused, getting the work of 2 or 3 FTEs. It's incredibly easy for poor employees to just keep collecting paychecks with no consequences Job security: if your job can be offshored, your job WILL be offshored. Compensation is extremely out of whack, if they get you cheap initially, good luck trying to get fair market value.

    Advice to Management

    Stop with the schizophrenia, find a path and stick to it. Start valuing your top performers. Cut back on the massive offshoring of jobs, it's incredibly demoralizing.


  3. "Unit Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Manager in Tampa, FL
    Former Employee - Collections Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HSBC Holdings (More than 10 years)

    Pros

    Enjoyed working with my immediate co workers

    Cons

    Leadership team, need to understand the needs of their employees.

    Advice to Management

    To many mixed messages which caused a very dysfunctional environment.


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  5. "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Buffalo, NY
    Current Employee - Vice President in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HSBC Holdings full-time (More than 10 years)

    Pros

    Co-workers and middle management are really very nice people. Can position your self well for global jobs and travel if you manage your career pathing the right way.

    Cons

    It's all about cost cutting, which means off shoring everything they can. They'll cut your job in a heartbeat if they think it's possible and it will save them a buck.

    Advice to Management

    Focus on providing quality products and services, this unfortunately is being sacrificed for cost savings.


  6. "Operations Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    I worked at HSBC Holdings full-time (More than 8 years)

    Pros

    Comparable salaries and health benefits

    Cons

    Morale is not of concern to management.

    Advice to Management

    People matter


  7. "Dont Work for The CRC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Customer Service Representative in Depew, NY
    Former Employee - Inbound Customer Service Representative in Depew, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HSBC Holdings (More than 3 years)

    Pros

    Good benefits, Good culture, people are nice, good atmosphere

    Cons

    Old systems, poor training, favoritism

    Advice to Management

    Restructure your foundations training


  8. "Average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in New York, NY
    Current Employee - Project Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HSBC Holdings full-time (More than 5 years)

    Pros

    Good work life Balance
    Good Benefits

    Cons

    Very poor management
    Old fashioned in-experienced managers


  9. Helpful (1)

    "My view"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HSBC Holdings full-time (More than 5 years)

    Pros

    Pay is really decent.
    PTO is generous
    401k match is appreciated by all of us.
    Our colleagues are really great

    Cons

    We have literally 8 different systems that don't talk to each other to do 1 job and they crash constantly.

    Short staffed branches and over bloated management.

    Widget based KPI, and blanket goals over different territories.

    It's really hard to be a customer of HSBC

    In today's era, effortless experience is what sells but hsbc is light years behind.

    Too much responsibilities dumped onto the front office with reduction of staff.

    Poor health care.

    Too much of "go do this" without actual support.

    Being responsible for items you have no control over.

    Upper management is completely out of touch reality.

    Severe cronyism.

    Advice to Management

    You have to fix the bank at YOUR level. We are not profitable because there are fundamental things wrong with the bank. Improve our digital capabilities fast, open up more channels so our clients can reach us, and focus on empowering your internal clients aka us. Give us the tools to execute our jobs effectively. The hardest part of working here is not acquiring new business and clients but dealing with our own firm and integrating all of the inefficiencies that come along with it


  10. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at HSBC Holdings full-time (More than 10 years)

    Pros

    Decent benefits including a very liberal remote work policy.

    Cons

    Lots of change... Recent change includes a push for outside talent without much consideration for experience and ability to successfully manage responsibilities given.

    Advice to Management

    Take a deeper dive into talent initiatives... It should raise a red flag when the same people are recommended for every opportunity. Less on communication regarding initiatives that appreciate diversity and more actual implementation. Lack of diversity in senior management is ridiculous given the global focus of company.


  11. "n/a"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Buffalo, NY
    Current Employee - Anonymous Employee in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HSBC Holdings full-time (More than a year)

    Pros

    location downtown is the best if you dont have a car

    Cons

    management makes alot more than associates

    Advice to Management

    n/a


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