HSBC Holdings Reviews | Glassdoor

HSBC Holdings Reviews

Updated April 26, 2017
2,117 reviews

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2,117 Employee Reviews

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  1. Helpful (1)

    "Solid Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kyc Specialist in New York, NY
    Current Employee - Kyc Specialist in New York, NY

    I have been working at HSBC Holdings full-time (More than 3 years)

    Pros

    Great benefit package (5-6 week salary, 401k matching, back-up daycare allotment, etc)
     Flexible work environment (largely dependent upon LOB)
    Opportunity for advancement

    Cons

    Efficiency implementation = increased job duties (doing the work of 2-3 people)
    Band-aid solutions


  2. "bankruptcy specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brandon, FL
    Former Employee - Anonymous Employee in Brandon, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HSBC Holdings full-time (More than 3 years)

    Pros

    great company to work for

    Cons

    they are going out of business


  3. Helpful (1)

    "HSBC BANK USA, N.A."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Branch Manager in New York, NY
    Former Employee - Assistant Branch Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at HSBC Holdings full-time (More than 10 years)

    Pros

    Excellent benefits; 30 days paid days off and holidays plus an excellent 401K

    Cons

    Limited opportunities for advancement and not much recognition from Senior Management.

    Advice to Management

    Show recognition for employees.


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  5. "Generalist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at HSBC Holdings full-time (More than 10 years)

    Pros

    Non cash benefits like vacation days (30 days plus) and international aspect and possible outside country job opportunity. Generally good people.

    Cons

    Slow process both locally and globally. Good people in general but favoritism sometimes gets in the way if doing things right.

    Advice to Management

    Focus on keeping good talent


  6. "Branch manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Fort Lauderdale, FL
    Former Employee - Manager in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HSBC Holdings full-time (More than 5 years)

    Pros

    Great company to work for

    Cons

    Very nice people work here


  7. "Good company to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Buffalo, NY
    Current Employee - Operations Specialist in Buffalo, NY

    I have been working at HSBC Holdings (Less than a year)

    Pros

    great working environment, manager is nice.

    Cons

    No benefits for temperate workers


  8. "OK to learn for a while."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at HSBC Holdings full-time (More than 3 years)

    Pros

    The bonus scheme is good and many vacation days are granted. Depending on the position you can travel quite a lot.

    Cons

    The bank tends to be bureaucratic and an excess of controls has been set on many of the businesses of HSBC.

    Advice to Management

    Let the businesses have more revenues in a compliant environment, otherwise a lot of businesses will keep on closing worldwide.


  9. Helpful (1)

    "Mortgage Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Servicing Ops Representative in Brandon, FL
    Former Employee - Mortgage Servicing Ops Representative in Brandon, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at HSBC Holdings full-time (More than 10 years)

    Pros

    I worked for HSBC Mortgage Services for 11 years in various departments. Overall, good company. When I started in 2005, we got lots of perks, but due to the downsizing of the Mortgage Division, those perks disappeared. I worked with a great bunch of people. Yes, some were not that great, but that's at every company. Loved the casual dress code. From June 1st to Sept 1st, you could wear shorts and flip flops. Lots of opportunities to volunteer in the community.

    Cons

    They are selling off their some of the Mortgage Division, so lots of people are getting laid off. This has been going on for the last several years. Credit cards were sold to Capital One. No Mortgage servicing job opportunities.

    Advice to Management

    Be open and honest with your employees.


  10. "Unit Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Las Vegas, NV
    Former Employee - Sales Manager in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at HSBC Holdings (More than 10 years)

    Pros

    great company, cared about employees, good benefits

    Cons

    normal politics, no work life balance


  11. "A lot of promise not everyone can achieve"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant Business Systems in Elmhurst, IL
    Former Employee - Consultant Business Systems in Elmhurst, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HSBC Holdings full-time (More than 10 years)

    Pros

    Good benefits, an open, diverse culture usually focused on collaboration and consensus. Many different areas of information technology. Relatively aggressive about keeping up with modern technologies, providing opportunities to learn and do new things. As a Financial Services organization, there is lots of focus on controls, which has its benefits.

    The culture is quite excellent in many ways, with pervasive messages about collaboration, inclusiveness, safety, and sustainability. There is a lot of focus on "doing the right thing", and it's such a broad and consistent message, with lots of support for things like whistleblowers, I do believe the messages are sincere. To be sure. HSBC has made headlines because of some very illegal things done by some of its employees. The company rightly is held responsible for this, but those actions don't seem to represent the company culture at large.

    Cons

    Because it's a Financial Services company, the focus on controls can mean the ship is large and slow to move, meaning a lot of the organization does focus on older, more staid processes and technology. For a number of years (5+) there has been significant organizational change as the bank tries to become more streamlined. Some of this change has been good, but it is very disruptive to employees, including a heavy focus on moving IT jobs that are not country specific to countries with the cheapest possible labor costs.

    Advice to Management

    Stop moving the goalposts. Find an organizational strategy and stick to it for more than 18 months.

    Recognize that you most often get what you pay for in terms of staff. The countries to which you are moving your IT function have a significant lack of experience in sophisticated engineering and problem solving, and the people there who do have a high degree experience can command better salaries at other companies, meaning you won't keep them when you do find them.


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