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HSBC Holdings Reviews

Updated January 21, 2018
6,661 reviews

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6,661 Employee Reviews

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  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Chicago, IL
    Former Employee - Data Analyst in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at HSBC Holdings full-time (More than a year)

    Pros

    good job, community, benefits, gym!

    Cons

    managers, bureaucracy, no flexibility, uptight HR

    Advice to Management

    work better and be flexible


  2. Helpful (1)

    "Courageous Integrity - what a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HSBC Holdings full-time (More than 5 years)

    Pros

    Paycheck - thatbis the absolute only pro! The place is a dinosaur and we all know what happened to the dinosaurs - they became extinct

    Cons

    They tout courageous integrity but when you act withbit you are peanilized. The UK tries to run the US like a UK business - guess what??? Doesn’t work. A lot of silos, nobody wants to do anything and those that do are dumped on and get written up. If the manager likes you regardless if you are incompetent you keep your job. If management feels threatened rather than face and fix the problem they look to fire you.
    R U N.... don’t walk away from here

    Advice to Management

    Let the US run the business like a US business and look at Sr. Mgmt from GBC3 and up, they are worse than the captain from the titanic and are steering your ship straight to the ICEBERG.

  3. "Senior"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings full-time (More than 3 years)

    Pros

    Great place to work for

    Cons

    Management is always trying to implement new changes but a lot are ineffective


  4. "Great Benefits, Horrible Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Teller & Customer Experience Associate
    Former Employee - Senior Teller & Customer Experience Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HSBC Holdings full-time (More than 5 years)

    Pros

    - Health benefits are excellent.
    - Time off is okay once you hit your fifth year.
    - Excellent hours.

    Cons

    - Pay needs to be higher.
    - Company burned their relationships with clients and lost business due to bad business decisions.
    - Managers treat staff like they are nobody of importance.
    - Managers hold back employees for selfish reasons.
    - Company hasn't given annual raises in years.

    Advice to Management

    - Start to appreciate your staff, considering they are the ones who are doing the most for the business (lower on the totem pole).
    - Need to give annual raises to boost moral in the work environments.
    -Executives need to evaluate who they have in District and Branch Manager positions for how they actually perform. They have the wrong individuals in District Manager and Branch manger positions.


  5. "Run Like a Government Agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance in New York, NY
    Former Employee - Compliance in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at HSBC Holdings full-time (More than a year)

    Pros

    Pay; Paid Time Off; Holidays

    Cons

    I worked in Compliance in the US; my comments are related to that Dept. This is a big organization and that comes with it's own issues, but I have worked at a number of big banks that did not have these problems and to the degree HSBC Compliance (in the US) does.

    Here are some quick hits:
    • "Tone at the top" is lacking coherent strategy, planning and execution. This causes (1) management to run from one fire to the next; and (2) everyone to confuse activity for achievement
    • Compliance is fundamentally unaware or out of touch with the line of businesses they support.
    • Technology/Data Integrity is poor. There is no attention to detail, no questioning of data integrity, causing people to accept what is put in front of them.

    As a result, work product is relatively poor and key deadlines are missed. In order to fix it, management hires more people to do the same tasks (thus no real value is being added) - much like govt agencies often do. Consequently, they rely HEAVILY on contractors and junior level personnel to complete all tasks. As you can imagine, this causes contractors and jr. level people to quit more often.

    Advice to Management

    • Get rid of unnecessary personnel and titles like: Chief of Staff, Exec Office Support Staff, etc.
    • Focus on the processes engaged in by the lines of business you support.
    • Don't worry as much about ephemeral HSBC policies and worry more about regulatory requirements of the areas you support.
    • Encourage your team(s) to speak up (escalate) when data, documents, or anything similar aren't up to snuff, or don't make sense.
    • Vigorously support escalation when there is push back - either from another group or from within your own group - as there is bound to be in an organization this big.
    • Compliance no longer fits the following line of thinking, "I will only engage in action X, if the law specifically says I have to do X." Instead, take the time to: (1) understand the overall regulatory scheme of the reg; (2) read up on the subject; (3) explore the industry norms in this area, and then develop an action plan/compliance scheme.


  6. "Business Manager Latam"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends

    I worked at HSBC Holdings full-time (More than 5 years)

    Pros

    Excellent Work-life balance
    Mobility opportunities
    Regional opportunities

    Cons

    Huge institutions that acts slowly
    HSBC has to build a stronger investment banking platform in the US


  7. "Not worth the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buffalo, NY
    Former Employee - Anonymous Employee in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HSBC Holdings full-time (More than a year)

    Pros

    Ability to work from home, great pay

    Cons

    Don't care about their employees, everything is offshored, lack of communication from management, conflicting guidance and training, overly complex

  8. "Very large, disorganized international organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I have been working at HSBC Holdings full-time

    Pros

    Diversity, exposure to global teams, lines of businesses, international trade

    Cons

    Hectic schedules, unrealistic deadlines, scattered communication

    Advice to Management

    This bank has made it very easy for clients to open accounts and conduct business in multiple regions, however, back office staff have a very difficult time communicating with each other across regions which creates unresolved risks.


  9. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HSBC Holdings full-time

    Pros

    1/2 day on Friday so you could make appointments

    Cons

    layoffs caused closing and no relocation


  10. "Great summer internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Analyst
    Former Employee - Junior Analyst
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at HSBC Holdings full-time (Less than a year)

    Pros

    Big deal exposure; great people; resources

    Cons

    Bureaucracy can be quite annoying


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