HSN Reviews | Glassdoor

HSN Reviews

Updated May 2, 2017
132 reviews

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4.0
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HSN CEO Mindy Grossman
Mindy Grossman
85 Ratings

132 Employee Reviews

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Pros
Cons
  • There is no work/life balance and you can get burnt out very quickly (in 18 reviews)

  • Should implementa 30 second delay like other call centers/customer service enters (in 24 reviews)

More Pros and Cons

  1. "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Saint Petersburg, FL
    Former Employee - Marketing in Saint Petersburg, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HSN full-time (More than 3 years)

    Pros

    Fun environment while working with great people

    Cons

    No Growth Opps if you want to stay on your team


  2. Helpful (2)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Petersburg, FL
    Current Employee - Anonymous Employee in Saint Petersburg, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at HSN (More than 3 years)

    Pros

    Compensation and Lead Supervisor and Co-Workers are fun and upbeat

    Cons

    Company is fixed on numbers not on quality of skills you give to the customer

    Advice to Management

    During times when the market shows that sales are down they should focus on the employee and getting them updated on training,provide additional skills and show the employee that each one of them counts and they are just not the bottom line


  3. "Great place to work, not much room to grow professionally."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructional Designer in Saint Petersburg, FL
    Current Employee - Instructional Designer in Saint Petersburg, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at HSN full-time (More than 5 years)

    Pros

    Fun place to work and fairly flexible hours. By far, the people who work here are the best part of the job.

    Cons

    Little room for growth professionally. If you're looking to gain experience to make you more valuable at another job, this is the place.


  4. Helpful (1)

    "sr software engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Tampa, FL
    Current Employee - Senior Software Engineer in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HSN full-time (More than 10 years)

    Pros

    Flexible hours, work at home

    Cons

    no job training, slow growth

    Advice to Management

    better training


  5. "HSN Frontend Development Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Saint Petersburg, FL
    Former Employee - Senior Software Developer in Saint Petersburg, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at HSN (More than 3 years)

    Pros

    The frontend team has great work chemistry. The managers are great and really look after their teams.

    Cons

    As a consultant they often don't give enough notice when a contract is ending.


  6. Helpful (2)

    "customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Petersburg, FL
    Current Employee - Anonymous Employee in Saint Petersburg, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at HSN full-time (More than 3 years)

    Pros

    Benefits, Location, Hours, Supervisiors & schedule

    Cons

    Old Technology, short breaks, high turnover

    Advice to Management

    Update Systems


  7. Helpful (1)

    "It's not very 'fun' here, it's actually pretty sad but I suppose I'm just a salty former employee."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Packer in Piney Flats, TN
    Former Contractor - Packer in Piney Flats, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HSN as a contractor (Less than a year)

    Pros

    Lot's and lots and lots of free good lunches through the holidays. Also, free popcorn, coffee, and hot chocolate. Your co-workers are super cool, the work isn't hard, they offered a lot of drawings to win money, and the overtime during the holidays was great!!!

    Cons

    Although this company sounds like a utopia it's not.

    They do lay offs even when there is carry over work from the day before and not enough bodies the man the pack stations and properly equip the facility. Now I do understand fully that HSN is a retail environment and that lay offs are a part of their schtick but what I don't understand is how they blatantly lied directly to the 'temps' assuring us that lay offs would not happen. Yes, I'm salty over losing my job. I really liked working there. I felt like I worked hard and tried my best. I'm the only in my household working so this could potentially devistate us.

    Advice to Management

    Please do not continue giving false hope to temps when you know that there is no chance of a permanent position.

    Also, stop letting employees with no position of authority run the place and act like they are Mindy.

    Anyway, thanks for the opportunity, I suppose.

    -Former salty employee.


  8. Helpful (2)

    "HSN Visual Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Coordinator in Saint Petersburg, FL
    Former Employee - Visual Coordinator in Saint Petersburg, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at HSN full-time (More than a year)

    Pros

    Fun work environment, a lot of ability to move up in the company, nice coworkers, interesting job duties, PTO and sick days

    Cons

    the pay could be better, more holidays off, rotating schedule makes weekends change - kind of strange


  9. Helpful (1)

    "WAH PT SALES REP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - WAH Sales/Service Representative in Saint Petersburg, FL
    Former Employee - WAH Sales/Service Representative in Saint Petersburg, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The training and overall upbeat of the company trickles down so that you actually enjoy your job and talking to customers. Schedule Flexibility was awesome

    Cons

    Managers like to play prank calls and play games during down time.

    Advice to Management

    Find something to do, maybe a friendly check in phone call instead of a prank call to your employee


  10. "HSN - it's fun here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Technician I in Saint Petersburg, FL
    Former Employee - Production Technician I in Saint Petersburg, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HSN (More than 3 years)

    Pros

    Lots of different positions available, 24/7 environment so fast-paced is the name of the game plus you get to work with tons of big-name talent.

    Cons

    Lots of people want the same job you want so promotions are time consuming. Only one location so you must love St. Petersburg, Florida.

    Advice to Management

    Listen to the concerns of the technicians, work with everyone on their schedule and remember to have fun!


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