HUB International Reviews

Updated Jul 8, 2020

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3.4
63%
Recommend to a Friend
85%
Approve of CEO
HUB International President Marc Cohen
Marc Cohen
107 Ratings
Pros
  • "Work / life balance is excellent(in 36 reviews)

  • "HUB is fantastic work environment that offers a "small company family vibe," but offers the resources of a large corporation(in 33 reviews)

Cons
More Pros and Cons
  1. "Family Friendly"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Sales Consultant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HUB International full-time for more than 8 years

    Pros

    Excellent place to work, very flexible

    Cons

    None come to mind, this is a great place to work. Those with bad reviews likely have a seperate cause.

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  2. "Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Vice President in Carlsbad, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HUB International full-time for more than 5 years

    Pros

    Great resources to support clients

    Cons

    A bit disjointed as new acquisitions come on board all the time.

  3. "Account Manager"

    4.0
    Current Employee - Account Manager 

    I have been working at HUB International full-time

    Pros

    Provides fine benefits. Good communication from the management. Fast-growing company.

    Cons

    Less than average salary compared to the industry

  4. "Good benefits"

    4.0
    • Work/Life Balance
    • Compensation and Benefits
    Current Employee - Account Manager in Grand Rapids, MI

    I have been working at HUB International full-time for more than 3 years

    Pros

    I came on board to HUB as part of an acquisition and have been impressed with the benefits they offer.

    Cons

    The company is so large it’s hard not to feel like just a number.

  5. Helpful (2)

    "Proceed with Caution"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Vice President in Concord, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HUB International full-time for more than 10 years

    Pros

    If you like your immediate team, this is a great place to work.

    Cons

    In general the company does not have a strategic plan for their employees' growth or career opportunities.

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  6. Helpful (2)

    "The client always comes first and your sanity comes last."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Analyst in Raleigh, NC
    Negative Outlook
    Disapproves of CEO

    I have been working at HUB International full-time for less than a year

    Pros

    Other PAs are great You get paid enough to live

    Cons

    You don’t get paid enough to do all of the work. Everyone gets commission except for PAs who are the backbone to the company. HUB always puts the client first no matter what that means for you. Management is not structured at all. They will tell you HUB is like a family and they will push that but it’s not; it’s communism.

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  7. Helpful (1)

    "Loved my job, but way to many hours"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive 

    I worked at HUB International full-time for more than 10 years

    Pros

    My team allowed remote work capabilities. Great clients!

    Cons

    Inadequate staffing levels resulted in long hours to properly service clients

  8. Helpful (4)

    "Beware. Bait & switch. Over promises and under delivers. Does not invest in people."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Northeast, NY
    Doesn't Recommend
    Positive Outlook

    I have been working at HUB International full-time for more than 5 years

    Pros

    a good place to join if you are at the end of your career and or you have no other option.

    Cons

    Low pay No advancement opportunities unless you’re connected at the top Managers are desperate to take all the credit for your work Lots of backstabbing

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  9. Helpful (1)

    "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HUB International full-time for more than 5 years

    Pros

    At Hub they are focused on their people, they allow for flexibility even with not commission staff. It was an awesome place to work

    Cons

    As every job has, local office dynamics can get you, they were slow to move on a toxic manager in my office

  10. COVID-19
    Helpful (2)

    "It's okay work if you're only going to stay for a couple months"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Tracking Analyst Specialty in Coppell, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at HUB International full-time for more than a year

    Pros

    Friendly environment. Easy work, training provided. Not a bad time just stressful for people who are trying to excel and make more than 16 an hour.

    Cons

    Very limited and growth. The leads make maximum close to $20 I don't think they're looking to put anyone on salary except for the people who started the company. They're very slow at giving yearly reviews due to the slowness this year when covid 19 happened not only did we get a 3% cut and pay we also lost our yearly review because it took them so long so we actually also lost our 2% raise that usually takes place. The whole team has been brainwashed to be very positive so they will present you with a promotion that has basically a dollar raise with way more responsibility and stress and expectations. they choose their leads based off friendliness instead of leadership qualities or actual abilities to do the job. I think this is because the turnover rate is so high that they are focused on making sure they have a friendly atmosphere trying to keep people to stay. Other positions in the Lewisville Coppell have a starting pay for data entry at 16 an hour and for CSR's at 18 an hour I would suggest looking there first otherwise consider starting here and applying after you get a couple of months experience.

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Found 564 reviews