HUB International Reviews | Glassdoor

HUB International Reviews

Updated July 20, 2017
285 reviews

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3.1
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HUB International Chairman and CEO Martin P. Hughes
Martin P. Hughes
106 Ratings

285 Employee Reviews

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Pros
Cons
  • They promote work/life balance but do not help you achieve it (in 9 reviews)

  • Stuck in low pay, no advancement (in 10 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Wonderful work environment. A company that truly cares!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Baton Rouge, LA
    Current Employee - Account Manager in Baton Rouge, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HUB International full-time (Less than a year)

    Pros

    Great company support, room for growth, and coworkers. HUB wants everyone to succeed both personally and at a team level.

    Cons

    None that I can find since I have been there. Coworkers with more company experience have indicated little to none as well.

    Advice to Management

    Keep it up. The consideration that is taken from employee suggestions is appreciated.

    HUB International Response

    Nov 1, 2016 – Deb Deters, Chief Human Resources Officer

    It’s so good to hear that your time at HUB has been positive and that you’re getting the support you need to succeed. We want all of our employees to feel supported, appreciated and that they have a... More


  2. "San Diego Employee Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EVP in San Diego, CA
    Current Employee - EVP in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HUB International full-time (More than a year)

    Pros

    As a leader, I'm grateful to have 9 team members that advantage from working at home partially, 1 part-time team member with corporate & local well-being initiatives creating an accountable work/ life balance. Illustrative of a good culture is represented by our recent client satisfaction survey: Net Promoter Score 67, Likely to Recommend 8.83 & Overall Experience 8.78.

    Cons

    Corporate operational initiatives that make us better and every organization goes through.

  3. "Growing and Changing Company Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training in New York, NY
    Former Employee - Training in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at HUB International full-time (More than 10 years)

    Pros

    Centralizing their systems to connect regions across N America. Company is expanding through acquisition.

    Cons

    Direction of company changing from Insurance Services to more focus on acquisitions.


  4. Helpful (1)

    "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Encino, CA
    Former Employee - Account Manager in Encino, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Friendly employees, nice location, family like environment. No micromanaging, good benefits. If you know someone you're in good, if not good luck

    Cons

    Impossible work load- out of touch management-quantity is more important than quantity. People are leaving at record numbers and work is just delegated to the employees

    Advice to Management

    Listen to your employees or more will be leaving


  5. Helpful (2)

    "Great place to grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asset Manager in Chicago, IL
    Former Employee - Asset Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HUB International (More than a year)

    Pros

    HUB International is s great place to grow and apply knowledge and experience. It is a forward thinking company that appreciates the expertise of it's employees.

    Cons

    The turnover rate is high.


  6. Helpful (3)

    "Great company - room for personal growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Administrator in Tulsa, OK
    Current Employee - Account Administrator in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HUB International (Less than a year)

    Pros

    Opportunity to advance within company
    Bonuses & team lunches as well as staff lunches

    Cons

    Heavy workload
    Low initial pay
    Hard to communicate when coworkers are not performing well

    Advice to Management

    Change employee reviews to match with their start date, rather than every employee the same time each year.


  7. Helpful (3)

    "Not so great of an enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Acct Manager in Denver, CO
    Former Employee - Acct Manager in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at HUB International full-time (More than 3 years)

    Pros

    Co-workers were great and supportive. Team environment was encouraged by my co-workers and they were really the only resources available for knowledge and help.

    Cons

    Wages are not competitive with other local agencies - no cost of living increases, unless you are a management favorite. Management has non-existent communication. Management does not encourage employee growth where an employee could strive to be promoted, unless you are a management favorite. Former co-workers have indicated that things have not changed since I left.

    Advice to Management

    It was a nice place to work when I started there but things went down hill very quickly in the past few years. Corporate really needs to look and listen to what had and is still going on.

  8. Helpful (1)

    "Mortgage Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coppell, TX
    Current Employee - Anonymous Employee in Coppell, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    Flexible schedule and nothing else. I honestly can't say nothing nice about this company. It's just a job. I wouldn't recommend them to anyone.

    Cons

    Management is horrible. There is no room for growth. They are always hiring. Procedures are constantly changing so it's hard to keep up with your work. Pay is not competitive.

    Advice to Management

    They all should be fired... starting with the director and the managers of the mortgage team.


  9. Helpful (4)

    "Unprofessional, Dishonest & Abusive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Encino, CA
    Former Employee - Account Executive in Encino, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HUB International full-time (More than 8 years)

    Pros

    Friendships, Going to lunch, Going home when the day is over, covered parking, long weekends & anytime away from the office.

    Cons

    Poor & dishonest leadership, high stress, low wages, torturous workload, abusive, 2% raises or none at all, too favoritism & nepotism.

    Advice to Management

    Get rid of all the local leaders & managers. They have no understanding of the day to day desk level operations. Regional leaders & managers are dishonest. Producers are greedy, demanding & cold. They would sell insurance to a cockroach if it would buy it. They promote those who lack knowledge & are worthless, instead of those who are truly hardworking. Staff experience repetitive abuse, being overworked & underpaid. Company rakes in record profits, breaking the backs of exhausted staff. Turnover is at a record high at over 15 people in 6 months. If staff are paid & treated well, with realistic workloads there is no reason to leave.


  10. Helpful (2)

    "Unprofessional Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HUB International full-time

    Pros

    There were no pros to speak of based on my experience.

    Cons

    Interviewed with HUB for an open position. After two phone interviews and two in-person interviews, all communications ceased. E-mails and phone calls went unanswered as to next steps or whether I was still a candidate. I consider that very rude and unprofessional. It does not take a lot of time to keep prospective candidates in the loop, especially after they have gone through four separate interviews.
    It felt like they were stealing ideas and concepts during the interview process to call them their own - weird vibe.

    Advice to Management

    Hub International needs a sustainable hiring system that surpasses their competitors. There needs to be more transparency during interview process.


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