HUD Reviews | Glassdoor

HUD Reviews

Updated May 16, 2017
92 reviews

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3.0
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Shaun Donovan
31 Ratings

92 Employee Reviews

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Pros
  • work life balance, excellent benefits, stable, good pay, many opportunities to learn new programs and be challenged in your position (in 11 reviews)

  • Work schedule flexbility, ability to telework (in 8 reviews)

Cons
  • There were no cons during the grant review (in 3 reviews)

  • Many managers hung up on procedures/red tape instead of customers (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Title should be Senior Asset Manager which more reflects what we do"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Exucutive in Boston, MA
    Current Employee - Senior Account Exucutive in Boston, MA
    Negative Outlook

    I have been working at HUD full-time (More than 10 years)

    Pros

    Co-workers nice people to work with.

    Cons

    Very much a top down organization which is not conducive to implementing smart management decisions as concerns efficiency.

    Advice to Management

    Employees in the trenches know how to make the organization more efficient/ less red tape. Listen to them and implement their ideas.


  2. Helpful (3)

    "Director of the Office for International and Philanthropic Innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend

    I worked at HUD full-time (More than a year)

    Pros

    A selection of dedicated people and interesting programs

    Cons

    Significant administrative problems. Poor overall management. Embedded institutional problems. Very poor morale

  3. Helpful (3)

    "Poor management at all levels"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend

    I have been working at HUD full-time (More than 3 years)

    Pros

    Pros include a great mission, generally nice coworkers, and the potential for high-impact projects. Pay is better then at some other agencies. Nearly half of HUD's employees are either currently eligible to retire or will be within the next 5 years.

    Cons

    I have never worked somewhere that allows managers to bully their employees (and each other) to the extent that HUD does. There are some managers in the building who are competent at their jobs and treat their employees with respect and who value their employee's work, but they seem to be an exception rather than the rule. HUD is a perpetually under-funded agency where basic functions like IT, HR, contracting, etc. are broken, so it's a game of CYA and doing work that is good enough to please your (incompetent) boss.

    Advice to Management

    Require managers to re-apply for their jobs and include staff feedback as part of the decision to retain managers or let them go. You might have to fire half of your managers, but the organization would be better off in the long term.


  4. "Community Planning and Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Planning and Development Representative in Boston, MA
    Former Employee - Community Planning and Development Representative in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at HUD full-time (More than 10 years)

    Pros

    leave policies: annual and sick leave, flex time, and telecommuting allow for good life balance.

    Cons

    discriminatory policies going back to the 1990 under an Al Gore initiative led to preferential hiring of less qualified minorities and women mid level positions and training and promotions to higher level management positions which has led to poor quality management.. Almost all work has been reduced to using a checklist approach and less and less individual creativity in delivering service to clients.

    Advice to Management

    Stop the ongoing discrimination against white males.


  5. "Great company to work with, very people-oriented and easy-paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance in Brady, TX
    Current Employee - Maintenance in Brady, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at HUD full-time (More than a year)

    Pros

    The salary is very good, and the insurance is the best of its kind. The hands-on applications of the job are very useful.

    Cons

    There are not very many cons to working here, other than nitpicky tenants, and apartment troubles. There is also many "Monday's" throughout the week.

    Advice to Management

    Personnel is great, but more action needs to be taken when paying attention to a worker's work habits.


  6. Helpful (1)

    "Worst job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housing Revitalization Specialist in Greensboro, NC
    Current Employee - Housing Revitalization Specialist in Greensboro, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Overall good colleagues, telework an option for some, best stated mission of any federal agency

    Cons

    HUD has moved far away from its mission of assisting low income communities, the current mission now is pleasuring for profit developers (who basically comprise leadership at the Department). Personnel practices are very poor, with favoritism and nepotism running rampant. Poor performers are rewarded. Training opportunities, like opportunities for promotion, are non-existent. Deadweight is rewarded, and any good performers leave within a year or two of coming to the department. Policies are schizophrenic (example: public housing gentrification dumps tenants on the streets to feed the homeless programs offered by the Department).

    Advice to Management

    Follow personnel rules from OPM. End favoritism/nepotism. Provide training and networking opportunities for working (field) staff, not just appointees and politicla favorites.


  7. Helpful (2)

    "Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HUD full-time (More than 5 years)

    Pros

    Flexible work schedule. Workload is manageable.

    Cons

    Rigid structure. Lack of training

    Advice to Management

    More advancement

  8. Helpful (1)

    "Great cause"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at HUD full-time

    Pros

    The job was awesome as far as relationships you forge while there.

    Cons

    As it is in most federal agencies, to move up, it is who you know and not necessarily what you know.

    Advice to Management

    Encourage employee growth and pay attention when there is a high turnover rate in a department.


  9. "Title"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Division Director in Chicago, IL
    Current Employee - Division Director in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at HUD (More than a year)

    Pros

    Work schedule flexbility, ability to telework.

    Cons

    Repetitive work, not creative, to many systems

    Advice to Management

    No recomendation


  10. Helpful (1)

    "Residential Intake Intern/Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Arlington, TX
    Former Employee - Customer Service Representative in Arlington, TX
    Recommends
    Positive Outlook

    I worked at HUD (More than 5 years)

    Pros

    Great hours, good pay for the area and industry

    Cons

    Limited resources for the area

    Advice to Management

    Lobby for better resources


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