HYDE ENGINEERING + CONSULTING Reviews

Thanks for your response! I agree with your feedback regarding project lead time and our current bench situation. Over the years, particularly working as a field engineer, there were times in which I had little notice to prepare for my next project. As the Director of US Operations, it is important to me that we manage our business as proactively as possible and provide as much lead time to those that will be traveling to project sites. We are working to improve this process with better resource tracking and reporting. Our goal is to communicate with our engineers 4-6 weeks prior to the end of their project and provide transparency and advanced notice as to where their next project will be.

Managing bench time is a current objective of the Operations Committee. With better resource tracking, we hope to minimize bench time. For those who are on the bench, we are creating a bench program that promotes knowledge sharing within the organization. The thought is that bench time will be used to highlight project deliverables, develop and share lessons learned, create internal training, mentor staff, engage in business development activities, and other pro-social organizational behaviors. We are working on rolling out a finalized program by the end of the year.

Again, thank you for your feedback as this helps us grow as an organization. We hope our current initiatives will help improve these identified areas.... MoreLess

Having worked in the staffing industry, I agree that there is one area where we are similar to a staffing company: the work that we support varies project to project. Meaning that you may support a commissioning project at a client location for 6 months and then support a cleaning validation project for another client for 12 months.

What sets us apart from staffing companies is that you are a full-time of employee of Hyde E+C. Our full-time employees start with 4 weeks of paid-time off, receive full medical/vision/dental benefits, 401K and tuition reimbursement. We are actively working to improve our career development lattice. I care about supporting our career development initiatives, and it matters to me that we develop our staff. I encourage you to reach out to me directly with any additional questions or feedback.

As with any company, you need to assess fit when interviewing, just as we do. In the consulting arena, expertise and project duration can potentially limit growth for employees from a project perspective. We believe growth and development always begins with candid conversation between the employee and their manager. We encourage our employees to take the initiative in this area, to seek out their manager to meet and discuss personal and professional goals and track progress on those toward a formal annual appraisal.

No organization is perfect and as we continue to manage rapid growth, there is more probability for issues in communication to arise. Hyde management is committed to stay on top of this challenge to ensure we maintain our core values and keep our staff our first priority, as our employees are truly our differentiator and only “product,” and we believe that our staff are the best of the best.... MoreLess

Thank you for your feedback! Maintaining the "family feel" is important to our culture as we grow.

With the creation of the Staff Manager role, we are hoping that this will provide some additional opportunity for those interested in management.... MoreLess

Thank you very much for your feedback. It is very unfortunate that this was your experience with Hyde. We are actively working to address many of the areas you have mentioned such as individual career development, stronger and deeper management support across the organization, comprehensive project management infrastructure and focus on retention.

In various regions, our average tenure is 10+ years, which is quite extraordinary, but that is not the case in all areas. We highly encourage any employee to share their concerns with their manager, Human Resources, or any other executive, directly. Your feedback on this platform is very important to Hyde, but communication with your manager would have been very helpful. We want Hyde to be a rewarding and satisfying place to work and if it misses the mark completely for individuals, our organization may not be the best fit.

Our commitment is to hear, acknowledge and work on issues across the organization so that we can be the best service provider to our clients and a rewarding and enjoyable place to work for our employees. We wish you well in your future endeavors!... MoreLess

Thank you for your candid feedback. It sounds like your current experience at Hyde leaves a lot to be desired. We have received similar feedback regarding employee development and are rolling out a new training system this year which will help support our employees in this regard. I highly encourage you to reach out to me directly (Sr. Director, HR), or your manager’s manager, if you are not receiving responses to your phone calls or emails. It is never our intention that you feel isolated or disconnected. This type of feedback passionately moves us to continue setting up programs to keep all of our staff connected and supported, regardless of their actual work location (Hyde office or client site). We are developing additional management infrastructure to improve the employee to manager ratio and have begun an employee program that creates teams of all Hyde employees on client sites and encourages those teams to gather bi-weekly for lunch or a happy hour at Hyde’s expense. We certainly hope that your experience improves and want you to know that HR and management welcome your concerns and ideas for improvement.... MoreLess

Thank you for your feedback.

I find it very disturbing that this is your experience and feedback about Hyde. The senior management of Hyde are long-tenured professionals with extensive industry experience. As CEO, I have been a part of Hyde for 13 years. Prior to Hyde, I have had many years of experience in the biopharma and pharmaceutical industry. My colleagues have similar years of industry experience and even more tenure with Hyde.

I consider the group of experts I work with to be at the top of our field and believe this differentiates us repeatedly from our competitors. Over time, we have grown significantly and expanded our services from our original CIP expertise to now include design engineering, commissioning and qualification, compliance support, international global support of our clients, and the addition of our analytical lab services.

The growth of the company is organic and our continuing vision is to analyze the new directions of our industry and offer services in those arenas. In a recent employee survey, our health insurance and compensation package were rated highly by our employees overall, which we’re very pleased about; clearly your experience has not been the same.

Our goal is continuous improvement. We strive to ensure that our employees past, present and future consider their work at Hyde to be rewarding from a personal and career perspective, and to offer benefits and salary that are competitive and generous. We are proud to offer both our clients and our staff access to Subject Matter Experts in the industry. Should you wish to continue this dialogue, please feel free to reach out to me directly.

Regards
Simon Forder
CEO... MoreLess

Thank you so much for your feedback! We are so pleased that you enjoy your work at Hyde and working with your colleagues – we think they are pretty fantastic as well. Our true differentiator is the quality of our staff. We do great work together and have fun at the same time!

You are absolutely correct that we are in the process of establishing a new training software system that is going to make it very easy to find quick, comprehensive answers to technical questions as well as provide access to our subject matter experts. This system will allow us to collaborate quickly and efficiently, even from our mobile devices. We’re very excited to roll this out to staff, though it’s an immense project and will be accomplished in segments. In the meanwhile, continue to ask your fellow team members, managers, site leads and executives at the company. We are all committed to supporting one another with the technical knowledge needed to complete our work.

With regard to the need for defined career path and opportunities for growth and advancement, Hyde operations and human resource teams are developing a detailed career map with associated training and development. We highly encourage you to schedule a meeting with your manager to discuss the opportunities available and let him/her know the direction you’d like to take with your career.... MoreLess

Thanks for your feedback! I encourage you to reach out to your manager and HR to discuss your concerns about pay, especially if you have been learning new skills in your 3 years of employment.