Habasit Holding USA Reviews | Glassdoor

Habasit Holding USA Reviews

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2.5
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Harry Cardillo
4 Ratings

13 Employee Reviews

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  1. "Assembler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Assembler in Duluth, GA
    Current Employee - Assembler in Duluth, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Habasit Holding USA full-time (More than a year)

    Pros

    It's a great learning experience and place to work at.

    Cons

    No room for growth in learning more or salary.


  2. Helpful (1)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Habasit Holding USA full-time

    Pros

    Co-workers were great, and are a group of dedicated people to work with.

    Cons

    Management is another story. They manage by fear and intimidation. Workers are in constant fear of loosing their jobs. This is not the way to motivate people.They are determinded to make Customer Care into a Call Center. They've got it headed into the wrong direction.

    Advice to Management

    Replace current managment completely. You don't need supervisors to run your customer care department. Quit trying to fix what isn't broken. Habasit hasn't been the same since the last two CEO's took over.

  3. Helpful (3)

    "Politics and Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    good reputation, quality products, good benefits

    Cons

    very political management, favoritism in advancement, not customer focused or process driven.

    Advice to Management

    If they need advice to figure it out, they should not be there.


  4. Helpful (4)

    "Upper and middle management is incompetent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Industry Key Account Manager in Suwanee, GA
    Current Employee - Industry Key Account Manager in Suwanee, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Habasit Holding USA full-time (More than 5 years)

    Pros

    Decent products and pay is good if you know how to negotiate.

    Cons

    No-one in a middle management role knows what to do about the constant changes mandated from senior management. Not 1 ounce of leadership and morale is constantly very low.

    Advice to Management

    Harry Cardillo has not been the CEO for years (unfortunately)


  5. Helpful (5)

    "Poor Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    +45 hour work week for most employees.
    +Above par benefits (Exceptional vacation for employees who started before 2013)

    Cons

    -Swizz CEO has a strong dislike for Americans
    -Finger pointing culture with lack of root cause analysis
    -Executive level managers are engaged in self serving political chess matches that often results in poor treatment of subordinates.
    -Below average pay
    -Employees are often fired without cause

    Advice to Management

    I would not recommend this company to a friend.


  6. Helpful (3)

    "Production Project Coordinator / Customer Focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Suwanee, GA
    Former Employee - Anonymous Employee in Suwanee, GA
    Neutral Outlook
    Approves of CEO

    I worked at Habasit Holding USA full-time (More than 3 years)

    Pros

    Advancement available, a lot of good people to work with inside and out, great benefits

    Cons

    Not true team atmosphere between departments, Lack of communication between departments,


  7. "Great company to work for"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great managment and also the best benefits, time off, and having the flexibility to think outside of the box always

    Cons

    Long hours and days, the work can get tedious but you make the most out of the day and night if you work nights

    Advice to Management

    Listen more carefully to your employees and help us make a bigger better and stronger company than ever beofre and after

  8. "Good company but needs stability in customer service department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Suwanee, GA
    Former Employee - Customer Care Representative in Suwanee, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Habasit Holding USA full-time (Less than a year)

    Pros

    Employees are great, benefits are better than average, location and site are very good.

    Cons

    Customer service department going through too many changes at the same time and makes for a very stressful environment.

    Advice to Management

    Make positive changes slowly, not all at once. Listen to your long time employees.


  9. Helpful (3)

    "I don't like giving negative reviews, but this place is a nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Suwanee, GA
    Former Employee - Anonymous Employee in Suwanee, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Habasit Holding USA full-time

    Pros

    Easy daily commute, very nice employees. A place to work if you just want to keep your head down and not speak to your peers. Also a place to work if you just need a job and have no career progression goals.

    Cons

    Lack of structure, technology is profoundly outdated, upward mobility is limited and seemingly given to those who happen to, "know someone" Low morale

    Advice to Management

    Appreciate & reward the good people. There are people who have been there 10+ years and are still a CSR. The culture is toxic and tenured employees are bitter because they see random people getting promoted to positions they are not qualified for.


  10. "very encouraging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipping Tech I in Suwanee, GA
    Former Employee - Shipping Tech I in Suwanee, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Habasit Holding USA full-time (More than a year)

    Pros

    great benefits in terms of 401k and also health insurance

    Cons

    very poor in terms of employee pay raises

    Advice to Management

    more concern for the employee too..because they make up the company as a whole


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