Habitat for Humanity Reviews | Glassdoor

Habitat for Humanity Reviews

Updated September 19, 2017
525 reviews

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Pros
  • Amazing company to work for great people (in 35 reviews)

  • Healthy work-life balance encourage (in 14 reviews)

Cons
  • pay is minimal, due to being a non-profit agency (in 39 reviews)

  • Poor board of directors decisions (in 11 reviews)

More Pros and Cons

  1. "Habitat for Humanity International (HFHI)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Habitat for Humanity full-time (More than 10 years)

    Pros

    Meaningful work. The work I do has a proven track record of improving peoples lives in meaningful ways.

    Cons

    Bureaucracy can be annoying. The senior leadership team in IT needs a kick in the seat of the pants.

    Advice to Management

    The organization would benefit from a shake-up in IT management. It's ludicrous how long it takes new technology implemented.


  2. "Ambiguous strategy, poor communication, and no team work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Strong brand and mission
    Comparatively Stable Non-profit
    Stress free work environment depending on department
    Wonderful colleagues
    innovative programs

    Cons

    extremely low pay/poor benefits package
    undeveloped/outdated procedures in every department
    every man for themselves mentality
    lack of accountability
    poor forward planning with new programs/projects
    some loan programs are questionable

    Advice to Management

    Hire more high quality talent/increase compensation to attract/retain that talent (fresh blood, new ideas) offer tangible rewards for hard work, dedicate time for adopting industry standard operating procedures in every department, develop/review programs before executing them, get off your butt and find out what your team is up to and struggling with

  3. "This job sucked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Opportunity to work with like minded people

    Cons

    pay was really low for the position


  4. "Excellent mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Habitat for Humanity full-time

    Pros

    The mission is helping people

    Cons

    You simply cannot help everyone

    Advice to Management

    Keep up the good work


  5. "Worked at the local affiliate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Habitat for Humanity full-time (More than 3 years)

    Pros

    Loved my coworkers, great benefits- days off, gym reimbursement, employer match retirement, even a happiness committee, some people really liked their jobs

    Cons

    Managers were all stressed out, plans always seemed to be disrupted and changed, horrible office configuration made it hard to concentrate


  6. "Volunteer"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Volunteer in Spokane, WA
    Former Employee - Volunteer in Spokane, WA

    I worked at Habitat for Humanity (Less than a year)

    Pros

    Gain a lot of responsibilities.

    Cons

    Not a lot of training involved.


  7. "Affiliate CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Habitat for Humanity full-time (More than 8 years)

    Pros

    Rewarding, great team, fun, diverse

    Cons

    Local competition, many responsibilities and lots of energy required

  8. "Volunteer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy and rewarding volunteer work in the community

    Cons

    Many criminals volunteering for community service requirements


  9. "Good starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland, CA
    Current Employee - Anonymous Employee in Oakland, CA
    Recommends
    Positive Outlook

    I have been working at Habitat for Humanity full-time (More than 10 years)

    Pros

    A great place to get your start in affordable housing!

    Cons

    Hard to move up. Multiple, sometimes conflicting organizational cultures.


  10. Helpful (2)

    "Dysfunctional SF affiliate needs to be liquidated and merged with a productive mission-driven affiliate nearby"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Habitat for Humanity full-time

    Pros

    The content of the work was interesting, personally fulfilling, and varied. A few really good people who have worked at this affiliate a long time understand the mission and are making a difference locally. I got to learn more about the community. Work/life balance was pretty good (no one rarely works more than 40 hours a week) and benefits are fairly robust for a nonprofit.

    Cons

    Working here was a complete 180 from my experience as an outsider (volunteer) and my previous impression of Habitat, especially in the office. Turnover is extremely high, and current senior management has no competency or experience in construction or real estate, which is kind of important for a homebuilder. Most employees (managers and non-managers) with talent or applicable experience turn over quickly because they get frustrated with the lack of common sense and bad decisions consistently made by management and quit, or they question that authority and bad decisions and get fired for hurting someone's ego. Since senior managers have no good experience in handling the business of Habitat, all decisions originate with board members, many who are very experienced and knowledgeable. Unfortunately those worthwhile board members are busy working and running their own businesses, so most time, decisions, and involvement fall to retired, non-working, or inexperienced board members that are busy-body limousine liberals and treat the affiliate like it's their own pet project.

    In my time there, I saw millions of dollars squandered in bad real estate transactions and in growing a bloated office staff that contributed nothing to housing production, operations, or raising money. Despite the fact that we all worked in the same physical space, every small department was extremely siloed and there was absolutely no accountability in terms of an individual's role or work output. As long as you talked the talk, you wouldn't get fired for not doing your job. No one was really cognizant or interested in what other departments did, or how they needed to collaborate to get any work done. Departments that did most of the real work and heavy lifting, such as construction and real estate, were chronically understaffed and unappreciated. Much of the office staff would choose to "work from home" and come in to the office 2-3 times a week and be out of touch the rest of the time. Some managers would shirk and take off months at a time just because, claiming disability for supposed accidents or injuries at home.

    Beyond that, it was culturally very weird too. Collectively we all knew something was dysfunctional, so managers would espouse in meetings how we could improve transparency, be more inclusive, and grow careers and reduce turnover. The more this was being said, the more things were getting opaque with major decisions being made by 1 or 2 board members behind closed doors that didn't even know employees' names. The new CEO who started last year liked to say she was instilling a "culture of accountability" but nothing really changed.

    Day-to-day amongst the "little people," the office felt very much like a sorority house, replete with gossip, backstabbing, immature goofing off, and a general lack of professionalism. Most of the staff were young millennials and suffered from special snowflake syndrome. They were unable to communicate any worthy concerns or constructive criticism directly, and instead thought that going behind your superior or co-worker's back to complain was the appropriate avenue. Anyone mature enough to communicate directly with a snowflake would risk said snowflake going to a corner to cry and melt over hurt feelings. Human resource and operations managers would also abuse their power by trying to reprimand employees that weren't even under their supervision.

    Advice to Management

    To Management - Just leave and hand over the keys to leaders in another affiliate who actually understand the mission of Habitat to create homeownership for low income families. This affiliate has become bloated and corrupt in that all decisions are made to stroke the egos of a handful of wealthy donor board members, and not for what is in the best practical interest of the families Habitat is supposed to serve. In the words of a handful of longtime employees who understand the point of Habitat, "When did this affiliate become about ego and ambition instead of serving our families?" and "Why are we trying to be a French restaurant when we know how to make really great burgers and fries?"

    Or do nothing - business practices have been wasteful and unsustainable for several years at least, and the affiliate now has to borrow money just to make payroll. I estimate that within a year the majority of the staff will need to be laid off to avoid complete insolvency. Current real estate projects are also millions over budget and unfunded, so it is questionable this affiliate would be able to remain a going concern and carry out its mission.

    Despite all of these internal problems, I still believe in the mission and ability of Habitat overall, and hopefully time and restructuring can correct these mistakes. Probably not the first time an affiliate has bitten off more than it can chew.


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