Hachette Book Group Reviews | Glassdoor

Hachette Book Group Reviews

Updated May 28, 2017
99 reviews

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Full-time Part-time

3.0
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David Young
53 Ratings

99 Employee Reviews

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Pros
  • Oh, and there were tons of free books on "take shelves" around the office (in 27 reviews)

  • Good work life balance programs (in 6 reviews)

Cons
  • Lack of direction, lack of communication between departments, management not taking ownership of their bad ideas (in 5 reviews)

  • Too many changes with not enough thought going into these changes by upper management (in 8 reviews)

More Pros and Cons

  1. "Order Entry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Processor in Boston, MA
    Former Employee - Order Processor in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hachette Book Group part-time (More than a year)

    Pros

    Strong sense of team without micromanagement, even though job involved close attention to detail. Managers who remained willing to answer questions even after official training period ended. Internal information was always shared rapidly and company policies were clear. Online systems were in place to submit anonymous questions and problems to HR. HR in general did a great job. There were also plenty of office-wide opportunities to network, de-stress, team build, etc--things like pumpkin carving at Halloween, or special author visits to the office. Oh, and there were tons of free books on "take shelves" around the office!

    Cons

    It wasn't until after I left that the Order/CS department was rebuilt in Indiana, but I did go through the Boston office's move from one building to another. For a large company, it seems that Hachette is still trying to find its footing in terms of basic organization, which was particularly annoying for the PT workers in Order Fulfillment (now Customer Services) who were actually "forgotten about" during the move and were placed in a closet-like space in the shiny new building, for lack of real desks.

    As for the job itself (order entry), it could be tedious at times, and there were lots of ways to make a mistake, so when you weren't bored, you could get paranoid pretty easily, especially with rush orders being placed right before shipping deadlines. But as I said above, managers went above and beyond to help out, sharing information and tips constantly.

    Advice to Management

    Keep on sharing information quickly and clearly with subordinates.


  2. Helpful (2)

    "Little, Brown department at Hachette is unnecessarily exhausting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hachette Book Group full-time (More than 3 years)

    Pros

    Get to work on great projects, but have to fight more senior coworkers for them. If you don't fight for them, you'll get nothing.
    Some people in other departments are friendly.
    The office is bright and mostly clean.
    Free books.

    Cons

    Lots of cliques. People gossip nastily about you and others on a daily basis when you're not present.
    People are unfriendly just because they can be.
    Senior members lord their power over you instead of being professional.
    Senior members will give you their own workload so they can go to lunch longer or go home early.
    High level bosses are never around.
    Coworkers routinely talk about being unhappy and ready to 'escape'.
    Multiple years of losing money means we get small bonuses and raises.
    Open floor plan is loud and exhausting.
    Lazy people who complain about working hard the loudest seem to get rewarded.
    All the nice and hardworking coworkers leave quickly.

    Advice to Management

    Pay your coworkers more, or else talent leaves. Fire or reprimand lazy and unprofessional coworkers. Listen when we provide ways to improve business.


  3. Helpful (1)

    "Toxic Abyss"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back Office in Boston, MA
    Former Employee - Back Office in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hachette Book Group full-time (More than 10 years)

    Pros

    Free books.
    Decent benefits.
    In the trenches, some truly amazing people.

    Cons

    Inept "leaders" across executive and management levels.
    No room for advancement without a brown nose and cheap tricks.
    Boston office is being torn apart as NYC increases their bonuses despite declining sales and awful books.
    IT "support" continues to decline and destroy client relations.
    Unnecessary tension between all offices and across departments.
    Company does NOT value employee work, knowledge or ambition.

    Advice to Management

    Eliminate all executives, VPs and most Directors.
    Find operations and distribution leaders who desire process improvement and stellar customer/client services.
    RETAIN talent!


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  5. "Senior Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Designer in New York, NY
    Former Employee - Senior Designer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hachette Book Group full-time (More than 5 years)

    Pros

    brand new office, more digital than prints in marketing dept

    Cons

    to0 open office space, vice president only care about profit not design, quantity than quality


  6. Helpful (1)

    "Financial Services Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    Pros

    Friendly people, good work ethics

    Cons

    Compensation does not always reflect their value of employees, or in accordance with similar jobs in the area


  7. Helpful (4)

    "Good place to work if you don't want to advance quickly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hachette Book Group full-time (More than 3 years)

    Pros

    Good work-life balance. Good people. Decent benefits. Excellent discount on HBG and client books.

    Cons

    Insurance costs a little high, not always a clear path for promotion and career. Salaries are on the low end. By raising salaries based on % of current salaries, it is impossible to catch up to current market values and pay employees equitably.

    Advice to Management

    Slow down on the mergers & acquisitions. We don't need to become Penguin Random House to succeed. The constant adds to clients and business acquisitions without major system upgrades are overwhelming our infrastructure and employees. Sometimes management forgets to think about the everyday employees and logistics because they are caught up in big picture.


  8. Helpful (3)

    "Mixed bag, but mostly good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Publicist in New York, NY
    Current Employee - Senior Publicist in New York, NY
    Recommends
    Approves of CEO

    I have been working at Hachette Book Group full-time (More than 5 years)

    Pros

    - I've never worked with a friendlier and more passionate group of colleagues. Most of Hachette's employees truly care about their work, even if they don't always make the right decisions. The people really make this place.

    - Though the books are great, too! I'm genuinely proud of most of the things we publish. Quality is a concern here.

    - Solid benefits. Good PTO policies (unlimited sick days!); medical/dental/vision insurance are decent and comparable to or better than at many other companies.

    - Consistent raises and bonuses... even if they're not as high as you might like.

    Cons

    A lot of the problems here are, I think, endemic to the industry (and corporate culture as a whole). It's hard to move up, unless you're lucky. Salary increases favor those who jump around, rather than those who are loyal to the company. Cost-cutting is rampant. But I think you'd be hard-pressed to find any publishing company that acts differently. It's just a tough time.

    Advice to Management

    You have a lot of incredibly talented employees who are working hard and getting frustrated with work increases and low pay. Please recognize that you're going to lose a lot of talent if you can't address this.


  9. Helpful (5)

    "Stuck in time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Hachette Book Group full-time (More than 5 years)

    Pros

    If you are willing to make decisions you can have a meaningful impact

    Cons

    Systems are awful. Upper management is unwilling to make difficult choices.

    Advice to Management

    Get rid of the COO and get rid of underperforming publishers


  10. Helpful (3)

    "Don't Bother"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Boston, MA
    Former Employee - Finance in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Positive company culture with a lot of great talent at work
    -Good vacation package
    -Free books, if you care.

    Cons

    -The pay is substandard and does not get any better. The raises are a joke, the bonuses are insulting, and the cost cutting is only getting worse. Being promoted means a vastly increased work load for a negligible raise. Bottom line, it's just not worth a career here.
    -Tone deaf and out of touch senior management, who do not know how to value workers or adjust to the changes in their industry.
    -IT is a joke, and chronic system issues stall productivity constantly. This company runs on the latest 1990s technology.
    -Millennials who only want to plan parties and be promoted after a few months, no thanks.

    Advice to Management

    Resign, so that you can be replaced.


  11. Helpful (3)

    "The company has so much potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Publicist in New York, NY
    Former Employee - Associate Publicist in New York, NY
    Recommends
    Negative Outlook

    I worked at Hachette Book Group full-time (More than 3 years)

    Pros

    -Most colleagues/higher ups really do care about your needs, troubles etc
    -Vacation and sick day policy is great
    -Office environment is beautiful. The change to open floor plan in 2014 did not impact as hard as many thought.

    Cons

    -Company is too top heavy, and many gifted and young talent are leaving because there is no room for promotion
    -Lots of people are not willing to change with the times. You can't market/edit/publicize a book the same way you did 10 years ago. Times are changing, but the people aren't willing to try these new things (mainly the older, top management)
    -Editorial runs EVERYTHING. Which makes no sense. They're too busy telling marketing and publicity what to do and not acquiring better books (this is some, not all)
    -Budgets are low across imprints, which leads to a heavier dependency on publicity. It isn't fair to stress out one department because the company isn't willing or able to put money into other things.

    Advice to Management

    Really look at all your departments and ensure everyone is being treated fairly and equally. Stop putting money into quick fixes and invest in long term authors and employees!


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