Hachette Book Group Reviews | Glassdoor

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Hachette Book Group Reviews

Updated January 10, 2018
116 reviews

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116 Employee Reviews

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Pros
  • Oh, and there were tons of free books on "take shelves" around the office (in 36 reviews)

  • Excellent company, very good benefits (in 12 reviews)

Cons
  • Upper Management not in touch with day to day operations (in 13 reviews)

  • Lack of direction, lack of communication between departments, management not taking ownership of their bad ideas (in 5 reviews)

More Pros and Cons

  1. "Great books and work environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    - Friendliest people to work with, really easy to get to know co-workers. They're super willing to offer advice and chat about the publishing industry and their experience.
    - You work with interesting books and supervisors make sure that you're getting your hands dirty with work.

    Cons

    - Should organize more intern bonding activities

    Advice to Management

    - Keep up the good work!


  2. Helpful (8)

    "Stuck in time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Hachette Book Group full-time (More than 5 years)

    Pros

    If you are willing to make decisions you can have a meaningful impact

    Cons

    Systems are awful. Upper management is unwilling to make difficult choices.

    Advice to Management

    Get rid of the COO and get rid of underperforming publishers

  3. Helpful (6)

    "Don't Bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Boston, MA
    Former Employee - Finance in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Positive company culture with a lot of great talent at work
    -Good vacation package
    -Free books, if you care.

    Cons

    -The pay is substandard and does not get any better. The raises are a joke, the bonuses are insulting, and the cost cutting is only getting worse. Being promoted means a vastly increased work load for a negligible raise. Bottom line, it's just not worth a career here.
    -Tone deaf and out of touch senior management, who do not know how to value workers or adjust to the changes in their industry.
    -IT is a joke, and chronic system issues stall productivity constantly. This company runs on the latest 1990s technology.
    -Millennials who only want to plan parties and be promoted after a few months, no thanks.

    Advice to Management

    Resign, so that you can be replaced.


  4. "Nice work environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great benefits and good place to work.

    Cons

    Too many changes with not enough thought going into these changes by upper management.


  5. Helpful (4)

    "The company has so much potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Publicist in New York, NY
    Former Employee - Associate Publicist in New York, NY
    Recommends
    Negative Outlook

    I worked at Hachette Book Group full-time (More than 3 years)

    Pros

    -Most colleagues/higher ups really do care about your needs, troubles etc
    -Vacation and sick day policy is great
    -Office environment is beautiful. The change to open floor plan in 2014 did not impact as hard as many thought.

    Cons

    -Company is too top heavy, and many gifted and young talent are leaving because there is no room for promotion
    -Lots of people are not willing to change with the times. You can't market/edit/publicize a book the same way you did 10 years ago. Times are changing, but the people aren't willing to try these new things (mainly the older, top management)
    -Editorial runs EVERYTHING. Which makes no sense. They're too busy telling marketing and publicity what to do and not acquiring better books (this is some, not all)
    -Budgets are low across imprints, which leads to a heavier dependency on publicity. It isn't fair to stress out one department because the company isn't willing or able to put money into other things.

    Advice to Management

    Really look at all your departments and ensure everyone is being treated fairly and equally. Stop putting money into quick fixes and invest in long term authors and employees!


  6. Helpful (1)

    "Passionate but bureaucratic culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hachette Book Group full-time

    Pros

    -free books!
    -most people really care about the work they're a part of
    -the terrible IT situation promotes a culture of problem-solving

    Cons

    -publishing is dying
    -management is out of touch with employees and seems generally clunky and incompetent
    -massive bureaucracy
    -unambitious culture and clock in clock out mindset

    Advice to Management

    Consider back office employees more and worry about efficiency; so many departments were redundant


  7. Helpful (6)

    "Former coworker was right!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Boston, MA
    Current Employee - Customer Service Representative in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hachette Book Group full-time (More than 8 years)

    Pros

    The people I WONT BE ABLE TO WORK WITH ANYMORE!
    Free books, which I'll sell to make rent now!
    The vacation time of which I'm about to take all of at once!

    Cons

    I'm not surprised, a coworker who left last Summer always said that the NY office would find a way to eliminate the Boston office! We were just told not 2 weeks ago my dept (customer service) and Claims were being eliminated and moved to our warehouse facility in Lebanon, IN! We "of course" have the option to transfer to Lebanon, but who the heck wants to move from Boston to Indiana!?!?! So now many people who have only known HBG will be looking for work and NY doesn't give a damn! Watch out to the rest of the Boston office it's only a matter of a few years (I give it 3) before the rest of the departments are divided between NY and Indy!

    Advice to Management

    Update your resumes because you're next!

  8. Helpful (8)

    "I'm disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Boston, MA
    Current Employee - Customer Service Representative in Boston, MA

    I have been working at Hachette Book Group full-time

    Pros

    There are a lot of talented, hard working people in the Boston office. I really adore my coworkers.

    Cons

    Customer Service and Claims were recently laid off, and I'm unable to stand by the company's decisions. I'm not sure how the company expect to re-build the customer service team from the ground up because the knowledge base is located in the Boston office. We have employee's with one (sometimes two) decades of experience. HBG has left a bad taste in my mouth.


  9. Helpful (7)

    "Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Boston, MA
    Former Employee - Analyst in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hachette Book Group full-time (More than 10 years)

    Pros

    All have been taken away

    Cons

    Company has eliminated Customer Service in Boston. Many hard working people either have to relocate to Indiana or lose there job. Senior Leadership continues down there path of horrible decisions. This company does not have a good future. Talented employees continue to leave and there are not many left.

    Advice to Management

    Fire yourselves


  10. Helpful (3)

    "Working at Hachette"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Hachette Book Group full-time (More than a year)

    Pros

    On the whole, this is a very friendly culture. It's also a group of very smart, competent people.

    Cons

    Morale is very low right now after a move to open floor plan and lay-offs in 2014.


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