Hailo Reviews | Glassdoor

Hailo Reviews

Updated August 17, 2018
26 reviews

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3.6
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Hailo CEO Andrew Pinnington
Andrew Pinnington
10 Ratings

26 Employee Reviews

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  1. "Driver Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team and management. Fast paced but a great learning opportunity

    Cons

    Work never ends. Lack of business tools.


  2. "ok place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Engineer in London, England (UK)
    Former Employee - Senior Engineer in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hailo full-time (More than a year)

    Pros

    Good benefits, great people, cool office

    Cons

    management not in tune with each other

    Advice to Management

    Get it together

  3. "Fun & Interesting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Approves of CEO

    I worked at Hailo full-time (Less than a year)

    Pros

    Great office space and location. Cutting edge technology and highly experienced team.

    Cons

    Bit of a disconnect personally with the executive team.


  4. Helpful (1)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Hailo full-time

    Pros

    Great british brand with a tight-knit team

    Cons

    Not tackling the source-problems that generated the customer complaints

    Advice to Management

    Be more transparent


  5. "Great place to grow & learn, expect a challenge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flat hierarchy...loads of scope to learn from other teams in different cities. The product is still excellent, Hailo is dominating certain cities, green shoots for the future.

    Cons

    Flat hierarchy...hugely competitive market, still trying to carve out a niche, some legacy issues with employees and discrepancies in general pay for similar positions with varying levels of responsibility. Nothing is a sure thing in ride-sharing with competing behemoths rolling around, you have to be comfortable with uncertainty and change...

    Advice to Management

    Continue to pull employees through the company, promoting from within, ensure even-spread of benefits.


  6. Helpful (3)

    "The birthplace of microservices in London"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hailo full-time (More than a year)

    Pros

    Learn about the history of scaling microservices in Hailo's journey. This company still has pretty cutting-edge technology compared to most other companies. If you're looking to learn a lot new things as a software engineer and work with very fun people, there isn't really anywhere better.

    The office is in a prime location and the culture is very easy going. There's a positive outlook on the future direction.

    Cons

    It's a still a startup, so be a little prepared to embrace a little uncertainty. Projects can sometimes quickly take unexpected twists. That's pretty normal for a startup of this nature though, this isn't the company for you if you want something very stable.

    Advice to Management

    So far so good. New starters are being on-boarded properly. I'm happy with senior management.


  7. Helpful (2)

    "By far, the best place I've ever worked!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Designer in London, England (UK)
    Current Employee - Product Designer in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hailo full-time (More than a year)

    Pros

    Amazing, intelligent people collaborating in all the right ways to get things done. Bags of passion and enthusiasm can be felt around the office, everyday.

    Design and technology make the world a better place and at Hailo Designers and Engineers work hand in hand to create awesome products.

    We also have a beautiful office in one of London’s top notch locations, which means lots of great choices for food and coffee. The office itself is creative and fun with a much loved games room where cocktails are served Friday evenings.

    Cons

    Yup, can't think of any.

    Advice to Management

    Keep up the good work, I have seen much improvement.

  8. Helpful (2)

    "Amazing people and best work environment I've ever worked in!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hailo full-time (Less than a year)

    Pros

    the people are brilliant - so switched-on and incredibly clever, always willing to help and go above and beyond in their jobs, open communication from the top and a real sense of making a personal difference to the company whatever role you are in, amazing benefits package, free breakfasts and snacks and a great office location

    Cons

    office space could be more inclusive in London - separate rooms make this difficult sometimes

    Advice to Management

    move office space to allow for more open communication between teams


  9. "For being a Start-up is a good company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Flatten hierarchy, fast environment, flexible working hours.

    Cons

    No defined direction of the Company.


  10. Helpful (1)

    "Hailo on the up and up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Hailo full-time (More than a year)

    Pros

    New leadership really giving clear focus and direction.
    Tech Team outstanding in terms of talent and creativity
    Technology genuinely cutting edge microservices architecture in Go

    Cons

    Still some work needed building out some teams to tackle opening new markets at sufficient speed
    Competing with Uber's infinite cash requires full use of collective imagination

    Advice to Management

    Carry on great start
    Focus on OPs ramp up


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