Hain Celestial Reviews | Glassdoor

Hain Celestial Reviews

Updated May 1, 2017
22 reviews

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Hain Celestial Chairman, President, and CEO Irwin D. Simon
Irwin D. Simon
12 Ratings

22 Employee Reviews

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Pros
  • Work Life Balance, Outgoing environment (in 7 reviews)

  • They mean well in their quest to be an industry leader in the natural and organic CPG business (in 4 reviews)

Cons
  • They DO NOT offer work-life balance (in 3 reviews)

  • This mostly stemmed from poor upper management in this area (in 4 reviews)

More Pros and Cons

  1. Helpful (4)

    "All good things must come to an end"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hain Celestial full-time (More than 5 years)

    Pros

    Pay, benefits, hours,
     Home based office

    Cons

    MANAGEMENT, communication, MANAGEMENT, human resources, MANAGEMENT, opportunities

    Advice to Management

    Picking your managers from outside only frustrates capable and willing employees. Pick from the existing pool.


  2. Helpful (18)

    "Yikes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    * Opportunities to drive improvements.
    * High turnover does result in an ability to show, on paper at least, a rapid career progression as those open positions are backfilled.
    * Work life balance is rather reasonable.

    Cons

    * Breathtaking lack of strategic ability leads to recurring firefighting.
    * Poor communication internally of strategy or progression against it. This year, the company missed reporting it's required quarterly financial results to Wall Street, and the internal messaging was "don't worry about, just keep doing your job".
    * No cascaded (or even reviewed) objectives results in a non-performance based incentive system - on a 5 point scale, if you get a 2 or a 5, there is no systematic linkage to your compensation. Bonuses are discretionary (read: not paid out) while senior executives have a compensation structure that Wall Street itself has identified as obscene for an organization of this size/performance. Meanwhile, the CEO has his brand new sports car delivered to him in front of the company offices literally the day he informed the company that due to financial pressures, no bonuses were forthcoming. Classy.
    * Nepotism runs amok; senior levels can be fantastically disconnected with how modern business operates as a result (or even how their portion of the business runs).
    * Management by yelling prevails. If you're not confident in your competencies, be loud, turn red, and pound the table? Very 1950's-esque forceful style.
    * Company grows by acquisition, but isn't able to integrate systems and has chosen to not fund process improvements for those companies it's already acquired.
    * Cross functional planning and execution simply does not exist. Each team can 'opt out' of corporate projects, which creates an immense amount of churn and waste.
    * 401k match, while it exists, is pretty low (2% or something small). No pension. High insurance employee contribution.
    * "Just ship it" mentality - get it out! is the mantra, disproportionately small focus on quality.
    * CEO is an utterly fantastic train wreck. I don't know how else to say it. Really quite remarkable.

    Advice to Management

    Guys. We live in a world where employee engagement has been proven over and over and over to drive results. Engage your employees by investing in them, communicating to them, and upgrading the leadership structure. Review your overseas business practices to ensure compliance with the foreign anticorrupt practices act. Link compensation to performance, and review your salary banding. Structurally align the functions to get them on the same page and hold them accountable.

  3. Helpful (10)

    "Good company, poor employee focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lake Success, NY
    Former Employee - Anonymous Employee in Lake Success, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Hain has a great range of products and a lot of potential to grow its business. There is a lot of demand for a "healthier alternative" which Hain is in a good position to capitalize on if it can get the right strategy.

    Cons

    Hain hasn't paid a bonus in years. The bonus program is entirely discretionary, so even though the company's sales and net income have grown year over year for several years, employees that made this possible haven't shared in that success. While there are promotion opportunities within Hain, a lot of them involve working out of the NY headquarters, and there doesn't seem to be an overall strategy within the company to retain top talent.

    Advice to Management

    You have to fix the bonus program, making it discretionary instead of performance based is unheard of for a multi billion dollar company and makes your overall compensation package substantially lower than competitors. It's hard to attract top tier talent when the total compensation doesn't compare. There is very little communication about the state of the business from the CEO in general.


  4. Helpful (14)

    "A resume bullet point that's actually an intellectual vacuum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Lake Success, NY
    Former Employee - Operations in Lake Success, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hain Celestial full-time (More than 3 years)

    Pros

    Hain will provide you the exposure to a publicly owned, quarterly driven, company. You will have the opportunity to touch upon multiple information systems. The benefits (health insurance, PTO) are fair.

    Cons

    Hain's culture lends itself to pushing away good talent. A common 'motto' there is that good people will leave once they realize they're unable to improve anything. However, Hain management does not seem to recognize this issue, as they continue to seek talent from top companies and/or ivy league schools. Unfortunately, the culture is such that it is nearly impossible to impact change, or to even have a conversation on foundation building. The sole focus is the end of the current quarter.

    Their systems are generally disconnected. The ERP system is several decades out of date (green screen), the MRP system is developed in house, and all systems are underutilized.

    For every competent manager, there are three that owe their position to nepotism. There is no motivation to make employees look to leave the company than to promote others, who are widely known as being incompetent, to pay them less than they are worth, and to remove any type of bonuses. Hain cancelled their holiday bonus several years in a row, with the scapegoats being totally unrelated issues.

    Advice to Management

    Value good employees, rather than motivating them to look for better. Actually commit to some business reengineering that focuses on long term improvement, rather than short term fire drills. Do not expect your employees, who don't get stock options, to feel motivated, or disappointed, buy the stock price. Stop chief management from micromanaging.


  5. Helpful (6)

    "Morale is very low"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Hain Celestial full-time

    Pros

    Successful industry, gain a lot of knowledge on the food industry, dress down Fridays, good location if you live in Long Island and do not want to travel to the city.

    Cons

    Morale is very low, distinct separation between staff and executives, lacks good communication, besides health insurance employees are not offered a lot of benefits, favoritism is apparent.

    Advice to Management

    There is a great need to work on the morale in this company. The only people who seem to really enjoy their work and the company are the high-level executives.


  6. Helpful (1)

    "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Management in Philadelphia, PA
    Current Employee - Operations Management in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at Hain Celestial full-time (More than 3 years)

    Pros

    Good market pay, but poor leadership

    Cons

    Low management integrity and direction, fake

    Advice to Management

    Get involved in the plants


  7. "Intern at Hain Celestial"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hain Celestial as an intern

    Pros

    Great brands, and beautiful office.

    Cons

    Bad culture; no one seems to be very happy to be there.

  8. Helpful (14)

    "Brand Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boulder, CO
    Former Employee - Anonymous Employee in Boulder, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hain Celestial full-time (More than 3 years)

    Pros

    One of the biggest names in the natural foods industry that sticks to its commitment of creating transparent food products made with high quality ingredients

    They aim to grow by continuously acquiring young, promising natural product brands with national reach.

    The team is filled with knowledgable and highly-experienced professionals in every aspect of retail food production, promotion and sales. It is fairly easy to get ahold of and learn from these professionals who, in-general, have down-to-earth/supportive personalities.

    Cons

    The Company is stretched too thin. I like the idea of wearing a few different hats in a role, which enable me to further apply my skills, learn and contribute to the Company's growth. However, Hain does not have/cannot afford the management structure to follow-through with promises and or rewards made to employees who provide sustained success and commitment to the Company.

    The Company's business model fundamentally contradicts its target consumer's ideology of purchasing natural goods. As the natural food consumer becomes increasingly concerned with buying local products created with sustainable practices, he/she grows wary of buying from a national brand that lacks character, attention to detail and sustainable practices.

    Although this may sound harsh, I partially agree with another reviewer's statements in regard to Hain: "It is where good brands go to die." Natural food/products require above-average TLC to ensure maximum accountability through excellent customer service and closely managed production teams. Additionally, having a young (less than 10 year-old), natural product brand adhere to a strict a corporate budget can be detrimental to its survival: On several acquisitions, Hain failed to achieve continued rates of growth on behalf of the acquired Brand mostly because it could not fund new projects or pay for an additional employee. Hain's current acquisition model essentially operates on limiting up-front costs as possible; they slim down an acquired Brand's team to the bare minimum, which only allows for the the Brand to sustain rather than grow in its market segment. This can be detrimental to a Brand's survival in a space that is highly competitive/innovative both on regional and national levels.

    This model is simply inapplicable in an ever so evolving industry, which requires successful Brands to uphold a memorable story/identity, the utmost quality/accountability and timely innovation. It is an oxymoron for Hain to apply a single model that will plug-and-play with each of its 45 natural product Brands, which inherently made their money by differentiating themselves and having a keen attention to detail within their specific product segment.

    For these reasons, Hain's lack of bandwidth is the number one cause for its products falling short and its employees becoming dissatisfied. There are too few people assigned to too many tasks/projects that don't receive enough attention.

    No free food! No healthy food offered to employees! How can Hain be one of the leading natural food producers in the country and yet it does not offer discounted products to its employees?!

    Your company cafes feature products that don't even come close to the quality standards of the Brands you own.

    Advice to Management

    Invest in Brands with sustainable practices, especially in the distribution segment of the business.

    Incorporate a formal management structure that outlines scheduled reviews/goals/promotions for your employees. Instill trust with your employees by following through with your promises.

    Believe in the industry you are operating within and wear it on your sleeve. There is no "spunk," creativity or liveliness around the Hain Brands. You must embody the industry you aim to seek revenue from.


  9. Helpful (1)

    "Bonus issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Stable company until they're bought buy someone

    Cons

    Bonus payouts are typically 1 year behind


  10. Helpful (3)

    "Underwhelming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Director in Lake Success, NY
    Former Employee - Human Resources Director in Lake Success, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Hain Celestial full-time (More than a year)

    Pros

    Value growth for the stock holders

    Cons

    Irregular and seemingly arbitrary bonus payments, inconsistent messaging to employees, no learning and development programs

    Advice to Management

    Focus on the employees, get better at transition following M&A.


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