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HairClub Reviews
Updated Jun 2, 2023
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Found 554 of over 567 reviews
63% Recommend to a Friend
70% Approve of CEO
Found 552 of over 567 reviews
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Recommend to a Friend
Approve of CEO
Mike Nassar
275 Ratings
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Top Review Highlights by Sentiment
Pros
- "Hair Club has given me the amazing opportunity to help people change their lives and feel good about themselves." (in 17 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of HairClub and is not affected by filters.
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- Former Employee, more than 5 years★★★★★Featured Review
Great career family oriented
Mar 21, 2023 - Stylist in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Pay, pro, health insurance, 402k, gratis, building relationships, family oriented, lots of training.
Cons
Really no complaints loved my job
Continue readingThank you for your service and best wishes!
- Former Employee★★★★★
Pros
I loved the hair doing.
Cons
It had very Long shifts.
Continue readingHairClub Response
President and CEO
Thank you for your feedback. We are constantly striving to keep our Center schedules to no more than 40 hours/week.
- Current Employee★★★★★
Pros
Positive culture, passionate people who care about the clients and each other.
Cons
Some teams can be a little gossipy.
- Current Employee, more than 10 years★★★★★
Pros
Great coworkers , positive work environment, helpful and knowledgeable staff! Lots of snacks and staff lunches! Amazing clients! They all feel like family! Regular schedule!
Cons
Saturdays! ( truth be told I love my Mondays off) The need for more consistency.
Continue readingHairClub Response
President and CEO
Thank you for your long tenure! We were glad to offer more than 6 Saturdays off this year. We appreciate our entire staff and will continue to strive to recognize and reward everyone, more often.
- Current Employee, more than 8 years★★★★★
Pros
We help people everyday and give them their best hair days! This company has provided me with so many opportunities to grow and continue to grow- love the Club! Great PTO program, benefits and work with some really great people!
Cons
None that I can think of- always learning something new!
HairClub Response
President and CEO
Thank you for your dedication and positivity! Cheers to many more years!
- Current Employee, more than 3 years★★★★★
They don't manage well, leadership lacking skills.
Apr 23, 2023 - Anonymous Employee in Minneapolis, MNRecommendCEO ApprovalBusiness OutlookPros
Your clients will feel like family sometimes.
Cons
There is a culture of ick here- Bossy Supervisors and unhealthy Management styles. Lots of women overseeing each other in a catty environment st location with little to no training. Corporate is clueless.
Continue reading - Former Employee, less than 1 year★★★★★
Great product
Feb 15, 2023 - Front Desk Receptionist in Staten Island, NYRecommendCEO ApprovalBusiness OutlookPros
I liked working for the company, they help alot of people.
Cons
Unfortunately, the office was run emotionally but I guess it's the nature of the business. You try to please everyone and get caught up and involved in everyones story and its hard not to feel for clients, as most clients come in so often for treatments its hard not to become involved. It is a hard line to tow.
Continue reading - Former Employee, more than 5 years★★★★★
Pros
Health insurance steady pay pto
Cons
Toxic work environment mistreatment of stylists
Continue readingHairClub Response
President and CEO
Sorry things didn't work out for you. Best wishes
- Former Employee, more than 5 years★★★★★
Pros
Nice office, good stylists, interesting
Cons
Hours, politics, corporate BS, high pressure sales
HairClub Response
President and CEO
Sorry things didn't work out for you.
- Former Employee, more than 3 years★★★★★
Great culture bad products and services
Mar 29, 2023 - Sales Consultant in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
Love the culture, it's a very fun and inviting environment. Clients are nice and I really enjoy helping them.
Cons
The services suck, clients see no results. Also, it's extremely expensive and I feel it's not worth the money. Very hard to sell and be prepared for constant refunds that hurt your paycheck.
Continue readingHairClub Response
President and CEO
We're constantly looking to enhance our overall product and service offering. Sorry things didn't work out for you.
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HairClub Reviews FAQs
HairClub has an overall rating of 3.7 out of 5, based on over 567 reviews left anonymously by employees. 63% of employees would recommend working at HairClub to a friend and 65% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
63% of HairClub employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HairClub 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at HairClub to be culture, career development, benefits and the cons to be senior leadership, management.
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