Hallmark Reviews | Glassdoor

Hallmark Reviews

Updated April 20, 2017
191 reviews

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2.0
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Hallmark Vice Chairman, President, and CEO Don Hall Jr.
Don Hall Jr.
52 Ratings

191 Employee Reviews

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  1. "Installation Merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Supervisor in Jersey City, NJ
    Current Employee - Territory Supervisor in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hallmark part-time (More than a year)

    Pros

    Flex hours, Equipment is easy to use

    Cons

    No training, Management is slow to respond to you, Hours can range from none to 30 plus

    Advice to Management

    Training should be better


  2. Helpful (1)

    "Wonderful place to work if you want to run your legs off and still not be satisfactory!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Processor in Liberty, MO
    Current Employee - Order Processor in Liberty, MO

    I have been working at Hallmark full-time (More than a year)

    Pros

    Wonderful benefits, great exercise and decent pay but not enough to kill myself

    Cons

    Unrealistic point rate and threatened to lose job constantly due to point rate


  3. Helpful (3)

    "Micromanagement, Sweatshop attitude, No room for advancement, written up for leaving your station to use the bathroom."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Support Center in Kansas City, MO
    Former Employee - Retail Support Center in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hallmark full-time (More than 5 years)

    Pros

    Better than average pay.
    Employee shop with deep discounts. Employee gym on site for after work. Paid parking. Training program.

    Cons

    Challenge of feeling good about your job, being constantly scrutinized, phone conversations recorded. Not very rewarding work.
    Company not as fair on people of color.

    Advice to Management

    Stop treating people like they are not human beings.


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  5. Helpful (3)

    "Retail Merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Merchandiser in San Antonio, TX
    Current Employee - Retail Merchandiser in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hallmark part-time (More than 3 years)

    Pros

    You work totally by yourself.

    Cons

    Super low pay compared to other Merchandising companies. Lack of training in Supervisory rolls. Too much info emailed from Corporate which doesn't pertain directly to your market. Hours are truly Seasonal,off seasons 5-8 weekly on seasons up to 28 weekly. Be prepared to work holidays that are not paid time +1/2 and some weekends,

    Advice to Management

    Train your Managers and Supervisors more efficiently.Offer Supervisors training on people skills as they are our direct connection.Don't change territories every March. Keep things flowing.


  6. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Hannibal, MO
    Former Employee - Sales Associate in Hannibal, MO
    Doesn't Recommend
    Negative Outlook

    I worked at Hallmark part-time (More than a year)

    Pros

    Customers were generally pleasant and enjoyed assisting them in their purchases.

    Cons

    Random and inconsistent scheduling of hours, odd break times, back room/break room dirty, manager did poor job of managing and was on her phone most of the time (personal business), most of decisions are made from management team that never steps foot in the local store. Lengthy check-out process with outdated registers/credit card machines.

    Advice to Management

    Individual managers should be making more decisions at local level with less penalties and "strikes" being handed down from corporate. Sales associates should have positive reinforcement along with the barrage of negative reinforcement.


  7. Helpful (2)

    "Depends on regional owner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Clerk in Raleigh, NC
    Former Employee - Retail Sales Clerk in Raleigh, NC

    I worked at Hallmark full-time (More than 3 years)

    Pros

    Low stress. Sometimes can be fun.

    Cons

    Low pay. No benefits. High turnover. Clock in and out for 10 minute breaks. No room for advancement.

    Advice to Management

    Take care of your employees and they will take care of customers.


  8. Helpful (1)

    "Ups and Downs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Merchandiser in Frederick, MD
    Former Employee - Retail Merchandiser in Frederick, MD

    I worked at Hallmark (More than 5 years)

    Pros

    Flexibility, decent pay for part time

    Cons

    Not very organized, holiday hours are long, have to work a lot days leading up to holiday and the day after every holiday


  9. Helpful (2)

    "Merchandising"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Merchandiser in Brighton, CO
    Former Employee - Retail Merchandiser in Brighton, CO
    Doesn't Recommend

    I worked at Hallmark part-time (More than a year)

    Pros

    It is a flexible work schedule

    Cons

    Low pay, very few hours until the holidays and then overwhelming work during holidays.

    Advice to Management

    Way more is expected of the merchandiser than is compensated for. There isn't enough room for advancement. The core merchandise rarely changes and needs serious updating. Pay is way to low for the work involved. Only plus side is it's flexible and my particular area manager was awesome. Holidays are a nightmare, so much product to get out in such a short time with no extra help.


  10. Helpful (4)

    "Unrealistic expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Merchandiser in Tampa, FL
    Former Employee - Retail Merchandiser in Tampa, FL

    Pros

    Flexibility of hours and working unsupervised.
    Nice for retirees or working Moms who require a short day.

    Cons

    Demanded I work 5 days a week even if it meant only working an hour or 2 some days.
    Very low hourly pay for physically demanding work.
    Unrealistic corporate policies which were not practical in the field
    Being forced to work long days on installations on short notice and sometimes very far from home. Not enough time allotted to get the job done properly at some accounts.

    Advice to Management

    Nobody working a low wage part time job expects to work 5 days a week. It's not even worth getting out of bed and jumping in your car to come home with 15 bucks in your pocket. Let someone determine their own schedule as long as they get the job done and do it well.


  11. Helpful (2)

    "Order Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Enfield, CT
    Former Employee - Anonymous Employee in Enfield, CT
    Doesn't Recommend
    Negative Outlook

    Pros

    Work life balance with flexible schedule. Management works hard to make employees feel that they are part of a "team" and there are many committees to get involved with.

    Cons

    Greeting cards are a dying industry and remain their most profitable product. Senior Management has tried to diversify their products without much success. While there are opportunities to get involved and gain business experience, the reality of the state of the business is felt in the negative atmosphere. Work is very physical, with the use of a time measurement system, must work at a high level and maintain accuracy.


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