Halloween City Reviews | Glassdoor

Halloween City Reviews

Updated October 10, 2017
136 reviews

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3.2
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Gerald C. (Gerry) Rittenberg
29 Ratings

136 Employee Reviews

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Pros
  • A very fun environment to work in (in 11 reviews)

  • It's honestly a lot of fun to work here (in 5 reviews)

Cons
  • I'm a hard worker, but I was appalled at what this company expects out of you in exchange for minimum wage (in 8 reviews)

  • Low pay and long work day for General Manager (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "sales associate for two seasons (years)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Murrieta, CA
    Former Employee - Sales Associate in Murrieta, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Halloween City part-time (More than a year)

    Pros

    I absolutely LOVED working here it was a very fun environment and easy work. all my coworkers and bosses were amazing, and I honestly miss it so much. best job EVER

    Cons

    it's seasonal so it ended way too soon.
    I went to re apply for the 3rd time and unfairly was talked bad to and she refused to even give me a chance and made me cry even though I worked my butt off for 2 years, but it is what it is.
    there's not much room for development since it is seasonal.but they are a partner of party city so there is some business opportunity. but not much

    Advice to Management

    acknowledge the hard work your employees put in, while it may be an easy job we should still get credit for working hard to ensure the customer is 100% satisfied with their purchase.


  2. "Bad customer service . Not happy"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Pasadena, TX
    Current Employee - Anonymous Employee in Pasadena, TX
    Doesn't Recommend

    Pros

    I bought a beard and wig with wig cap and asked Friday October 5th 2017 . If my husband didn't or couldn't wear it ... if i could bring back and get my money back . Just came back to Halloween City And wasn't happy . They would not give my money back note would they exchange it to where they would be making money . So you don't want my money !!! I will go to Spirit Halloween . They are nicer sand more polite and will exchange anything . So Y'ALL LOSE A CUSTOMER WHO SPENDS MINEY ON HALLOWEEN . NEVER AGAIN .

    Cons

    Never will be back at any of your stores

    Advice to Management

    Need better management .

  3. "Overworked and underpaid and you have to deal with corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Nampa, ID
    Current Employee - General Manager in Nampa, ID
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Fun place to work and good experience working with retailers if that's the kind of business that you are looking to get into.

    Cons

    Unfortunately because of the region we are in we are among the lowest paid for doing the exact same jobs as other regions. Being on salary is misleading because you are expected to work upwardly of 55 hours a week during peak so you end up feeling quite used and overwhelmed


  4. "Great short term experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Houston, TX
    Current Employee - General Manager in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Halloween City full-time (Less than a year)

    Pros

    Learn full cycle retail management fast. Build a store from an empty space to operation and tear down and closing.

    Cons

    Intense manual labor for a few days.

    Advice to Management

    None. Great!


  5. "Fun job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Sales Associate in Chandler, AZ
    Former Employee - Sales Associate in Chandler, AZ

    I worked at Halloween City part-time

    Pros

    Good hours for part time, flexible scheduling and you were able to wear costumes for your shift

    Cons

    Super slow during the month of september


  6. "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Halloween City full-time

    Pros

    Didn't witness any pros during my time here

    Cons

    If you join the team in September you WILL be expected to help with setting up the entire store. This involves unloading trucks, pulling heavy boxes on dollies, and assembling heavy metal shelving with nothing more than a bag of zip ties. I'm a small-framed 5' 6" female and the lifting I was required to do was insane. I came home with scrapes and bruises from having a few shelves fall on me in my attempts to tie them together. No first aid kit on site. The pay is outrageously low for the work required and breaks are inadequate. I'm a hard worker, but I was appalled at what this company expects out of you in exchange for minimum wage

    Advice to Management

    Hire an outside team of strong men to unload the trucks and assemble the shelving. You should not be hiring teenage girls at minimum wage and telling them they should have to perform lifting that is beyond their physical capabilities! This is a ridiculous practice and someone is going to get hurt.


  7. "Can't apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Really want to work here but can't put in a application. I went in person and still looks closed. Probably going to move on from trying.

    Cons

    Can't apply website says its hiring but search says there's no job opening

  8. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in New Hartford, NY
    Former Employee - Assistant Manager in New Hartford, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Halloween City full-time (Less than a year)

    Pros

    Fun environment, family friendly and great hours

    Cons

    Lack of properly trained personnel and lack of structure

    Advice to Management

    Have a handbook with "what not to do while in public" in it.


  9. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Halloween City part-time

    Pros

    Good pay , great discount , good employees

    Cons

    Bad hours , managers are rude , boring


  10. "Review of a previous job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Washington, DC
    Former Employee - Assistant Manager in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Halloween City part-time (Less than a year)

    Pros

    Near Metro, quiet area, great customer base, loved employees i worked with

    Cons

    Late hours I worked, management

    Advice to Management

    Need to do better scheduling


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