Hamleys Sales Reviews | Glassdoor

Hamleys Sales Reviews

Updated Mar 16, 2019

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Found 16 reviews

2.3
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29%
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Hamleys CEO Ralph Cunningham
Ralph Cunningham
0 Ratings
  1. "it was okay....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Edinburgh, Scotland
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hamleys part-time for less than a year

    Pros

    good discount 30% off pretty easy all round

    Cons

    not much training - trained to use the tills but not much else

    Hamleys2019-03-16
  2. "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Sales in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hamleys full-time for more than 5 years

    Pros

    You get to play with toys depending on the role. 35% discount on all Hamleys product and the discounts on concession varies. Good retail skills. Winter/Summer uniforms. Unfortunately these are all the pros i can list from my opinion.

    Cons

    The Management can be really terrible and be advised that they do pick sides. HR loves drama. Lacks in social gathering unless if it's Christmas but that also depends on the perfomance of the store to qualify for a social event. Hours are disgusting, sometimes you can be doing a late to an early which violates your legal rights. Expect a lot of labour work due to staffs calling in sick (That should ring a bell)....

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    Advice to Management

    Treat your staffs with respect because they generate your income.

    Hamleys2019-01-30

    Hamleys Response

    February 7, 2019HR Assistant

    Thank you for taking the time to leave a review. We are disappointed to read that you feel you haven’t had a pleasant experience whilst working at Hamleys. Regarding your comment on Management we are continually working with our managers to ensure our employees are happy with their ...

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  3. "Hated it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant, Hamleys Helper 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hamleys part-time for less than a year

    Pros

    Great colleagues(not managers), everyone else

    Cons

    Pay incorrect Rude managers Send you to lunch and break late Don’t feel valued Asked to do too many things at once

    Advice to Management

    Value colleagues

    Hamleys2018-12-10

    Hamleys Response

    January 9, 2019HR Assistant

    Thank you for taking the time to leave your review. We really value our employees’ opinions and feedback and are disappointed to hear that we did not live up to your expectations during your time at Hamleys. We would really like to speak to you to get more information regarding your ...

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  4. "Could you have more fun at work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Manchester, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hamleys for less than a year

    Pros

    Every day was fun and exciting

    Cons

    10 hours doing the same tricks are hard

    Hamleys2017-12-15

    Hamleys Response

    January 23, 2018HR Assistant

    Thank you for taking the time to write a review. We appreciate your feedback and are pleased to read you have had a good experience with us.

  5. "Not a good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hamleys

    Pros

    There aren't any pros in this job....

    Cons

    Don't work here unless you want to be treated as a child...The ridiculous induction lasted for 8 hours and involved us acting like 3 year old children, it was an embarrassing and humiliating experience. There is no air conditioning, the staff toilets are tiny and usually you have to wait in a cue when you need to use one of the urinals. The changing rooms are grubby. Some of the managers are very rude. The canteen...

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    Hamleys2017-10-02

    Hamleys Response

    May 29, 2018HR Assistant

    Thank you for taking the time to leave a review. We are disappointed to read that you feel you haven't had a satisfactory experience whilst working at Hamleys. We're sorry that we did not live up to your expectations on this occasion, we will take your feedback on board, with an aim ...

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  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Cairo
    No opinion of CEO

    I worked at Hamleys full-time for less than a year

    Pros

    Good salaries and simple working

    Cons

    rotational shifts not fixed shifts

    Hamleys2017-07-22

    Hamleys Response

    October 11, 2017HR Assistant

    Thank you for taking the time to write a review, we appreciate your feedback and it's great to know you enjoyed working for Hamleys. We will pass your feedback on to our Franchise Partners for Egypt.

  7. "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hamleys full-time for more than a year

    Pros

    You get paid to play with toys, you get to meet a lot of people of different backgrounds, friendly staff, 35% discount

    Cons

    It always gets very busy but that's what you call a successful retailer.

    Advice to Management

    none

    Hamleys2016-09-27
  8. "Enjoyable place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Recommends
    Neutral Outlook

    I worked at Hamleys part-time for more than a year

    Pros

    Generally very positive atmosphere, employees very friendly. 30% Discount on Hamleys products, 10% on concession stores Very good incentives - opportunity to win prizes e.g Westfield Vouchers Opportunity to grow within the business, good training

    Cons

    Attitude of some managers/supervisors towards staff can sometimes seem degrading.

    Hamleys2016-06-08
  9. "Not The Best environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hamleys full-time for more than a year

    Pros

    The money was good if you work hard specially on Christmas time, you need to have a big high stress tolerance

    Cons

    The environment around you is negative, and is very difficult to focus on your targets when you have this around you.

    Hamleys2016-05-21
  10. "Avoid - The only Toy Shop where the staff are treated more like children than the kids coming through the doors."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hamleys

    Pros

    The job is pretty simple and you don't have to take work home with you. The view from the staff room on the roof and the 35% discount. That is all.

    Cons

    Hamleys could be an enjoyable place to work if it were run properly, by professionals. Unfortunately the majority of management (on a shop floor level) really do not make it a pleasant atmosphere. Most supervisors and managers are promoted through having relatives/friends that help them move up. Managers' attitudes to staff are, in general, nothing but hostile. They spend most of their day actively seeking out things...

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    Advice to Management

    Train your management staff properly. If you want to improve sales, a happy working team is the key. Management that constantly belittle staff at the expense of their own promotion is not much encouragement.

    Hamleys2015-07-08
Found 16 reviews