Hamleys Toy Demonstrator Reviews | Glassdoor

Hamleys Toy Demonstrator Reviews

Updated Nov 29, 2017

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Found 3 reviews

1.6
StarStarStarStarStar
31%
Recommend to a Friend
Hamleys CEO Ralph Cunningham
Ralph Cunningham
0 Ratings
  1. Helpful (4)

    "RDM Creations - I have never been treated worse in any job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Toy Demonstrator in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hamleys part-time for less than a year

    Pros

    Some of the staff on the team are great guys and flying drones is fun. They are what keep you there past 5 minutes.

    Cons

    This applies to RDM Creations. Where to begin. Pay is below minimum wage (despite owner bragging about £4mil + profit a year). Management is completely incompetent and makes grossly inappropriate sexual remarks in front of customers and to staff. Owner is a bully. Very aggressive, demoralising and quite frankly disgusting in the way in which he speaks to his staff. Completely target driven. Belittles staff...

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    Advice to Management

    Unless new management is brought in and the owner attends some anger management classes, then how RDM is allowed to operate is beyond me.

    Hamleys2017-11-29

    Hamleys Response

    December 4, 2017HR Assistant

    We are sorry to hear of your experience working with one of our business/concession partners. It is important to us that every worker in store is treated fairly and respectfully. We will ensure this feedback is addressed with the relevant parties.

  2. Helpful (1)

    "Toy demonstrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Toy Demonstrator 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hamleys full-time for less than a year

    Pros

    The shop is one of the most beautiful in the world. Furthermore the location (Carnaby Street) is delightful. The salary is not bad and if you hit target you can make good money. More than this, the staff discount is very generous and there are lots of benefits. If you are able to sell, they will praise you but, on the other end, if you have a bad week... they let you feel miserable.

    Cons

    And now... the Cons: you MUST have talent for selling, patience, and sometimes are able to ignore the competition with your colleagues. Because hit the target nowadays is not easy: if you are able to do it often, well, you must to deal with lots of pressure. Sometimes supervisors and managers don't understand that we're human being and not slave-cyborg. If we have a bad week and the store is not doing good, you should...

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    Advice to Management

    Please, try to don't push and accuse the demonstrators.

    Hamleys2017-08-01

    Hamleys Response

    September 28, 2017HR Assistant

    Thank you for your feedback around your experience of working at Hamleys. Your feedback is welcome and we encourage open communication with the management team to share your thoughts on the targets and pressure felt in the role. If you would like to discuss more with the HR Team ...

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  3. Helpful (5)

    "Worse than hell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Toy Demonstrator in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hamleys

    Pros

    Every staff member (below management) can relate and revel in the combined misery that is inflicted upon you on a daily basis

    Cons

    It's just awful. Beyond awful. People genuinely go insane working here. It's like a lunatic asylum with staff members wandering around in some sort of beaten down fish wife that has lost all hope of ever finding happiness again. When you speak to staff, everyone and I mean everyone hates it. They hate turning up they hate being there and all they can think of is that first drink that will relieve the numbness and depression...

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    Advice to Management

    You are collectively jumped up sales assistants that are shallow and ridiculous enough to actually try and progress. You have no morals, talent or empathy for anything. Collectively you are terrible at your jobs and genuinely awful people that deserve nothing

    Hamleys2017-04-18

    Hamleys Response

    May 26, 2017HR Assistant

    Thank you for taking the time to write a review. We are disappointed to read your feedback about your experience with us. We would be grateful if you could get in contact with us on jointhemagic@hamleys.co.uk to discuss and address the comments you have made.

Found 3 reviews