Hamleys "friendly staff" Reviews | Glassdoor

Hamleys Employee Reviews about "friendly staff"

Updated Aug 9, 2019

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Found 97 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
98%
Approve of CEO
Hamleys CEO Ralph Cunningham
Ralph Cunningham
12 Ratings
Pros
Cons
  • "Customers can be quite rude especially at peak holiday times, requires standing on your feet for long hours without breaks(in 4 reviews)

  • "I work as a demonstrator, and like many others I find it difficult to leave(in 4 reviews)

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Reviews about "friendly staff"

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  1. "Ok"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Hamleys

    Pros

    Flexible Can be fun Friendly staff members

    Cons

    Basic pay Can get bored easily Not a very progressive career aspiration

    Hamleys2017-08-29

    Hamleys Response

    October 11, 2017HR Assistant

    Thank you for taking the time to write a review, we are disappointed to read you feel there is not a very progressive career aspiration at Hamleys. Employee development is very important to us and we aspire to promote internally wherever possible. Our pay structure is also currently ...

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  2. Helpful (2)

    "Hamleys Helper - Heathrow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hamleys Helper in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hamleys part-time for more than a year

    Pros

    - Full training at Regent Street Store - Friendly Staff (not all management though) - Fun Environment - Get to play with toys on shop floor (demo) - Extra day off for Birthday

    Cons

    At Heathrow each store is a little different because of management. - Requires you to be fake and extra friendly even if the customers are clearly not interested to be spoken to. - There are favourites. The management left the store with their favourites for short breaks and coffees leaving some by themselves with no help. Certain individuals get picked on constantly - this was the main reason myself and about 5...

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    Advice to Management

    - Management was the main reason why myself and lots of other colleagues had left Hamleys, do not have favourites or your staff will more than likely listen less. - There should always be more than one member of staff in the store at all times, yes it may be 'quiet' in early and late hours and not many sales, however sometimes there is a rush of passengers at once, and one person cannot always attend to all at once,...

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    Hamleys2018-04-30
  3. "Hamley's Helper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hamleys part-time for more than a year

    Pros

    Great Work environment, friendly staff

    Cons

    Customers can be quite rude especially at peak holiday times, requires standing on your feet for long hours without breaks.

    Hamleys2017-10-31
  4. Helpful (2)

    "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hamleys part-time

    Pros

    -friendly staff -flexible working environment

    Cons

    -must be capable of working under pressure

    Advice to Management

    very wholesome place to work

    Hamleys2017-09-04

    Hamleys Response

    September 28, 2017HR Assistant

    Thank you for taking the time to write a review, we appreciate your feedback and it's great to know you have enjoyed working for Hamleys.

  5. Helpful (1)

    "Good for career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hamleys full-time for more than 3 years

    Pros

    very friendly staff, great atmosphere, quite a few parties during the year. good for progressing and moving up in your career.

    Cons

    a little bit of renovation is required in store.

    Advice to Management

    review salary structure

    Hamleys2017-06-20

    Hamleys Response

    September 28, 2017HR Assistant

    Thank you for taking the time to leave a review. Employee development is very important to us and we are happy to hear that this has been your experience. Our salary structure is under review and store renovations are planned for next year. It's great to know you are enjoying working ...

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  6. "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hamleys full-time for more than a year

    Pros

    You get paid to play with toys, you get to meet a lot of people of different backgrounds, friendly staff, 35% discount

    Cons

    It always gets very busy but that's what you call a successful retailer.

    Advice to Management

    none

    Hamleys2016-09-27
Found 97 reviews