Hamleys "play with toys" Reviews | Glassdoor

Hamleys Employee Reviews about "play with toys"

Updated Aug 9, 2019

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Found 97 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
98%
Approve of CEO
Hamleys CEO Ralph Cunningham
Ralph Cunningham
12 Ratings
Pros
Cons
  • "Customers can be quite rude especially at peak holiday times, requires standing on your feet for long hours without breaks(in 4 reviews)

  • "I work as a demonstrator, and like many others I find it difficult to leave(in 4 reviews)

More Pros and Cons

Reviews about "play with toys"

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  1. "Merchandiser"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hamleys full-time

    Pros

    get to play with toys

    Cons

    the organization is really ill-structure

    Hamleys2019-05-04
  2. "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Sales in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hamleys full-time for more than 5 years

    Pros

    You get to play with toys depending on the role. 35% discount on all Hamleys product and the discounts on concession varies. Good retail skills. Winter/Summer uniforms. Unfortunately these are all the pros i can list from my opinion.

    Cons

    The Management can be really terrible and be advised that they do pick sides. HR loves drama. Lacks in social gathering unless if it's Christmas but that also depends on the perfomance of the store to qualify for a social event. Hours are disgusting, sometimes you can be doing a late to an early which violates your legal rights. Expect a lot of labour work due to staffs calling in sick (That should ring a bell)....

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    Advice to Management

    Treat your staffs with respect because they generate your income.

    Hamleys2019-01-30

    Hamleys Response

    February 7, 2019HR Assistant

    Thank you for taking the time to leave a review. We are disappointed to read that you feel you haven’t had a pleasant experience whilst working at Hamleys. Regarding your comment on Management we are continually working with our managers to ensure our employees are happy with their ...

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  3. Helpful (2)

    "Hamleys Helper - Heathrow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hamleys Helper in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hamleys part-time for more than a year

    Pros

    - Full training at Regent Street Store - Friendly Staff (not all management though) - Fun Environment - Get to play with toys on shop floor (demo) - Extra day off for Birthday

    Cons

    At Heathrow each store is a little different because of management. - Requires you to be fake and extra friendly even if the customers are clearly not interested to be spoken to. - There are favourites. The management left the store with their favourites for short breaks and coffees leaving some by themselves with no help. Certain individuals get picked on constantly - this was the main reason myself and about 5...

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    Advice to Management

    - Management was the main reason why myself and lots of other colleagues had left Hamleys, do not have favourites or your staff will more than likely listen less. - There should always be more than one member of staff in the store at all times, yes it may be 'quiet' in early and late hours and not many sales, however sometimes there is a rush of passengers at once, and one person cannot always attend to all at once,...

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    Hamleys2018-04-30
  4. "Good, fun,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Demonstrator in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hamleys part-time for more than a year

    Pros

    25% discount in stores, fun, enjoyable, play with toys

    Cons

    Sometimes they dont pay on time

    Hamleys2017-09-18

    Hamleys Response

    September 28, 2017HR Assistant

    Thank you for your feedback around your experience of working at Hamleys. We would really like to speak to you to get more information regarding your experience in order to feedback to the relevant team or partner and discuss your comments raised regarding your payment. Please contact ...

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  5. "Overall experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hamleys Helper in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hamleys part-time for less than a year

    Pros

    Progression opportunities were achievable. Also, really laid back, fun atmosphere. Got paid to play with toys. Staff were happy and everyone worked well as a team. The training was a great laugh. Lots of games. Felt like a kids birthday party.

    Cons

    Was working at a concession in a department store on the sixth floor, so there were a lot of quiet periods where I had to pace the floor and re arrange shelf displays in order to be doing something, which was pretty mind numbing. Also, my contract I was given had far fewer hours than I said I wanted. Was not allowed to change my contract, or swap with colleagues who wanted the number of hours I had.

    Hamleys2017-02-16
  6. "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hamleys full-time for more than a year

    Pros

    You get paid to play with toys, you get to meet a lot of people of different backgrounds, friendly staff, 35% discount

    Cons

    It always gets very busy but that's what you call a successful retailer.

    Advice to Management

    none

    Hamleys2016-09-27
Found 97 reviews