Hampton Inn Night Auditor Reviews | Glassdoor

Hampton Inn Night Auditor Reviews

Updated May 11, 2017
63 reviews

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Night Auditor

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Hampton Inn President & CEO Christopher J. Nassetta
Christopher J. Nassetta
24 Ratings

Employee Reviews

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Pros
  • I live meeting new people and my job let's me do this (in 36 reviews)

  • Meeting new people everyday and the co-workers were great as well (in 26 reviews)

Cons
  • Little to no room for advancement (in 21 reviews)

  • There is no room for growth at all (in 25 reviews)

More Pros and Cons

  1. "Hampton Inn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor in Bellevue, NE
    Current Employee - Night Auditor in Bellevue, NE
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    Flexible schedules, Friendly environment, Easy-going atmosphere

    Cons

    Sometimes, too much downtime
    Could take on more responsibility

    Advice to Management

    I felt management was on point for the most part. There were some things specific to operations that could be adjusted to make Hampton Inn more efficient, otherwise I felt in dealing with their employees, they were honest.


  2. "Terrible place to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor in Westborough, MA
    Current Employee - Night Auditor in Westborough, MA
    Doesn't Recommend

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    Doable work load, nice housekeeping staff

    Cons

    You get no benefits and you never know your schedule more than 6 days ahead of time


  3. "Enjoy my job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor, Front Desk Agent, Manager On Duty in La Porte, TX
    Current Employee - Night Auditor, Front Desk Agent, Manager On Duty in La Porte, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    Experienced management staff with clear goals in the future. Good hours and people to work with.

    Cons

    Smaller company with less opportunities as they continue to grow. This could be a problem for someone like myself who has ambitions of going further in their career.

    Advice to Management

    None


  4. "Top Rate Services backed with a 100% Guarentee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Auditor, Front Desk Agent, Manager On Duty in Brookings, SD
    Former Employee - Night Auditor, Front Desk Agent, Manager On Duty in Brookings, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hampton Inn full-time (More than a year)

    Pros

    Best Place for overall Hospitality. Friendly staff with comfortable environment. Great place to rest your head worry free and get a good nights rest.

    Cons

    Price is above average but worth the clean environment and guarentee.

    Advice to Management

    Treat your staff well and encourage knowledge of all aspects of the hotel not just their specific job function.


  5. Helpful (1)

    "Highs and lows"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Auditor/Front Desk Agent in Pocatello, ID
    Former Employee - Night Auditor/Front Desk Agent in Pocatello, ID
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Wow! What nice, fun and attractive people to be around at this hotel. Haha. Usually professional looking and always fun to work with at the front desk. Very knowledgeable about the industry and I learned everything I know from them. 95% of the time I loved working there, but I am passionate about customer service and truly making guests happy. ALSO, the employee rate for rooms is awesome! Much more good than bad here.

    Cons

    Management can be a bit forgetful (tasks, appointments and employee promises) and chronically late on getting stuff done, leaving the front desk staff holding the bag. No employee recognition except that done by corporate. Terrible benefits as far as med, dent and vision go. Can't afford it.

    Advice to Management

    DELEGATE MORE! I asked to do more for no pay increase, but was denied. Be more involved with the staff besides the monthly meetings. Don't put stuff off making the lower staff look bad. Don't do stuff out of spite, and stop being passive aggressive. It trickles down to the other staff.


  6. "Out with the old"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor/Manager in Binghamton, NY
    Current Employee - Night Auditor/Manager in Binghamton, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time (More than a year)

    Pros

    I love the staff, and the flexibility in work hours and scheduling.

    Cons

    The Property is older and needs to be renovated.

    Advice to Management

    The Property needs to be updated.


  7. "Night Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Auditor in La Junta, CO
    Former Employee - Night Auditor in La Junta, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hampton Inn (More than 3 years)

    Pros

    I truly enjoyed the guests and making them feel at home in any way possible. The night audit duties was a challenging experience.

    Cons

    There were very few cons in working for the Hampton Inn. If I had to choose one, it would be that some guests were never pleased no matter what accomodations you made for them. People disputing their bill.

    Advice to Management

    More integrated training so we're all on the same page.


  8. "Night Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Auditor in Irving, TX
    Former Employee - Night Auditor in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hampton Inn (More than a year)

    Pros

    Great job to work if you're a student.

    Cons

    Always having to deal with upset guests who were victims to upselling rooms.


  9. "Night Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor/Front Desk Agent in West Hattiesburg, MS
    Current Employee - Night Auditor/Front Desk Agent in West Hattiesburg, MS
    Recommends
    Positive Outlook

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    I absolutely love my job. I meet interesting people from all walks of life. I get such a rush when my guest tell me they have never had a hotel experience like we here at the Hampton Inn provided them.

    Cons

    Not being able to please a guest. When you know you have done all you can, for the guest and they are still not happy.

    Advice to Management

    None


  10. "Night Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor/Front Desk Agent in South Kingstown, RI
    Current Employee - Night Auditor/Front Desk Agent in South Kingstown, RI
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time (More than 5 years)

    Pros

    the people are always friendly extremly hard working and clean hotel inside and out

    Cons

    when its summer time very crowded and noisy and alot going on

    Advice to Management

    be good to the workers and treat them with respect and dignity and everyone fairly