Hampton Inn Reviews | Glassdoor

Hampton Inn Reviews

Updated July 18, 2018
993 reviews

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3.7
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Hampton Inn President & CEO Christopher J. Nassetta
Christopher J. Nassetta
291 Ratings

993 Employee Reviews

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Pros
  • "Meeting new people everyday and the co-workers were great as well" (in 42 reviews)

  • "The work environment is very professional as well as personable" (in 35 reviews)

Cons
  • "Little to no room for advancement" (in 23 reviews)

  • "No benefits besides the employee rate discounts" (in 29 reviews)

More Pros and Cons

  1. "why to work at Hampton inn"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hampton Inn full-time

    Pros

    Great management, flexible hours, the team members are accommodating and easy to get along with

    Cons

    some of the customers can be a bit out there.


  2. "Front desk agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Hayward, CA
    Current Employee - Front Desk Agent in Hayward, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hampton Inn part-time (Less than a year)

    Pros

    Nice Managment and good atmosphere

    Cons

    Guests can be challenging and rude at times

    Advice to Management

    Larger staff

  3. "Great Experience with Great Oppertunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Little Rock, AR
    Current Employee - Front Desk Agent in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn part-time (Less than a year)

    Pros

    Got to meet some great people and make great connections that led to future oppertunities.

    Cons

    Guests that try to take advantage of “The Hilton Gaurentee”

    Advice to Management

    Consider editing the guarantee policy and don’t be so Leniant on guests who’s known into is to fraud. Low pay for average front desk rep.


  4. "Hospitality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent
    Former Employee - Front Desk Agent

    I worked at Hampton Inn full-time

    Pros

    Fast paced envionrment that forces you to adjust quickly

    Cons

    Not given the right tools it’s easy to mess up and fail

    Advice to Management

    Take proper time to teach employees the system and how things work


  5. "Laundry Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hampton Inn full-time

    Pros

    I work with awesome people, love what I do, easy,

    Cons

    Not a lot of benefits, not very high pay, weird hours,


  6. "Front desk agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Washington, DC
    Former Employee - Front Desk Agent in Washington, DC

    I worked at Hampton Inn full-time (More than a year)

    Pros

    Benefits, co workers fun to work with,

    Cons

    over time when co workers comes late, and understaff

    Advice to Management

    need to be more considerate about time of each employees


  7. "Front Desk Rep"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Front Desk Receptionist in Conway, AR
    Former Employee - Front Desk Receptionist in Conway, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hampton Inn (More than a year)

    Pros

    Loved my job, good for strengthening networking skills

    Cons

    Pay could be better, minimum wage

  8. "Front Desk Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN

    I have been working at Hampton Inn part-time (More than a year)

    Pros

    Everyone here works as a team.

    Cons

    Really no room for advancement at this location.


  9. "front desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the employees and bosses aer great

    Cons

    some of the guest do not know what respect is


  10. "A lot of work for a little pay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    employees are friendly
    Flexible schedules

    Cons

    Hard work for only one person which results in turnover


Showing 993 of 998 reviews
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