Hampton Inn Reviews | Glassdoor

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Hampton Inn Reviews

Updated January 17, 2018
895 reviews

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3.6
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Hampton Inn President & CEO Christopher J. Nassetta
Christopher J. Nassetta
263 Ratings

895 Employee Reviews

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Pros
  • Meeting new people everyday and the co-workers were great as well (in 40 reviews)

  • The work environment is very professional as well as personable (in 31 reviews)

Cons
More Pros and Cons

  1. "Front Desk manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Manager in Gadsden, AL
    Current Employee - Front Desk Manager in Gadsden, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time (More than 3 years)

    Pros

    Very Friendly environment, good hotel benefits

    Cons

    not paid high enough and not many advancement options


  2. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Clarksville, TN
    Former Employee - Front Desk Agent in Clarksville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hampton Inn full-time (More than 5 years)

    Pros

    I loved this job , I was able to learn and grow in skills of a hotel desk agent , learned all 3 shifts and job requirements of hotel operations , loved helping guest ,
    I love doing Hotel front desk as a career

    Cons

    none really ! was an awesome experience

    Advice to Management

    offer medical and dental benefits to your valued employees please

  3. "Housekeepers make no money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Layton, UT
    Former Employee - Housekeeper in Layton, UT
    Recommends

    I worked at Hampton Inn part-time (More than a year)

    Pros

    Always off early, faster u work faste5r u leave

    Cons

    No hours, if your not on the bonus program you make no money


  4. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great job easy nice fun

    Cons

    No hours long nothing to do


  5. "Front Desk Heaven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Pittsburgh, PA
    Current Employee - Front Desk Receptionist in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    Full time hours available, long hours to self

    Cons

    Occasionally negative or angry guests


  6. "Better Pay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hampton Inn full-time

    Pros

    Discount is good if you travel

    Cons

    pay needs to be better

    Advice to Management

    better pay


  7. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hampton Inn full-time

    Pros

    Family oriented, Gives gifts on Holidays and Free coffee

    Cons

    Doesn't want you to take days off or give you enough time to come to work when called in

    Advice to Management

    Learn to communicate with all people and understand that flexibility is a must when working in customer service.

  8. "Night Auditor/Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I worked at Hampton Inn full-time

    Pros

    Perks of working for Hilton. Business was close to where I lived.

    Cons

    Scheduling was erratic but not terrible.


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Tulsa, OK
    Current Employee - General Manager in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    Great atmosphere, and great support from corporate offices. Also amazing benefits from Hilton!

    Cons

    Very cookie cutter. All Hamptons are practically the same, so there are strict guidelines.

    Advice to Management

    Not applicable since many Hamptons are managed by different franchise companies.


  10. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Columbia, SC
    Current Employee - Front Desk Agent in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time (More than a year)

    Pros

    Great and fun atmosphere

    Cons

    Long hours as any hospitality job


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