Hampton Inn Reviews | Glassdoor

Hampton Inn Reviews

Updated May 24, 2017
735 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Hampton Inn President & CEO Christopher J. Nassetta
Christopher J. Nassetta
212 Ratings

735 Employee Reviews

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Pros
  • I live meeting new people and my job let's me do this (in 35 reviews)

  • Meeting new people everyday and the co-workers were great as well (in 26 reviews)

Cons
  • Little to no room for advancement (in 21 reviews)

  • There is no room for growth at all (in 25 reviews)

More Pros and Cons

  1. "New Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HOUSEMAN in Westfield, IN
    Current Employee - HOUSEMAN in Westfield, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    Great place to work with great benefits, it's a new building so there's not many cons at the job at the moment.

    Cons

    None so far, as I stated in the pros, there's not many cons. There's some minor issues with the hotel but it's a brand new building that's only been open for 3 weeks.


  2. "Hampton Inn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor in Bellevue, NE
    Current Employee - Night Auditor in Bellevue, NE
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    Flexible schedules, Friendly environment, Easy-going atmosphere

    Cons

    Sometimes, too much downtime
    Could take on more responsibility

    Advice to Management

    I felt management was on point for the most part. There were some things specific to operations that could be adjusted to make Hampton Inn more efficient, otherwise I felt in dealing with their employees, they were honest.


  3. "Front Desk Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Lawrence, KS
    Current Employee - Front Desk Agent in Lawrence, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    Builds people skills and time-management skills

    Cons

    Hours are not ideal when working the 3-11pm shift


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Love this company But"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Augusta, GA
    Current Employee - Front Desk Agent in Augusta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    Great staff, amazing attitude, fun to work there, sense of freedom at work, certain level of autonomy

    Cons

    some bad hires, some bad management oversight as well as a personal issues between me and a particular manager

    Advice to Management

    Slightly less macro-managing. You shouldn't always be on your employees but you should also make your presence known. Show the hierarchy.


  6. "Cool"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Overland Park, KS
    Current Employee - Guest Service Representative in Overland Park, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hampton Inn part-time (More than a year)

    Pros

    Great company culture and values!

    Cons

    monotony and lack of complexity at times

    Advice to Management

    Keep it up


  7. "Wonderful Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in New Orleans, LA
    Current Employee - Supervisor in New Orleans, LA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    great pay, wonderful coworkers, enjoyable work

    Cons

    Fast-paced, long hours, weekend work


  8. "Great Culture! Loved the Hamptonality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Associate in Brookfield, WI
    Former Employee - Front Desk Associate in Brookfield, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hampton Inn full-time (More than 3 years)

    Pros

    What I enjoyed most about Hampton was the culture they promote. It was a very positive environment, structured, and innovative. The team member hotel discounts were awesome as well.

    Cons

    I really enjoyed my time working for Hampton

    Advice to Management

    Thank you!


  9. "Horrible Managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Breakfast Attendant in Waco, TX
    Former Employee - Breakfast Attendant in Waco, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hampton Inn part-time (Less than a year)

    Pros

    free breakfast. Other than that there is no pros to this job under the management that was there.

    Cons

    The General manager treated me horribly . She would constantly belittle me in front of customers and other employees. The my manager as a breakfast attendant wouldn't stick up for me and then to top it off was uncaring when it came to ADA rules and both the general manager and the kitchen manager ignored the fact that I was threatened and physically assaulted by employee's. No one want to help me or cared that I was treated this way.

    Advice to Management

    Dear General Manager, get some people skills. You treat people like they are less than and expect them to respect you well they don't. Kitchen Manager, you are a horrible manager that should have taken the time to help your employees but instead you would stand there and watch us struggle. You should have helped me that day when I came to you instead to just was as bad as the General manager that day. Both of you turned your back when I needed help and I will never understand why.


  10. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Associate in Marquette, MI
    Former Employee - Front Desk Associate in Marquette, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hampton Inn full-time (More than a year)

    Pros

    Great employee benefits. Relaxed work environment for a student.

    Cons

    If I had to choose it was that I worked second shift and had no social life on the weekends.

    Advice to Management

    Rotating Weekend Schedule.


  11. "yea"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New Orleans, LA
    Current Employee - Anonymous Employee in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time (More than 3 years)

    Pros

    good benefits n nice area

    Cons

    usual cons of a business


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