Hampton Inn Reviews | Glassdoor

Hampton Inn Reviews

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Found 1102 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
81%
Approve of CEO
Hampton Inn CEO Christopher J. Nassetta
Christopher J. Nassetta
324 Ratings
Pros
Cons
More Pros and Cons
  1. "Great place to work!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Supervisor 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Hampton Inn full-time for more than 9 years

    Pros

    Awesome work environment, work family, nice hotel discount.

    Cons

    Don't really get a break, but I like to stay busy so I don't really mind it.

  2. "Great hotel and staff"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Goodlettsville, TN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hampton Inn full-time for more than a year

    Pros

    Such an amazing hotel and the staff and managers are the absolute best! To see managers who actually care about their employees and care about the hotel is something I didn’t get at my last job.

    Cons

    Wish we had direct deposit for our paychecks but I think they’re working on getting that set up.

  3. "Great depending on Manangement"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Office Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time for more than 4 years

    Pros

    You meet everyone from around the world . If you have good management it can be a fun experience . Most management companies offer PTO, Sick, and Health , Dental. Benefits after 90 days.

    Cons

    Management company can sometimes be poor, you do not work directly for Hilton you work for whatever management company that franchised it which can be great but also can be annoying. They pay the front desk way to low

  4. "Good work environment"

    StarStarStarStarStar
      Current Employee - Housekeeper 

      I have been working at Hampton Inn part-time

      Pros

      Everybody at the job was friendly and nice

      Cons

      Never really got a break that's the only thing I didn't like

    • "Good online training program!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Front Desk Agent In Training 

      I worked at Hampton Inn part-time for more than a year

      Pros

      Great, helpful, encouraging staff and management

      Cons

      At times, too much front end time spent on the online training vs hands-on training

    • "Crazy place to work."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Head Housekeeper in Abilene, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Hampton Inn full-time for more than 9 years

      Pros

      Higher paying than most hotels.

      Cons

      Drama and unethical practices were a problem.

      Advice to Management

      Take care of employees

    • "Great Place!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Manager in Shelby Township, MI

      I have been working at Hampton Inn full-time for more than 4 years

      Pros

      Great benefits, nice employee discount

      Cons

      Weekends, never close, always on call.

      Advice to Management

      Don't always listen to your kids, the employees have great ideas too.

    • "Good part time job, not a career"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Front Desk Agent 
      Recommends
      Positive Outlook

      I have been working at Hampton Inn part-time for more than a year

      Pros

      Flexible hours for those in school. Can have a lot of down time.

      Cons

      People don’t treat front desk agents well at times. Low pay and little upward mobility.

    • "great company to work for"

      StarStarStarStarStar
        Current Employee - Night Auditor 

        I have been working at Hampton Inn part-time

        Pros

        flexible schedule great management easy job

        Cons

        no cons for this position or job

      • "Easy place to work"

        StarStarStarStarStar
        • Career Opportunities
        • Compensation and Benefits
        Former Employee - Front Desk Agent in San Francisco, CA
        Neutral Outlook

        I worked at Hampton Inn part-time for more than a year

        Pros

        Gain customer service experience Hotel Discounts

        Cons

        Low pay Very slow at times

      Found 1102 reviews