Hampton Inn Reviews | Glassdoor

Hampton Inn Reviews

Updated August 21, 2017
791 reviews

Filter

Filter

Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Hampton Inn President & CEO Christopher J. Nassetta
Christopher J. Nassetta
232 Ratings

791 Employee Reviews

Sort: PopularRatingDate

Pros
  • I live meeting new people and my job let's me do this (in 36 reviews)

  • Meeting new people everyday and the co-workers were great as well (in 26 reviews)

Cons
More Pros and Cons

  1. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Manager in Pittsburgh, PA
    Current Employee - Guest Service Manager in Pittsburgh, PA
    Recommends
    Approves of CEO

    Pros

    Opportunity for advancment and growth

    Cons

    Less compensation in hospitality industry

    Advice to Management

    Great product


  2. "A very professional atmosphere, but very relaxed."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor in Nashville, TN
    Current Employee - Night Auditor in Nashville, TN
    Recommends
    Approves of CEO

    Pros

    Being the night auditor, I work by myself. I love being able to do my job with no one looking over my shoulder and I have total endorsement from the managers. They really value my opinion and treat me like I am truly needed.

    Cons

    Sometimes the guests can be really demanding, but overall a great working environment.

    Advice to Management

    Make sure to stay consistent.

  3. Helpful (1)

    "Great part-time but would avoid full-time"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Iowa City, IA
    Current Employee - Anonymous Employee in Iowa City, IA
    Recommends
    Approves of CEO

    Pros

    - Good pay
    - Great benefits
    - Fun atmosphere

    Cons

    - Management issues
    - long hours
    - Mind numbing repetitiveness

    Advice to Management

    Figure out what to do for each shift before the workers get there. You tell us to do different things than the other manager and everyone gets pist.


  4. "Very professional staff, well maintained property"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Clerk in Bremen, GA
    Current Employee - Front Desk Clerk in Bremen, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hampton Inn part-time (More than a year)

    Pros

    The management of this location seems to really have their heart in the property, effectively taking ownership and pride in its operation and condition.

    Cons

    More breakfast options. Rental for the conference room pricey for being out of the way

    Advice to Management

    Mix it up on breakfast, lower the rent on the conference room.


  5. "Awesome Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Dover, DE
    Current Employee - Front Desk Agent in Dover, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    Great location, enjoy working each day, guests are great, and team members are easy to get along with.

    Cons

    I currently do not have any cons about hampton inn

    Advice to Management

    none


  6. "Friendly, customer service centric atmosphere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Louisville, CO
    Current Employee - Front Desk Agent in Louisville, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    Immediately upon joining the Hampton Inn team, I was greeted by enthusiasm and smiles all around. Everyone works together very well. I was trained thoroughly, with programs and shadowing someone during each shift (save Night Audit) so by the time I worked alone, I knew the ropes well. Pretty good medical and dental benefits. Great opportunities to move up in the Stonebridge company among the hotels and transfer to other cities.

    Cons

    The hotel is on the smaller side, so our staff is small too. This means it is very difficult to get days off (think holidays). It also makes it very difficult to move up within the hotel.

    Advice to Management

    none at this time.


  7. "Very laid back, nice folks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor in Massillon, OH
    Current Employee - Night Auditor in Massillon, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hampton Inn full-time (More than a year)

    Pros

    Easy going management
    Set Hilton Policies
    Not a run down hotel, never run out of needed items

    Cons

    Never enough rooms
    Reservation system is always slow

  8. "Best hotel in Littleton."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Clerk in Littleton, CO
    Current Employee - Front Desk Clerk in Littleton, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time (More than 3 years)

    Pros

    Great food, great service, very clean and relaxing.

    Cons

    No cons that I can think of

    Advice to Management

    Keep up the good work.


  9. "One Happening Place To Be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Cleveland, OH
    Current Employee - Front Desk Agent in Cleveland, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hampton Inn full-time (More than a year)

    Pros

    Cookies
    Doritos
    love
    smoking areas
    good rooms
    nice people
    Cleanliness
    Money
    Hot Guests
    Nice Customers

    Cons

    I should have had a V8, like for real though, this has to be 20 words? They are awesome, nuf said.

    Advice to Management

    Birthday and Christmas Bonuses


  10. "This is a Wonderful company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Gainesville, FL
    Current Employee - General Manager in Gainesville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hampton Inn full-time (More than 10 years)

    Pros

    We have Great people and a great product to market

    Cons

    Some policies in place with the 100% guarantee make it difficult to control guests who abuse it

    Advice to Management

    Stay active with Hampton owners groups to keep current and voice opinions. Not everything works.


Showing 791 of 795 reviews
Reset Filters