Hampton Inn Employee Reviews | Glassdoor

Hampton Inn Reviews

Updated March 22, 2017
699 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Hampton Inn President & CEO Christopher J. Nassetta
Christopher J. Nassetta
202 Ratings

699 Employee Reviews

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Pros
  • I live meeting new people and my job let's me do this (in 35 reviews)

  • Meeting new people everyday and the co-workers were great as well (in 26 reviews)

Cons
More Pros and Cons

  1. "Front Desk Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hampton Inn full-time

    Pros

    Good for traing and gaining experience.

    Cons

    The management is horrible as this company was a franchise and not a corporate hotel.


  2. "Guest Services Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hampton Inn part-time

    Pros

    flexibility, coworkers are great, management is nice

    Cons

    shift times, organization, customers are not very understanding

    Advice to Management

    be more organized


  3. "GSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Paducah, KY
    Current Employee - Guest Service Representative in Paducah, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn part-time (Less than a year)

    Pros

    Very fun and never the same.

    Cons

    Lots of mental exhaustion and people to deal with.


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  5. "I was working for Norwegian Cruise Line and Royal Caribbean Cruise Line"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waiter
    Former Employee - Waiter
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hampton Inn full-time (More than 3 years)

    Pros

    my best reason to work when The guests enjoy service and feel happy.

    Cons

    when the guest complain we should be ready to resolve the problem

    Advice to Management

    Honestly I'm Energetic person, happy and friendly, team work and good environment are they for success.


  6. "Front Desk Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in El Paso, TX
    Former Employee - Front Desk Agent in El Paso, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hampton Inn full-time (More than 8 years)

    Pros

    Great managers and people to work with.

    Cons

    Long shifts on your feet.


  7. "Great Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time

    Pros

    The hours. The staff. Yearly merit raises

    Cons

    Starts off at min. Wage


  8. "Houseman"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HOUSEMAN
    Current Employee - HOUSEMAN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hampton Inn full-time (More than a year)

    Pros

    Easy work, flexible with schedules, laid back environment

    Cons

    No room to grow, Too much work for too little, housekeeping co workers are rude if you don't speak Spanish.

    Advice to Management

    Pay your employees accordingly, show appreciation for running the hotel


  9. "Front desk"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Texarkana, TX
    Former Employee - Anonymous Employee in Texarkana, TX
    Doesn't Recommend

    I worked at Hampton Inn full-time (Less than a year)

    Pros

    met a lot of interesting guests and a lot of times if I was down they made me smile and feel better

    Cons

    the management there was horrible and unorganized


  10. "Night Audit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Hampton Inn part-time

    Pros

    Pretty quiet most of the night.

    Cons

    No maintenance or housekeeping during that time.


  11. "Terrible place to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor in Westborough, MA
    Current Employee - Night Auditor in Westborough, MA
    Doesn't Recommend

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    Doable work load, nice housekeeping staff

    Cons

    You get no benefits and you never know your schedule more than 6 days ahead of time



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