Hampton Inn Reviews | Glassdoor

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Hampton Inn Reviews

Updated January 12, 2018
205 reviews

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3.0
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Hampton Inn President & CEO Christopher J. Nassetta
Christopher J. Nassetta
41 Ratings

205 Employee Reviews

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Pros
  • Meeting new people everyday and the co-workers were great as well (in 40 reviews)

  • The work environment is very professional as well as personable (in 31 reviews)

Cons
More Pros and Cons

  1. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hampton Inn full-time

    Pros

    Family oriented, Gives gifts on Holidays and Free coffee

    Cons

    Doesn't want you to take days off or give you enough time to come to work when called in

    Advice to Management

    Learn to communicate with all people and understand that flexibility is a must when working in customer service.


  2. "Night Auditor/Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I worked at Hampton Inn full-time

    Pros

    Perks of working for Hilton. Business was close to where I lived.

    Cons

    Scheduling was erratic but not terrible.

  3. "Hampton Inn"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hampton Inn part-time

    Pros

    getting to create relationships with guests

    Cons

    not much recognition from management


  4. "A good stepping stone for hotel industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Bradenton, FL
    Current Employee - Front Desk Agent in Bradenton, FL

    I have been working at Hampton Inn full-time (More than a year)

    Pros

    Hotel discounts, friendly co workers, friendly managers

    Cons

    Not enough pay for the work you're expected to do.


  5. "Housekeeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Warwick, RI
    Former Employee - Supervisor in Warwick, RI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hampton Inn full-time (More than 3 years)

    Pros

    Some of the guests were great people

    Cons

    Not enough raises or incentives ,

    Advice to Management

    Make the staff feel important and that they matter not just bodies everyday. Raises and employee appreciation days go a long way


  6. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Head Housekeeper in West Jordan, UT
    Current Employee - Executive Head Housekeeper in West Jordan, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hampton Inn full-time (More than 3 years)

    Pros

    Helps you become a better person and a work environment and they help you work with your hours

    Cons

    It is very hard on your feet and your back if you are not used to the work

    Advice to Management

    Listen to the employees more and not just judge by one complaint


  7. "Night audit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hampton Inn full-time

    Pros

    Alone, laid back, quiet, easy

    Cons

    Night shift, bored easily, pay not really worth it

  8. "Crap Pay, Decent Discounts, No Future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent
    Current Employee - Guest Service Agent
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hampton Inn part-time (More than a year)

    Pros

    - The $35 team-member travel initiative is commendable, but when you're barely making enough money to pay for rent, food, and other necessities, even with a second job, the discount is negated and exposed as a facade.
    - Hours are flexible.
    - Short commute.

    Cons

    - Need to work two jobs to make ends meet like many of my coworkers.
    - Dealing with self-entitled, egotistical HHonors members who think it's okay to treat front-desk employees like they're subhuman.
    - Owners are stingy.
    - Management pays no attention to suggestions submitted by employees.


  9. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hampton Inn part-time (More than a year)

    Pros

    Pay was above average. Great management.

    Cons

    none that I can think of


  10. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Gainesville, FL
    Current Employee - Front Desk Agent in Gainesville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hampton Inn full-time (Less than a year)

    Pros

    Easy management is great honestly

    Cons

    Co workers are kind of iffy


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