Hampton Inn Reviews | Glassdoor

Hampton Inn Reviews

Updated July 18, 2017
763 reviews

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763 Employee Reviews

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Pros
  • I live meeting new people and my job let's me do this (in 36 reviews)

  • Meeting new people everyday and the co-workers were great as well (in 26 reviews)

Cons
More Pros and Cons

  1. "Top Rate Services backed with a 100% Guarentee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Auditor, Front Desk Agent, Manager On Duty in Brookings, SD
    Former Employee - Night Auditor, Front Desk Agent, Manager On Duty in Brookings, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hampton Inn full-time (More than a year)

    Pros

    Best Place for overall Hospitality. Friendly staff with comfortable environment. Great place to rest your head worry free and get a good nights rest.

    Cons

    Price is above average but worth the clean environment and guarentee.

    Advice to Management

    Treat your staff well and encourage knowledge of all aspects of the hotel not just their specific job function.


  2. "housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Lowell, MA
    Current Employee - Housekeeper in Lowell, MA

    I have been working at Hampton Inn (Less than a year)

    Pros

    Awesome company to work for

    Cons

    Wish they paid more money

  3. "best job i have had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Athens, OH
    Current Employee - Housekeeper in Athens, OH
    Recommends
    Positive Outlook

    I have been working at Hampton Inn full-time (More than 8 years)

    Pros

    Work by yourself. Need to work has a team also

    Cons

    Not enough hours during wintet

    Advice to Management

    Keep doing what your doing. Show that you care about the employees more
     The older ones feel that has changed a few years ago


  4. "front desk lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Lead in Jamaica, NY
    Former Employee - Front Desk Lead in Jamaica, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hampton Inn full-time (More than 3 years)

    Pros

    bonus base on occupancy family environment

    Cons

    shifts, weekend holiday, good at multitask

    Advice to Management

    very good work environment all to due to management


  5. "Amazaing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Vacaville, CA
    Current Employee - Front Desk Agent in Vacaville, CA

    I have been working at Hampton Inn full-time (More than a year)

    Pros

    I love working with Hampton. The Vacaville, CA Hampton is very family oriented, the GM is especially kind and strives to keep all the guests and his employees satisfied.

    Cons

    I would say the only con would be the events sometimes can get a little crazy and loud but its always fun seeing the people in our community enjoy themselves and others.


  6. "Housekeeper, Laundry, Kitchen, Maintenence."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Middlebury, IN
    Former Employee - Anonymous Employee in Middlebury, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hampton Inn full-time (More than a year)

    Pros

    I loved chatting with people that come all around. I liked cleaning room. I liked fixing things it gave me more opportunities to learn new things. I could go on and on.

    Cons

    There are some drama amongst the housekeepers. Thats why I keep to myself.


  7. "Repairs Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hampton Inn full-time (Less than a year)

    Pros

    The company give you a very easy schedule and not issues if no prior knowledge training suppose to be given

    Cons

    As being easy the managers requires more than excellent work and the coworkers aren't friendly as the said in they are, the company is full of micromanaging and unprofessional people

    Advice to Management

    Begin to teach the workers to be more friendly with each other and stop micromanaging and unprofessional attitudes

  8. Helpful (1)

    "Highs and lows"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Auditor/Front Desk Agent in Pocatello, ID
    Former Employee - Night Auditor/Front Desk Agent in Pocatello, ID
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Wow! What nice, fun and attractive people to be around at this hotel. Haha. Usually professional looking and always fun to work with at the front desk. Very knowledgeable about the industry and I learned everything I know from them. 95% of the time I loved working there, but I am passionate about customer service and truly making guests happy. ALSO, the employee rate for rooms is awesome! Much more good than bad here.

    Cons

    Management can be a bit forgetful (tasks, appointments and employee promises) and chronically late on getting stuff done, leaving the front desk staff holding the bag. No employee recognition except that done by corporate. Terrible benefits as far as med, dent and vision go. Can't afford it.

    Advice to Management

    DELEGATE MORE! I asked to do more for no pay increase, but was denied. Be more involved with the staff besides the monthly meetings. Don't put stuff off making the lower staff look bad. Don't do stuff out of spite, and stop being passive aggressive. It trickles down to the other staff.


  9. "Out with the old"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor/Manager in Binghamton, NY
    Current Employee - Night Auditor/Manager in Binghamton, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time (More than a year)

    Pros

    I love the staff, and the flexibility in work hours and scheduling.

    Cons

    The Property is older and needs to be renovated.

    Advice to Management

    The Property needs to be updated.


  10. "bellperson / driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bellman/Driver in Secaucus, NJ
    Current Employee - Bellman/Driver in Secaucus, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hampton Inn full-time (More than 10 years)

    Pros

    I love working in hospitality, I enjoy helping people and provide them great customer.

    Cons

    there is none cons comments that i can provide


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