Hampton-Newport News Community Services Board Reviews | Glassdoor

Hampton-Newport News Community Services Board Reviews

Updated March 21, 2017
23 reviews

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Full-time Part-time

2.9
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Kathyn Roody
3 Ratings

23 Employee Reviews

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  1. "Learn as much as you desire"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Hampton, VA
    Current Employee - Case Manager in Hampton, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hampton-Newport News Community Services Board full-time (More than a year)

    Pros

    You can learn a lot if you are willing to get outside of your comfort zone. Many opportunities to work with multiple community agencies

    Cons

    Sink or swim sometimes. Little on the job training documentation program is tedious and time consuming. Inter agency collaboration is non existent

    Advice to Management

    They don't listen to the lower masses


  2. "Ugh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Behavioral Counselor in Hampton, VA
    Current Employee - Behavioral Counselor in Hampton, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hampton-Newport News Community Services Board full-time (More than 3 years)

    Pros

    In the beginning it was great. I really enjoyed getting days off when the schools are closed and being paid for that time. Coworkers were also helpful and down to earth.

    Cons

    Some coworkers have a lot of mental issues themselves which can make work stressful. Or they don't pull their own weight. Management can change at anytime and they all have different management styles. My first manager was more authoritarian. She was more like a bully. My current supervisor is more relaxed but offers very little guidance.

    Advice to Management

    Allow for pay increases and bonuses according to experience. Invest more in training and engaging employees.


  3. "Child and Adolescent Mental Health Case Manger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Child and Adolescent Mental Health Case Manager in Hampton, VA
    Current Employee - Child and Adolescent Mental Health Case Manager in Hampton, VA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Hampton-Newport News Community Services Board full-time (More than 3 years)

    Pros

    Able to get out of office
    Staff
    Given laptop and phone

    Cons

    Tons of paper work
    Unable to get into schools
    Pay
    Parents complaining


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  5. Helpful (2)

    "Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Hampton, VA
    Former Employee - Case Manager in Hampton, VA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Hampton-Newport News Community Services Board full-time (Less than a year)

    Pros

    Good work experience, great coworkers and great training opportunities. Employees and clients are what makes the job worth doing.

    Cons

    Management is terrible. They throw you under the bus just to get ahead or avoid responsibility. Clicks are still in season and communication is terrible between some supervisors and employees.

    Advice to Management

    Stop being so cut throat and actually help your employees. This will prevent for such high turn overs.


  6. "Community Service Associate II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Service Associate II in Hampton, VA
    Current Employee - Community Service Associate II in Hampton, VA
    Recommends
    Positive Outlook

    I have been working at Hampton-Newport News Community Services Board part-time (Less than a year)

    Pros

    good pay. good job for someone who does not have a lot of life obligations

    Cons

    have to be available sometimes without any notice


  7. "Ehh..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Behavioral Counselor in Chesapeake, VA
    Current Employee - Behavioral Counselor in Chesapeake, VA
    Recommends
    No opinion of CEO

    I have been working at Hampton-Newport News Community Services Board full-time (More than a year)

    Pros

    Extra time off when schools are closed.
    Working with at-risk youth.

    Cons

    Unsupportive managers and directors only interested in paperwork and not client or counselor well-being.

    Advice to Management

    Show more interest and implement more policies to promote counselor well-being which would improve counselor productivity.


  8. Helpful (1)

    "TDT counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Behavioral Counselor in Hampton, VA
    Former Employee - Behavioral Counselor in Hampton, VA
    Doesn't Recommend

    I worked at Hampton-Newport News Community Services Board full-time (More than a year)

    Pros

    School hours
    Generally nice people to work with at the schools

    Cons

    Still had to work when school is not in session
    Impossible amount of paperwork
    Crappy pay
    Poor management


  9. "Great way to gain experience in the behavioral health field."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Hampton, VA
    Former Employee - Case Manager in Hampton, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hampton-Newport News Community Services Board full-time (More than 3 years)

    Pros

    In certain positions, you may have the freedom to make your own schedule and see your clients at times that work best for you.

    Cons

    Pay isn't that great. Should be way more for what you are responsible for and the number of cases assigned to you.

    Advice to Management

    Increase your pay or h ire more employees to divide up some of the caseloads and job tasks.


  10. "Politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hampton, VA
    Former Employee - Anonymous Employee in Hampton, VA
    Positive Outlook

    I worked at Hampton-Newport News Community Services Board full-time (More than 5 years)

    Pros

    Decent benefits package, some departments are better than others.

    Cons

    Politics, politics, politics! Senior management is out of touch, it is generally a good old boys/girls network. Middle management/supervisors tend to be the ones that have been there decades, whether they are qualiied to lead or not. They continue doing things the way they have always done it, whether it is destructive or violates state policy until they are caught by the state. If someone on the lower level brings violations or better ways to do someting to their attention, they either ignore it or put a target on that person's back.

    Advice to Management

    There are some good employees who truly want things done more efficiently that are thrown under the bus by old timer supervisors who just want to coast until they can collect their VRS benefits.


  11. Helpful (2)

    "Only cares about how things look - don't care about people who live here or work here."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Service Associate in Hampton, VA
    Current Employee - Community Service Associate in Hampton, VA
    Doesn't Recommend

    Pros

    has very good insurance, training and other perks such as gym memberships at reduced rates
    has better pay than other companies who provide services to the disabled

    Cons

    I've been working here for about 4 years. The company used to care about the individuals who lived here - making sure that their rights were protected and that person centered options were used. Now, we are told "they don't really know what their rights are so just do what I told you to do." Individuals are no longer able to decorate their bedrooms as they like it. The new supervisor has thrown out a lot of personal items which made the individuals upset (understandably!!). And when those that had family asked about it, she stated "Oh, I don't know what havppened - staff must have accidently thrown it out!!" It's very frustrating. Also, new supervisor is trying to get rid of those individuals who might be "trouble" such those who have mobility problems and those with behavioral issues (which have increased drastically since she started because she makes them do things they don't want to do such as go on outings). Also, the company has started transferring staff who have been at residences for a long time and sending them to a new house saying that they don't want the employees to get "too comfortable." However, they do not take into consideration that the people who live in these houses sometimes have no family involvement and look at staff as their family. Moving staff is causing a lot of problems in the homes. HNNCSB also doesn't care how these moves are afftecting staff. They are making staff take positions that interfer with other aspects of life. For example, making a staff person who had a Sun - Wed morning shift position and moving them to a Wed - Sat evening shift position and not caring that this person has a second job. HNNCSB is not flexible - their position is "too bad, if you don't like it, you can leave."
    So my advice - if all you care about is pay and benefits, then HNNCSB is your place to work. But if you actually care about the people you service, than stay clear!

    Advice to Management

    You need to change. You are loosing good staff and you will lose more. If all you care about is the bottom line, then you need to get into a different line of work.



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