Hampton Roads Transit Reviews | Glassdoor

Hampton Roads Transit Reviews

Updated April 30, 2017
32 reviews

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3.3
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Hampton Roads Transit President and CEO William E. Harrell
William E. Harrell
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32 Employee Reviews

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  1. Helpful (2)

    "Not a job for everyone"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Decent pay for a TEMPORARY job

    Cons

    Everything!!! Toxic work place created by a handful of supervisors that are unhappy with their job.


  2. Helpful (2)

    "Career killer."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Hampton Roads Transit full-time (More than 8 years)

    Pros

    You can ride the bus for free. The benefits package for the administrative personnel is equivalent to the city benefits.

    Cons

    (This is for non-union staff) You will likely never advance here. You may not even get the job you interview for, and quite often, the interviewers will lead you to believe you will be accepting a job further down your career path, until you get hired and discover you are a glorified data entry person. Or secretary. Unless you are upper management, you will likely not get a raise - or at least not anytime soon. There is very little career development in any department. You can be moved anywhere in the organization on a supervisors whim, and you have no recourse. You can be disciplined for lack of training or knowledge in a position you were forced into, and have no recourse. For many staff, unless the person above leaves or dies, you will never advance. The salaries are some of the lowest in the market. There are a couple positions here that have about a 6 month turnover rate - HRT pays almost 10,000 under market value for someone with any experience in that position.

    Advice to Management

    Career development would be nice, especially when the salaries for those not in upper management aren't going to grow. Truth in advertising - it sucks to be interviewed for a position, told you will have certain duties, then show up and realize that the work your subordinates did at your last employers is now what you will be doing. No one likes going backwards, especially due to a gross misrepresentation and at a lesser salary too.


  3. "Grievances Do Not Apply to New Employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA
    Doesn't Recommend
    Negative Outlook

    I worked at Hampton Roads Transit full-time (Less than a year)

    Pros

    Internal hiring preference presents opportunity to gain valuable experience in different departments. Great, respectable peers.

    Cons

    Terrible management; if you're a new employee, don't expect your concerns/grievances to be heard. You haven't earned the right to an opinion if you're a new employee and grievance policy does not apply to employees during initial six month probation period. Very politically charged environment filled with threatening and condescending language.

    Advice to Management

    Don't rely on politics and saving face to accomplish goals because good business practice entails collaboration and data driven decision making. Recognize and nourish talent when you have it and respect the opinions and concerns of your employees. Lastly, restore the integrity of your executive team.


  4. Helpful (1)

    "Avoid, avoid, avoid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrator in Norfolk, VA
    Former Employee - Administrator in Norfolk, VA
    Doesn't Recommend
    Neutral Outlook

    Pros

    Free transit pass - which is awesome if you happen to live on the transit line. Since HRT caters to a majority ridership that has no access to other forms of transportation, there's a good chance that this will not apply to you. Especially if you already own a car.

    Cons

    Tension filled, stressful, finger pointing, bullying, backstabbing most negative environment i have ever worked in. The people who are actually good at their jobs lack the necessary technology and/or leeway to perform their jobs properly. People that perform terribly and lack basic leadership skills are kept in their jobs way longer than necessary to avoid lawsuits. Management is ineffective, cronyist, and stagnant with only a couple stellar managers among many. Scapegoating is common. Raises for administrative personnel are not - but, even though they have no funds to give you a raise, sure enough, watch your manager get a raise ever year. Lots of management making over 6 figures while their subordinates don't even get cost of living increases. Some management gets the nice pay raises to look the other way to the bullying and scapegoating. A number of managers actually lack the experience for their positions, but either know someone or are the only person who wants the job. Human Resources is not your friend - unless you are management. HRT has terrible reputation with local staffing agencies, which is funny when you consider how many people come in as temps via those agencies. Continuously changing their workplace policies makes it seem like its a social experiment to see how much people will tolerate to keep this job. Cannot recommend this place to anyone.

    Advice to Management

    Start over with new management. Select people who are actually good at their jobs and can make effective leadership decisions, and not people who are friends with whoever is already there. Cherish your workers. Your manager can't do their jobs without the people below them. Develop your workforce internally.


  5. Helpful (1)

    "Not the place for IT people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Hampton Roads Transit full-time

    Pros

    Has some great people on staff.
    Offers a tremendous service to the local community.
    Works hard to accommodate those people in need that are in the supported community.

    Cons

    Bureaucracy and personal politics plague the entire organization.
    Petty arguments stifle creativity for staff that wants to rise up and get things done. Unless you tow the departmental line and nod yes, and not ask questions you will find yourself out the door, or wishing you were out the door. There is a reason turn over in the IT department is high, and morale is low. Just look at how many openings in IT are there, one has to wonder why...

    Advice to Management

    Stop blaming the staff for decisions or lack of decision making. Time for some people to look at intradepartment politics and work on providing the service the region wants and needs.


  6. Helpful (1)

    "Hostile Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Generalist in Virginia Beach, VA
    Former Employee - Human Resources Generalist in Virginia Beach, VA
    Doesn't Recommend
    Negative Outlook

    I worked at Hampton Roads Transit (More than a year)

    Pros

    some of the people were nice

    Cons

    treatment of employees, pay, personal attacks from management


  7. Helpful (2)

    "Absurd, Hostile Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA

    I worked at Hampton Roads Transit full-time (More than 3 years)

    Pros

    There were very few pros. If you believe all the rave reviews posted on here, you're crazy! You can bet its HRT HR staff posting repeatedly to cover the absolute STENCH of this miserable place.

    Cons

    I have never worked in a more hate filled environment. The Technology Department is a cesspit of incompetent, finger pointing, racially biased, crazies from the top down. And the 'top' takes the cake in the crazy category. Any professional IT people will be appalled by this place! STAY AWAY!

    Advice to Management

    Smell the coffee! Open your eyes and face facts about why you have a revolving door in specific departments. You have one glaring problem!

    Hampton Roads Transit Response

    Jan 24, 2017 – Human Resources Technician

    Thank you for taking time to provide feedback on your time with Hampton Roads Transit. We value and consider all feedback. We are confident, that out of respect for our company’s integrity, the ... More


  8. Helpful (7)

    "HRT Technology Dept"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Hampton Roads Transit full-time (More than a year)

    Pros

    - Work benefits the public sector
    - Some great and knowledgeable employees

    Cons

    - Not a place for seasoned IT professionals
    - CTO creates a hostile non productive environment which stifles creativity
    - CTO paranoia due to lack of her qualifications for the position
    - No support from HR when personnel problems arise
    - Good IT people depart quickly which results in lack of continuity
    - CTO has zero people skills along with poor management techniques

    Advice to Management

    CEO and HR needs to review the high turnover rate in IT as it is very high when compared to industry standards. Start with the CTO she is the MAJOR problem


  9. "No Money To Be Made!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Supervisor in Norfolk, VA
    Former Employee - Maintenance Supervisor in Norfolk, VA
    Doesn't Recommend
    Negative Outlook

    I worked at Hampton Roads Transit full-time (Less than a year)

    Pros

    The only pros about this place is that it has a lot of talent. People have been here for 20 and 30 plus years and I don't see how they have positive attitudes. You can take your kids to ride bus, ferry or train for free.

    Cons

    Money is garbage. Maintenance supervisors make 45,000 a year. Each check was about 1300 dollars. That's not enough to pay my mortgage! Heaven forbid you take their benefits package, the pay would be less than that! Too much work and reports for little pay.

    Advice to Management

    Take care of your people!!!!!!! People will stay employed when they feel a challenge or when they are paid well. I felt neither. CEO doesn't know anyone by name. Have him come downstairs and say hi to someone every once in a while. Let the maintenance mechanics know they are appreciated!


  10. "Watch your back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Supervisor in Norfolk, VA
    Former Employee - Transportation Supervisor in Norfolk, VA
    Doesn't Recommend
    Negative Outlook

    I worked at Hampton Roads Transit full-time (More than 10 years)

    Pros

    Bus operators are the backbone

    Cons

    Management doesn't know what their doing

    Advice to Management

    Replace upper level managers


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