Hancock Fabrics Reviews | Glassdoor

Hancock Fabrics Reviews

Updated October 12, 2017
184 reviews

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184 Employee Reviews

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Pros
  • Great co-workers and great customers, worked there 26 years first 20 were great had understanding upper management (in 8 reviews)

  • Benefits and employee discount as well as bonus sales program (in 12 reviews)

Cons
  • Designer Deals must make someone a big bonus because they harp on those all the time (in 26 reviews)

  • Minimum wage starting rate makes it tough to keep employees (in 17 reviews)

More Pros and Cons

  1. Helpful (2)

    "Prime example of bad corporate management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hancock Fabrics part-time (More than a year)

    Pros

    The customers were great. I learned a lot about my crafts and skills by being there everyday and helping customers with their projects

    Cons

    Understaffed, no breaks, I was not paid properly. Upper management lied to my face and HR was incompetent. Stressful working environment. Unrealistic expectations of staff with no support.

    Advice to Management

    If your going to run a fabric store, you should know how to do so properly. Listen to your employees because they are the ones that have daily contact with your customers


  2. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Store Manager in Champaign, IL
    Former Employee - Store Manager in Champaign, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people I worked with were great

    Cons

    Company has closed all stores due to bankrupcy.

  3. Helpful (1)

    "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Birmingham, AL
    Former Employee - Supervisor in Birmingham, AL
    Negative Outlook
    No opinion of CEO

    I worked at Hancock Fabrics part-time (Less than a year)

    Pros

    Interesting customers and coworkers, and before going out of business, fair employee discounts.

    Cons

    Management of this store never kept the same schedule so it was impossible to plan anything and very difficult to work another job. They only hire part time, and I discovered that they paid male employees with no product knowledge or sewing experience more than well qualified female employees. Also tended to understaff at busy times

    Advice to Management

    Better scheduling, fair pay practices should be implemented


  4. Helpful (1)

    "Not surprised"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Greensboro, NC
    Former Employee - Assistant Store Manager in Greensboro, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hancock Fabrics full-time

    Pros

    I met a lot of creative ladies that helped me with my projects. Most of the ladies were vey nice and I'm still friends with some today.

    Cons

    There are so many that I don't know where to start. The pay was ridiculously low for what assistant managers were expected to do, they expected you NOT to go over your work hours for the week but then told you they expected certain things to be done which forced you to work off the clock, we always worked with a skeleton crew and customers complained all the time for the wait yet the company always told us that we needed to do better at serving our customers, we would get hundreds of boxes delivered each week and they expected us to have it all put away within 2 days, the list could go on but you get the point. I'm not surprised they're out of business! They never listened to their employees when someone tried to give their opinion. They received a lot of the same suggestions but never believed they were good enough or thought they wouldn't work.

    Advice to Management

    Well this is not necessary now but had they actually used some of our suggestions, maybe things would be different.


  5. "Great for retirees & students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Clerk in Yukon, OK
    Former Employee - Store Clerk in Yukon, OK
    Recommends
    Negative Outlook

    I worked at Hancock Fabrics part-time (More than a year)

    Pros

    I loved my store manager and her attention to customer care. We had a less metropolitan location but still busy for a smaller suburb. Learning retail in this setting was both rewarding and easier on the psyche.

    Cons

    The room to grow within the company was limited. It could have been the market or store itself. However I felt appreciated even if I only got 12 hours of work in a week.

    Advice to Management

    Engage the younger generation in crafting, sewing, drafting and services offered locally. I think the abikity to draw the newest generation to the store.


  6. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Gretna, LA
    Former Employee - Store Manager in Gretna, LA

    Pros

    Good pay, or decent pay I should say

    Cons

    not enough help, or hours to cover any shifts


  7. "Supervisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Keeps you busy, keeps you thinking, customers and co-workers were nearly all wonderful to work with

    Cons

    Hard manual labor (heavy bolts and boxes, on your feet all day, I got tennis elbow from lifting bolts) for minimum wage plus a tiny increment for taking huge responsibility.

    Advice to Management

    Still... sad it went out of business

  8. "Company closed"

    StarStarStarStarStar
    Former Employee - Assistant Store Manager in Wichita, KS
    Former Employee - Assistant Store Manager in Wichita, KS

    I worked at Hancock Fabrics (More than a year)

    Pros

    It was a fun and fast pace job

    Cons

    The company closed this year

    Advice to Management

    N/A


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Hancock Fabrics full-time (More than 10 years)

    Pros

    Creativity with customers, excellent customer service, stock full, clean store, flexible schedule as long as you work your required hours

    Cons

    Long work hours, demanding lifting that's why I always hired guys to do the truck. Trucks start in September for the holidays

    Advice to Management

    Watch financials at Corp


  10. Helpful (1)

    "Good days, not so good days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Huntsville, AL
    Former Employee - Store Manager in Huntsville, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hancock Fabrics full-time (More than a year)

    Pros

    First company to give me an opportunity to advance. I got to work with textiles, which I love and made close friends with several coworkers. Great employee discount.

    Cons

    Little to no training, defective worn out equipment and fixtures, most people hadn't had a raise in 3 years when the company was liquidated. Constant pressure to sell Designer Deals and monthly contest items.


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