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Hand & Stone Massage and Facial Spa

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Hand & Stone Massage and Facial Spa

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Hand & Stone Massage and Facial Spa Employee Reviews about "benefit"

Updated Sep 29, 2022

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Found 13 of over 1,654 reviews

3.3
52%
Recommend to a Friend
69%
Approve of CEO
Hand & Stone Massage and Facial Spa CEO John Teza (no image)
John Teza
98 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "benefit"

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  1. 5.0
    Current Employee

    Great place to work!

    Apr 2, 2015 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Our spa is a great place to work. Lots of support from owners and fellow therapists. Good morale. We work together as a team and we all benefit.

    Cons

    Sometimes we are a bit slow in the early morning hours but it all evens out by the end of the day. Would like health insurance benefits and I think the owners are working on that. We do have accident insurance and short term disability insurance available to us.

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    2 people found this review helpful
  2. 3.0
    Current Employee, more than 5 years

    Esthetician

    Jan 18, 2018 - Esthetician in Lake Mary, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great marketing and continuous walk in traffic. Easy to build a clientele.

    Cons

    Below Fair pay, they take your commission if you don't convert customers into members. No paid time off, hard to get a day off at all. No health insurance or any benefit package.

    4 people found this review helpful

    Hand & Stone Massage and Facial Spa Response

    National Recruiter

    Thank you for your feedback. I'm happy to hear that you have been an esthetician with Hand and Stone for so long! Perhaps it may be productive to speak with the manager or owners regarding your compensation and the benefits you are seeking, they may have some thoughts that may address some of your concerns.

  3. 3.0
    Former Employee, more than 3 years

    If you are looking for POT this industry is not for you.

    Oct 20, 2017 - Massage Therapist in Toms River, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Busy, Manager at our Toms River location was really nice.

    Cons

    ZERO benefits - They claim getting a free massage for your birthday is a 'benefit' No sick days holidays vacation days…you only get paid when you work.

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    2 people found this review helpful

    Hand & Stone Massage and Facial Spa Response

    National Recruiter

    Thank you for your feedback. I'm sorry that you have not had a great experience in that particular location, please know that each franchise is individually owned, there may be an alternate location that may be better suited for you with different benefit packages, should you decide to work for Hand and Stone at another time

  4. 3.0
    Current Employee, more than 5 years

    Good for out of school estheticians

    Nov 5, 2019 - Esthetician in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You don’t have to deal with booking clients

    Cons

    There is no employee benefit or any raise after years of experience and hard working

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    Hand & Stone Massage and Facial Spa Response

    National Recruiter

    Thank you for your feedback! I can understand how being appreciated is important to you. Perhaps consider having a conversation with your spa manager or owners regarding your concerns, it may shed some awareness that may affect your whole team in a positive way.

  5. 5.0
    Current Employee, more than 5 years

    Excellent Owners - Fun and fast paced environment

    Sep 17, 2018 - Manager in Short Pump, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Flexible scheduling allows (even within a full time salary position) for life to happen outside of work. - Our owners really have given us an opportunity to be a part of the business and it's growth - not just follow the orders and perform tasks. - Great team members at our location - almost always happy to be together at work and a true feeling of appreciation and accomplishment day after day - Competitive pay and benefit options/growth opportunities

    Cons

    - No complaints other than normal management job difficulties that could be found in any business.

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    1 person found this review helpful

    Hand & Stone Massage and Facial Spa Response

    National Recruiter

    Thank you for your feedback! I'm thrilled to hear that you are really enjoying the company culture and a healthy work environment. I'm sure you're leading a great team as well!

  6. 5.0
    Current Employee, more than 5 years

    Be on a Team, Develop Skills, Build a Business

    Apr 7, 2017 - Owner 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All spa associates and therapists need to work as a team with management to be successful. All will benefit together from a client service focus, positive attitudes and professional behavior. Communicate your issues with respect and you'll get reasonable answers. The pay schedule and paths to success are published for all to see from Day 1. Therapists must take responsibility for building their businesses from the stream of prospects provided. This requires skill, a positive attitude, professionalism, and devotion to clients. Spa Associates must enjoy clients and present them with the membership program. Yes, you are expected to do this successfully or the spa won't grow! Owners and managers are expected to keep the flow of clients coming in and to operate the business ethically and successfully so jobs are secure and income is reliable. They should learn the necessary general info about massage and esthetics, but expertise is left to the therapists and the leads in particular. Management doesn't need licensing to know that being on time, cheerful, knowledgeable, tidy and professional will lead to individual success. Letting people know that they are falling short in any of these areas is not disrespect or dislike ... it is good business and demonstrates concern for the individual.

    Cons

    A few unhappy people can make the environment difficult for all. Leave personal issues at the door and take time to appreciate what you do for your clients and the environment that has been provided for you to develop your skills. This may not be the place you want to work forever, but there are a dozen modalities to learn and refine, employment and business knowledge to acquire, and the opportunity to develop solid interpersonal skills. The income may not meet your expectations, but often there is much each person can do to improve their situation, such as (a) educate clients on the value of regular service so they join the very economical membership program and benefit, (b) learn how to respond to stressed out clients, (c) offer enhanced services when applicable, (d) market your business outside the spa, (e) work a full 40-hour week and build strength and stamina to do more services in that time, (f) coach and encourage teammates to improve their performance so all may benefit.

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    2 people found this review helpful
  7. 3.0
    Former Employee

    Licenced Massage Therapist Position

    Jan 29, 2021 - Licensed Massage Therapist in Edgewater, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros