Hand & Stone Massage and Facial Spa Employee Reviews about "flexible schedule"
Updated Oct 26, 2021
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Found 111 of over 2K reviews
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Reviews about "flexible schedule"
Return to all Reviews- Current Employee, more than 3 years★★★★★
Pros
Nice co workers and staff Good at keeping you busy and steady Mostly flexible on schedule depending on management
Cons
Being part time no benefits They work you on a tier system going off of requests for your pay I don't like that system because I make 16 an hour plus tips barley above minimum wage after 9 years as a massage therapist I feel like senority would be more fair. Plus they don't allow cupping massge to therapist who are certified
Continue readingThank you for your feedback. It's great that you have been a long time employee and someone who has been in the field as long as you I am sure has a wealth of knowledge to share with newer massage therapists, perhaps speaking with your spa manager or spa owners about growth opportunities would be a productive solution to your compensation concerns. In regards to cupping, it is a great service and gaining popularity especially in athletic treatments. There are a plethora of amazing modalities in massage therapy and all deserve to be available to our clients, however, in a franchise model, we offer a limited amount of specialty services to remain streamlined and maintain our brand, unfortunately at this time cupping is not among the offered modalities.
- Former Employee, more than 1 year★★★★★
Massage Therapist
Jul 18, 2018 - Licensed Massage Therapist in Columbia, SCRecommendCEO ApprovalBusiness OutlookPros
Loved my time here. Great co-workers and managers. Loved my clients!
Cons
Extremely low pay for the work. No real prep time between clients. The owner is a piece of work. Things were smooth and enjoyable until he started stepping in more. No free massages have to pay only slightly lower price then members. They do not care if they are working you to the bone, sales come first. Was told that I was not working enough hours but was promised a flexible schedule. I went to school for massage therapy not to sell candles and whatever else was at the front of the store, but those sales affected my monthly review. I’m sure other locations are great but this one not so much.
Hand & Stone Massage and Facial Spa Response
National Recruiter
Thank you for your feedback. There is always a certain amount of sales involved in just about every career, even Massage Therapy, unfortunately, our education does not always prepare us accordingly. In many cases, a conversation with management will aide in creating realistic expectations for all parties, and improvement in compensation, schedule, and even morale.
- Current Employee, more than 3 years★★★★★
Pros
Flexible schedule easy to get booked
Cons
Not enough pay for the job
- Former Employee, less than 1 year★★★★★
Front Desk Associate
Jun 14, 2022 - Front Desk Associate in Toronto, ONRecommendCEO ApprovalBusiness OutlookPros
flexible work schedule friendly fellow staff
Cons
not the best training could be better pay
Continue reading - Current Employee★★★★★
Pros
Flexible work schedule is nice
Cons
They were a much better company under the old ceo
- Current Employee, less than 1 year★★★★★
Pros
They had a good flexible schedule and can work well with different/weird times you are able to work. Open for long hours, so you can get more hours than other retail stores. Coworkers are nice at times
Cons
You have to trick people (first timers) into signing up for an overpriced membership after their service. If they say no, it reflects badly on your weekly numbers. If your numbers are bad enough, they can fire you. It's impossible. It's a good opportunity for extra commission, but your job shouldn't be based off of if someone wants to shell out 60 dollars a month. Management is terrible, owners are money hungry and barely know your name.
Continue reading - Former Employee, more than 1 year★★★★★
Spa Associate
Jun 12, 2017 - Anonymous Employee in Naperville, ILRecommendCEO ApprovalBusiness OutlookPros
I worked here part-time while I was in school. They are flexible and will work around your schedule. The work is mostly easy, except for on the hour and weekends, when there's a high volume of appointments. The position is a sales position, but not anything like cold/hard sale. You won't get fired if you don't hit the monthly quota, however, there is pressure to succeed. Manger will work with you and encourage you. On the plus side, you do make $10 commission off the membership sales. You won't feel like you are selling membership as a gimmick to make the company money- the membership is very reasonable and good for anyone that enjoys getting massages/ facials. Members can cancel whenever, not locked in or anything! Also, good discounts- you get 50% off the retail items. The manager, therapists, and spa associates are friendly. The owners of the spa are really kind and friendly as well.
Cons
Work weekends. Customers can be demanding. Meet sales quota
Hand & Stone Massage and Facial Spa Response
National Recruiter
Thank you for your feedback. Sounds like you had a great experience. In our industry weekends are typically the busiest times to accommodate clients schedules and the most productive time to reach your goals. I am sure any of our locations would be happy to have you, should you decide to work for Hand and Stone once again.
- Current Employee, more than 3 years★★★★★
Very Satisfied
Mar 13, 2013 - Licensed Massage Therapist in Manalapan, NJRecommendCEO ApprovalBusiness OutlookPros
Everything is provided, I don't have to bring any of my own things to the spa (Clients, supplies, linens, marketing/advertising, etc.) Very flexible schedule Unlimited earning potential for those willing to make the effort! Excellent work environment Computerized note taking simplicity
Cons
Having to read some of the negative comments on this website. It is unfortunate that you had a bad experience at your location. Don't think that all locations are like the one you are/were at.
Continue reading - Former Employee★★★★★
Okay place to start
May 22, 2021 - Massage Therapist in Dublin, CARecommendCEO ApprovalBusiness OutlookPros
Flexible work schedule Easy work Okay coworkers
Cons
Rude front desk associates Bad pay
- Current Employee, less than 1 year★★★★★
Pros
I like working at Hand and Stone because everyone here is very welcoming to new employees. They make you feel you are a valued member of the team. Management is very flexible with your schedule and they treat every employee professionally and fairly. I can see myself growing further in my career here at Hand and Stone.
Cons
No complaint as of today
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Hand & Stone Massage and Facial Spa Response
National Recruiter