Handy Reviews | Glassdoor

Handy Reviews

Updated June 24, 2017
87 reviews

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Full-time Part-time

3.3
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Handy CEO Oisin Hanrahan
Oisin Hanrahan
52 Ratings

87 Employee Reviews

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Pros
  • I would definitely recommend if you want to work part time for a decent salary (in 21 reviews)

  • Been working with Handy for a bit, and i love having the freedom of choosing my own hours and the pay is good (in 21 reviews)

Cons
  • The rating system is VERY ARBITRARY (in 40 reviews)

  • Pretty much ZERO customer service (in 27 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Anonymous Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I have been working at Handy full-time (Less than a year)

    Pros

    Strong company culture with a vision to become a household name drives the pace & has resulted in phenomenal growth. Tremendous career opportunity for anyone who wants to roll up their sleeves & contribute.

    Cons

    Like any start-up, it isn't perfect and is still a work in progress. But Handy has a real shot at breaking out in an even bigger way & that is the appeal.

    Advice to Management

    Don't lose sight of the importance of ensuring that each and every employee fundamentally understands the opportunity here & how rare it truly is.


  2. "Exciting and veteran startup poised for big things"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Handy full-time (Less than a year)

    Pros

    - talented and smart management team that is constantly assessing the business and keeping us moving towards the right goals
    - well-documented training and onboarding for new recruits
    - open and transparent environment for decision-making
    - big, metric-moving projects waiting to be tackled
    - supportive and nurturing culture; everyone is down to teach + chat with you
    - fun company outings, hackathons, and celebrations
    - typical startup food perks (breakfast, lunch, dinner, insane snack pantry + water/soda options)
    - competitive salary for NYC
    - excellent location (can't beat the Madison Square Park area - close to all the train lines)
    - as a leading marketplace startup in its category, Handy faces a huge range of unique and tough problems. The learning never stops.

    Cons

    Handy runs very fast-paced and is constantly sourcing feedback from our customers, service professionals, advisors, and internal data to keep the company and product pointed in the right direction. That means shifting initiatives a few times a year to make sure we're always working on the right problems. The rapid change can be unsettling but perfect for someone who loves facing new challenges. This startup breathes the hustling vibe of true New Yorkers.

    Advice to Management

    Keep making culture a priority!

  3. "Fun Startup to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online-Marketing in New York, NY
    Former Employee - Online-Marketing in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Handy full-time (More than a year)

    Pros

    Great opportunity to learn a lot. Work environment. Many colleagues became friends. Very driven company to work with.

    Cons

    Very high pressure once in a while as company aims for very high goals.


  4. Helpful (5)

    "Operations Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Associate in New York, NY
    Former Employee - Operations Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Handy full-time (More than a year)

    Pros

    There were free lunches every day, and I did make some genuine friendships working in the office.

    Cons

    There is very little communication, and employees are not respected. I was told to my face I was going to be reassigned off of the project I was working on less than a week before I was let go. There is very little in terms of employee support and growth.

    My team was often the scapegoats for a lot of internal operational issues with the company, and was even once directly blamed for stalling the company's growth. The culture of the company is a fairly typical fraternal start-up culture, and although there was a substantial improvement from the infamous Gawker article about Handy's culture, there still was a misguided attempt to have a frat-house environment in the center of the office with kegs, a very disruptive foosball table, and music.

    Also, my pay was incorrect for almost a whole year because my manager did not care enough to ensure I was getting paid for the correct number of hours.


  5. Helpful (5)

    "It's okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in New York, NY
    Former Employee - Software Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Time consuming work. Free food.

    Cons

    Too time consuming. Food is not that good.

    Advice to Management

    Good luck!


  6. Helpful (3)

    "Good temporary job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Fast-paced. You get right to work.

    Cons

    Instability, I was never sure if my position would be eliminated or not...eventually it was.

    Advice to Management

    Keep laying the foundation for a good work culture.


  7. "Best Team I Could Ask For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Ambassador in New York, NY
    Former Employee - Brand Ambassador in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Handy part-time (Less than a year)

    Pros

    What isn't great about these guys. Free lunch and snacks. Incredibly smart and resourceful people to work with. Best encounter of teamwork I've ever experienced. I grew to love my coworkers.

    Cons

    None at all. Managment does a great job emphasizing goals without putting their staff down.

    Advice to Management

    Let's start out the season with a brainstorm of ideas of how the street team could hit higher sales. Focus heavily on residential areas. Have an overload of promo materials ready to give out. Everybody loves free stuff.

    Overall, ask the native New Yorker's how handy could get people's attention. :D

  8. Helpful (6)

    "So so"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Experience Associate in New York, NY
    Former Employee - Customer Experience Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits. Food. Friendly staff. Set working schedule.

    Cons

    No support. Favoritism. Low pay

    Advice to Management

    Invest in real career path advice for your staff.


  9. Helpful (1)

    "It has been fun."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Local Brand Ambassador in Kearny, NJ
    Current Employee - Local Brand Ambassador in Kearny, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Handy part-time (Less than a year)

    Pros

    Being that technogy startups are trending, there can be a lot to learn from. The benefits seem appealing and the food is catered.

    Cons

    The commute may be tough for some, as it is for some employees in the greater New York City area.

    Advice to Management

    Stay positive.


  10. Helpful (26)

    "Terrible company - believe what you've heard, and worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in New York, NY
    Former Employee - Software Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Handy (More than a year)

    Pros

    There are some fantastic people who work there - though chances are, they're the ones being worked to death, receiving zero credit for their work, and/or are about to be laid off. It was also a very fun place to work for some brief period of time.

    Cons

    Wildly incompetent management, total lack of respect for good people, huge amounts of bias and unfairness at all levels, questionable business ethics, poor/nonexistent engineering values, few good or senior engineers, mountains of tech debt that make coding miserable, no protection between engineers and business pressures, no value for culture or employee happiness, depressing work environment, below average compensation/benefits/perks... TLDR; Run.

    Advice to Management

    Replace yourselves if you want any chance at saving the company.


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