Hanover Research Reviews | Glassdoor

Hanover Research Reviews

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Found 157 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
79%
Approve of CEO
Hanover Research CEO Wes Givens
Wes Givens
71 Ratings
Pros
  • "Over the years, the firm has become more attuned to the need for work/life balance as a foundation for sustainable productivity(in 14 reviews)

  • "Company parties and happy hours(in 17 reviews)

Cons
More Pros and Cons
  1. Helpful (2)

    "Great Company, Great People and a Great Service"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hanover Research full-time for more than a year

    Pros

    Though I've been here for less than a year, I can safely say that coming to Hanover has been one of the best decisions of my professional career. Having worked for a handful of companies, this is easily the best on-boarding experience I've ever had and I am confident that I have received and still receive the training and the guidance needed to excel in my position. My manager and the entire leadership team are incredibly...

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    Cons

    We work at a very fast pace and sometimes it can be hard to keep your head above water. It's definitely not for everyone and there will be turnover but so far, it's been a great fit me

    Advice to Management

    Keep doing what you're doing!

  2. Helpful (1)

    "A good place to start your career"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Ballston, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hanover Research full-time for more than 2 years

    Pros

    -As an analyst, the people I worked with were the biggest pro at Hanover. Smart, kind, generous people. It is so easy to be siloed with the type of work Hanover does, but every analyst I worked with was open to helping, teaching, and supporting others. I have made lifelong friends here. -Hanover is a good place to start your career. You are given a lot of responsibility in terms of the deliverables you produce for...

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    Cons

    -Culture can be toxic. Unfortunately, Hanover grew at a rate that was not sustainable for the structure they had. There’s lots of restructuring happening all the time to address these issues, and, to Hanover’s credit, I truly believe they are moving into the right direction. However, at present, there are a lot of blind spots for those in upper management roles such that a few bad apples in middle management can ruin...

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    Advice to Management

    Promote more teamwork between managers and analysts. Promote communication. Listen to your analysts. Be more discerning of the people you hire for management roles. The best and most effective managers are the ones who are empathetic to analysts. I found myself doing the best work for those managers.

    Hanover Research Response

    March 19, 2019Chief Content Officer

    Thank you for your feedback. I am very glad to hear you loved the work you did here, and am sorry that experience was soured by a few bad interactions. As you know, we take performance management really seriously at Hanover. When it appears that someone is struggling in a managerial ...

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  3. Helpful (2)

    "Fast growing company, high expectations for lowish salaries"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Research Associate 
    Positive Outlook
    Approves of CEO

    I worked at Hanover Research full-time

    Pros

    Young people, fast growing company

    Cons

    Having moved on to other companies with managers with actual experience and TIME to manage, I see now what a cop out "managing up" is

    Advice to Management

    There needs to be actual management of employees, just having content directors who have no time or motivation to manage people is not a good structure to retain people.

  4. Helpful (1)

    "Learn alot"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Arlington, VA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Hanover Research full-time for more than 4 years

    Pros

    Fast paced and you learn a lot. Lots of opportunities.

    Cons

    Hard work, tough hours, high goals

  5. "Solid starting point"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hanover Research full-time for more than 2 years

    Pros

    I've been at Hanover for just about 2 years and as my first job out of graduate school, I have enjoyed my time and have learned a lot. Coming from school with very little work experience, I was nervous about taking on a role that requires a lot of independent work but my first few weeks of training gave me a good foundation and I was able to keep developing new skills by leaning on the trainers and my peers. The first...

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    Cons

    After the first year, the training and professional development opportunities slow down. I was able to learn a few programs like Tableau and R in my first year but haven't had much opportunity for additional learning in my second year. It would be great if external PD was available for employees after their first or second year in the role. I'm not sure if I want to stay in market research long term so building on my...

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    Advice to Management

    Please consider investing in more professional development opportunities for employees in their second/third/beyond years of employment.

  6. Helpful (3)

    "Hanover is a BUSINESS!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Research Associate in Ballston, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hanover Research full-time for more than 2 years

    Pros

    The healthcare benefits were good. There appeared to be a pretty equal number of men and women on the team that I worked on. The company also has some pretty decent perks (e.g. company field day, random team days off, tickets to Redskins games). Ballston is a good location for an office. The company also does a good job of hiring very smart researchers with strong academic research experience (many researchers are master's...

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    Cons

    As the title of this review indicates, I would encourage potential interviewees for research positions to recognize that Hanover is a business striving to achieve substantial annual profits before anything. They market themselves as a research/information services firm, and they hire employees with strong academic research training. But any researcher with at least undergraduate level training would probably cringe at...

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    Advice to Management

    I would encourage you to conduct a diversity assessment. Perhaps even one of your own employees could create the survey. Also, I imagine you could avoid the consistently poor reviews on Glassdoor from ex and current researchers if you calibrated their expectations of the job during the interview phase. In other words, researchers expectations of the research rigor are incredibly inflated to what the reality is.

    Hanover Research Response

    March 19, 2019Chief Content Officer

    Thank you for your feedback. You are indeed correct that Hanover's " priority is providing a high-quality product for their clients". While many of the skills required are the same, we do try and emphasize to our researchers that our goals are distinct from those of academic research; ...

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  7. Helpful (5)

    "Great experience, "churn and burn" management styles"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Analyst in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hanover Research full-time for more than 2 years

    Pros

    Smart colleagues, nice office, quality research tools, accessible C-Suite and growth opportunities.

    Cons

    Soft line drawn for work/life balance. Minimal compensation and benefits. Quick project turnaround times that don't allow for quality assurance. Felt dispensable as a mid-level researcher.

    Advice to Management

    Rather than silently building cases against your employees to save money on promotions, address issues as they arise so they can be empowered researchers.

    Hanover Research Response

    December 11, 2018Chief Content Officer

    Thank you for your thoughtful feedback. I’m sorry to read that you felt that your compensation and benefits didn’t meet your expectations. We’re upfront with all applicants about the salary bands for various roles when they join Hanover. We hire exceptional talent, train them well, ...

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  8. Helpful (7)

    "Awful"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Content Analyst in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hanover Research full-time for more than a year

    Pros

    Option for remote work 1 day per week or to go remote full time if you move. Some nice people you can make friends with.

    Cons

    Sometimes, other employees don't treat you very well. They are overly judgemental and negative about other people in a way that inhibits teamwork and collaboration. If they practiced judging others with humility and empathy, they would have a better work environment.

    Advice to Management

    Create a more team-oriented environment. Close the pay gap between content directors and researchers many of whom are not qualified but are paid more.

    Hanover Research Response

    December 5, 2018CHRO

    Thank you for sharing your feedback about your time at Hanover Research. I'm sorry to read that you don't feel like you are treated well. This is unusual feedback as most employees, including the Content team members, highlight their coworkers as one of the best parts of working ...

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  9. Helpful (1)

    "Great job, great people , tough sale"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hanover Research full-time

    Pros

    Very enjoyable group of people from coworkers to bosses. Very understanding bosses who make an effort to make it an enjoyable work place.

    Cons

    Tough sale on the corporate side. Many people come in with their beliefs of how to do sales at other organizations and struggle.

  10. Helpful (6)

    "Business Development Associate"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hanover Research full-time

    Pros

    none really not a great company

    Cons

    Micromanagement is their favorite thing.

    Hanover Research Response

    November 5, 2018CHRO

    Thank you for sharing your feedback. It is disappointing to read that you are not enjoying your time at the company and do not see our growth as positive. The Development Associate role is an entry level position and individuals joining us often have never worked anywhere else before. ...

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Found 157 reviews