Hanover Research Reviews

Updated May 6, 2021

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3.5
66%
Recommend to a Friend
49%
Approve of CEO
Hanover Research CEO Wes Givens
Wes Givens
85 Ratings
Pros
  • "Free snacks, coffee, happy hours/Christmas party(in 19 reviews)

  • "I started at the entry-level and worked my way up receiving several promotions over the years(in 16 reviews)

  • Cons
  • "After the first year, the training and professional development opportunities slow down(in 15 reviews)

  • "Felt dispensable as a mid-level researcher(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Great place to work!

      Nov 24, 2020 - Senior Associate in Ballston, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The updated bonus compensation plan for Development Associates is highly motivating. The health benefits for Hanover employees are fantastic, as well.

      Cons

      The Development Associate job itself can be a bit of a grind, but you can manage it by finding your personal workflow and trading outreach strategies with colleagues.

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    2. 5.0
      Former Employee, less than 1 year

      Research

      Mar 11, 2021 - Surveyor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s a Good and supportive team

      Cons

      Lot of time spent in front of screen

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      Hanover Research Response

      Manager, Talent Acquisition and Retention

      Thank you for taking the time to write a thoughtful review! We are happy to hear that you enjoyed being a part of Hanover Research and appreciate your review. -The People Team

    3. 1.0
      Former Employee, less than 1 year

      Do Not Work Here

      May 6, 2021 - Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I worked for Hanover in different roles and feel like I received insight into the various positions. This company loves to take advantage of young college graduates who are eager for a job. I hope this review is comprehensive and proves to be a cautionary tale for those who join. On the sales side, particularly in the Corporate area, Hanover pushes a competitive culture that has led to burnout, high-turnover, and a hostile work environment. If you are looking at a sales position do not be misled: you will be phone banking between 8:30-5:30 every single day. For the few sales associates that do well (and keep in mind your success is directly linked to who your managers are and what team you are placed), they are able to move up the ladder. On the research side, there are a few directors who are well-qualified and I have no idea how they ended up working at Hanover. There are some interesting projects and you will be able to learn about a diverse group of companies. In order to keep costs low, research associates are saddled with several projects at once and work long hours. Again, 90% of your experience and your ability to move through the ranks will be determined by who you work for. Due to this culture, what you end up with at Hanover is a mix at the top of well-qualified, mature professionals and younger men who progressed quickly through the ranks and as a result do not know how to manage those below them and care only about themselves. Another thing I never understood was while Hanover promotes a "fixed-fee" model to their clients, they continue to aggressively upsell. You are so much better working at Gartner.

      Cons

      Culture wise: When we were back in the office, there was free food but no free chicken nuggets could compensate for the hostile culture and unorganized environment.

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    4. 4.0
      Current Employee, more than 5 years

      Good place to work, some improvements needed

      Apr 2, 2021 - Senior Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management, benefits, opportunities for growth

      Cons

      Staffing tends to lag behind growth/recovery, creating strains in researcher and client manager workloads.

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      Hanover Research Response

      Manager, Talent Acquisition and Retention

      Thank you for taking the time to leave a thoughtful review. We are finding talent and filling roles as quickly as we can with the resources we currently have. We are always open to feedback and would like to hear more about your experience. Please email us at peoplesupport@hanoverresearch.com with any additional information. -The People Team

    5. 4.0
      Former Employee, less than 1 year

      Hard sales

      Apr 2, 2021 - Business Development Director in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun team and get to travel modestly, good sales training

      Cons

      Hard selling a product that you think doesn't make sense

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    6. 4.0
      Current Employee, more than 5 years

      Good remote work options, good people, intense workload

      Jan 29, 2021 - Content Director in Arlington, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They have many telework or flexible work options, even pre-COVID. I work on one of the smaller Content teams on which there is a great deal of collegiality and a good team environment.

      Cons

      The work is intense at times, especially in a client-facing role like Content Director, and upper management is increasingly disconnected from the day-to-day lives of their employees and can be a bit tone deaf. Once you get to CD level there are virtually no opportunities for advancement. There is a lot of talk about diversity and inclusion but leadership is overwhelmingly male and white.

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    7. 4.0
      Former Employee, less than 1 year

      Great opportunity to learn under pressure

      Mar 22, 2021 - Director, Client Solutions 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Get to work closely with content teams to understand research process and project development.

      Cons

      At the time, an insular leadership team

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      Hanover Research Response

      Manager, Talent Acquisition and Retention

      Thank you for taking the time to write a thoughtful review. We are happy to hear that you enjoyed being a part of Hanover Research. We are always open to feedback and would like to learn more about your experience. Please email us at peoplesupport@hanoverresearch.com with any additional information. -The People Team

    8. 4.0
      Former Employee, less than 1 year

      Great Place

      Mar 15, 2021 - Business Development Associate (BDA) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really young and friendly working environment that’s committed to making everyone feel great at work.

      Cons

      Some ambiguity with management and C-Suite

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      Hanover Research Response

      Manager, Talent Acquisition and Retention

      Thank you for taking the time to write a thoughtful review. We are happy to hear that you enjoyed being a part of Hanover Research and appreciate your review. While we pride ourselves in being a transparent organization, we are always open to feedback would like to learn more about your experience. Please email us at peoplesupport@hanoverresearch.com with any additional information. -The People Team

    9. 4.0
      Current Employee, more than 3 years

      Good job in Account Management, small base pay

      Jan 28, 2021 - Senior Director, Account Management in Arlington, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      In control of your own accounts. Not too frequent travel to locations within the U.S. Decent Commissions

      Cons

      Alternative business model (subscription) to industry-standard practice (contract work) can hamper sales. Wearing two hats: Account Manager and Research Director. Subscription renewals for your accounts are often at the mercy of the research team over which you have little control.

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    10. 2.0
      Current Employee, more than 1 year

      Some positives, slightly more negatives

      Feb 22, 2021 - SRA in Arlington, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great camaraderie among research/lower level staff Work isn't too difficult if you know how to be efficient

      Cons

      Low pay Upper management is not at all invested in lower level staff despite pretending to be

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      1 person found this review helpful
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