Happy State Bank Reviews | Glassdoor

Happy State Bank Reviews

Updated April 10, 2017
15 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Happy State Bank President & CEO J. Pat Hickman
J. Pat Hickman
9 Ratings

15 Employee Reviews

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  1. "About as good as you can get!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banking Officer in Amarillo, TX
    Current Employee - Banking Officer in Amarillo, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Happy State Bank full-time (More than 5 years)

    Pros

    Great work environment. The company actually cares about you. The core values aren't just there - they actually believe them and live them. One that is always growing and moving.

    Cons

    politics - but you find this everywhere. Pay is not competitive

    Advice to Management

    pay your shining stars before they ask.


  2. Helpful (2)

    "A struggling culture built by "baby-boomers""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Amarillo, TX
    Former Employee - Anonymous Employee in Amarillo, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Good benefits (Healthcare etc)
    -Overall business structure
    -Try to show they care
    -Regular working people are great

    Cons

    -Sexist/racist comments EVERYWHERE
    -No competitive compensation, especially for women
    -Tired and archaic business practices
    -So. much. CEO. brown. nosing

    Advice to Management

    -Think of newer sound ideas vs ego boosts for the CEO
    -Stop being a "Yes Man" and start building a company affluent with the future workforce


  3. Helpful (1)

    "Mostly Happy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer/Marketing Coordinator in Amarillo, TX
    Former Employee - Buyer/Marketing Coordinator in Amarillo, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Happy State Bank full-time (More than 3 years)

    Pros

    Company is great at customer service and seeking to keep their customers happy.

    Cons

    Work environment is not always as Happy as they make it sound.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Operations specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Amarillo, TX
    Current Employee - Operations Specialist in Amarillo, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Company is great, CEO is very open and honest. Health insurance rocks!

    Cons

    The pay could be a little more competitive (maybe bonuses?)


  6. "Going downhill fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Amarillo, TX
    Current Employee - Anonymous Employee in Amarillo, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Happy State Bank full-time (More than 5 years)

    Pros

    Happy was the best employer I could of imagined 3-5 years ago. Insurance / HSA, 401k, KSOP

    Cons

    The company culture has really changed from when I first started. Within the last year Pat has delegated responsibilities to people who are relatively new in the company who are taking things in a different direction. We used to be a small town bank with small town cares and morals. Now we are fighting with the big dogs and it feels like all that went out the window

    Advice to Management

    Get back to our roots and listen to our younger employees. The usually have a completely different approach and will try things different from "the way we've always done things".


  7. "Happy State Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Amarillo, TX
    Current Employee - Anonymous Employee in Amarillo, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Happy State Bank full-time (More than a year)

    Pros

    Depending on the area you work in, there can be many opportunities for career development. Working in a company that is riding a high of successes can be exciting.

    Cons

    There is a clear group-think mentality that happens in this company. There is lip service to transparency and honesty. Then there is an unspoken rule to only ever say good things and put the most optimistic spin on everything.

    Advice to Management

    Top Executive needs to delegate. It's commendable he likes to be accountable for every aspect of his business. But it's not scalable and sends a message that those put in the roles beneath him can't be trusted to complete their responsibility.


  8. Helpful (1)

    "Happy State Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Clerk in Amarillo, TX
    Former Employee - Operations Clerk in Amarillo, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Happy State Bank full-time (More than 3 years)

    Pros

    Jobs are easy to learn. Work is steady. Insurance benefits are good.

    Cons

    Pay is not competitive. Promotions are give to those who are good brown nosers. Performance does not get you any recognition. Management does not have the backs of the employees. There is lots if drama and backstabbing.

    Advice to Management

    Take a look a which workers are doing a great job. Promotions should be given to those who work hard and well. Don't give promotions to people that can't do their job and you need to find something else for them. Hire internally when you have fitting positions for current employees.


  9. "Good Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Happy State Bank full-time (Less than a year)

    Pros

    The employees genuinely care about each other. Happy doesn't just go along with the core values - we embrace them. We live them out each and every day.

    Cons

    Management could work on confrontation.


  10. "Great, in theory"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Happy State Bank full-time

    Pros

    On paper, the company has a great set of core values. It's following them that's the problem. The benefits (not including pay) are pretty good. The vacation and sick time is above average, insurance is good, though extremely expensive, and they match 401k contributions up to 6%. The people are great. For the most part, everyone has a pretty good attitude. You can easily make lifelong friends here.

    Cons

    Where to begin? Pay isn't commensurate with education, experience, or value. It certainly isn't keeping up with industry or area average. Then there's the office politics. Everyone is competing for power or an officer title...probably because they think it might increase their pay, or maybe because officers are just treated better, like they matter more. There's an inner struggle to want to be named officer and also hating the construction of it all. There's a real lack of propriety amongst management. They behave as though it's gossip hour as opposed to behaving like actual leaders who fight for their people. Probably because they were given management positions without any actual leadership qualities or training. Managers aren't expected to keep up with their skills or industry. They fall behind and then people who have kept up or who are younger and have a fresher take on things get hired under them, and feel frustration with not being able to help things grow or change because, "this is how we've always done it." Pat, the CEO, says he doesn't say or believe this, but his people do. I believe Pat is open to change. Employees can email him anonymously to offer ideas or suggestions, but most are scared to. No one believes the emails are truly anonymous, and periodically, he will go on a rampage about an email that was sent and how it simply isn't true or whatever. So, people are too scared to really be honest. You definitely don't see any of this in the beginning. I know that when I started, I was overwhelmed with amazement for the company, and how they did things. However, the closer you get to management, or the longer you've been around, the more the politics come to light. It's really sad because it could be an incredibly amazing place to work.

    Advice to Management

    Evaluate pay for all of your employees. Certain departments are seriously underpaid. I imagine it is bank wide, but for sure...certain departments.
    Give your managers quality training to be better managers. Pay attention to turn around. There's a reason for it, and it's unlikely to be the people leaving.


  11. "Accounting Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Absolutely great company to work for. I applied online and had an interview scheduled the next week. I was offered the position about a week after my interview. The internship offers a great introduction to banking and financial reporting within the bank.

    Cons

    I have thought long and hard, but I cannot come up with any cons to working for Happy, but my stay was only for 2 months.

    Advice to Management

    Keeping hiring excellent employees! Everyone was incredibly welcoming and helpful. Focus on retaining employees with excellent personalities, especially as you branch out into the Dallas market.


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